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Crossland Economy Studios - Spokane - Valley

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Crossland Economy Studios - Spokane - Valley
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86 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Economy Studios - Spokane - Valley
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Showing 84: English reviews
Montana
Reviewed 2 September 2014

I can see why there are mixed reviews about this property. It's very bare bones; room was very small and sparse but clean enough. Location was great for what we were doing in Spokane. The property looks OK and it was amazingly quiet. The ugly was the stair way and landings. They were filthy; garbage cans were overflowing and smelly,...

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Helpful?
Thank tenmiletraveler
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you for taking the time to write a review of your stay. We are glad that you enjoyed your quiet room; however, we are disappointed to hear about the condition of our common areas. We will work with our housekeeping and maintenance staff to make sure our common areas are cleaned to our standards at all time. We are...

Vancouver, Canada
Reviewed 23 August 2014

Very basic rooms. No shampoo, no coffee maker, no alarm clock, no hair dryer, no tissues. Has a kitchenette but you need to sign stuff out as there is nothing in the kitchenette. Would make a good long term rental if you need to cook for yourself. Room was clean, but stand up shower curtain was way too short. A...

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Helpful?
1Thank Gerry S
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you for telling us about your experience. We are very disappointed to hear that you were unaware of the kitchenware, toiletries, and additional amenities available at the front desk. Please accept our apologies. Also, in an effort to provide our guests with the cleanest items possible, we store our kitchenware in a sterile environment and deliver the items to...

Tacoma, Washington
Reviewed 3 August 2014

The room stunk. It was stained, dingy and the carpeted floors were sticky. No options when we asked for another room. Was afraid to sleep. Could hear everything in the rooms next to us. Everything. You would think it was a pay by the hour sex-hotel. Disgusting!

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2Thank Tracy252525
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Tracy - We read your comments about your stay with us. We are concerned about the room conditions you mentioned. We apologize that our level of cleanliness did not meet your expectations. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest. Please be assured that cleanliness is of the utmost concern...

Seattle, Washington
Reviewed 3 August 2014

This is one of the cleanest and best stocked rooms I have been in, after 4 cross country trips. Ample towels and soaps and I could have had anything I want delivered to my room the the kitchenette. Impressive. It was within walking of lots of neat restaurants and there was a Subway sandwich shop at the front of the...

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Helpful?
1Thank Wally G
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Wally - Thank you for writing a review of our hotel. It is so rewarding to read that you had a comfortable stay with us. We aim to provide every guest with a clean, enjoyable stay with all the comforts of home, and it sounds like we met our goal during your stay. Once more, thank you for posting your...

Burien, Washington
Reviewed 8 July 2014

Good location near places to eat. Room was clean and the staff were friendly. It was off the main street and very quiet. We would stay there again and it's 30 minutes away from the casino in Idaho....

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1Thank Rosierose206
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you so much for posting a review of our hotel. It's great to hear that you enjoyed your clean, comfortable room and that our staff provided you with friendly service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Spokane, Washington
Reviewed 2 June 2014

Poorly represented as an extended stay on their web site. Only one hard chair, small refrigerator, no place to put anything in the bathroom, 3 small drawers to use, very small area to hang clothes, needed pillowcases on the bed & the front desk person went to get them and stuck them under her armpit to bring them to the...

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Helpful?
2Thank 9Magic1
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read that we did not meet your expectations. Please accept our apologies. Your comments were reviewed by our staff and we will continue to coach them to make sure your experience is not repeated. Our team is committed to satisfying our guests, so...

Richmond, Canada
Reviewed 31 May 2014

Too many negatives to outweigh the positives. Staff unwelcoming, few personal amenities ie shampoo, lotion etc. No bathtub just a stall shower. Having to exchange your sheets at the check in lobby is not something I expect from a hotel at $80 per night and then I got the wrong size sheets.

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1Thank Cribplayer2014
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you for taking the time to write a review of your stay. We apologize that we did not meet your expectations at check-in and with our in-room amenities. Based on your review, we are coaching our team to ensure that this does not happen in the future. Thank you very much for providing us with your feedback. We would...

Aurora, Colorado
Reviewed 19 April 2014 via mobile

My wife would be comfortable here. I 'm on the road many weeks a year a sometimes I need to provide my own room. I look for a value as well as clean and safe . This fits them both. Newer TVs would be nice. Well supplied kitchenette.

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1Thank David T
Manager_11525, Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

David - Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!

Salina, Kansas
Reviewed 16 April 2014

I would never recommend this place, and will never stay here again. There was dirty torn up underwear in the parking lot, next to our "neighbor" who was hot wiring their spray painted car. We were informed there would be no housekeeping during our stay, but we were welcome to bring our towels to the office to exchange them for...

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Helpful?
1Thank anonymousbroad
Manager_11525, Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

I recently received a copy of your review, and wanted to take a moment to personally respond. I apologize for the level of cleanliness in your room and am working with the staff to improve our cleaning procedures so that this issue does not affect our future guests. Please know, our housekeeping service is provided once a week for guests...

Shelton, Washington
Reviewed 24 January 2014

I spent the last month traveling all over Oregon and Washington and my company has an account with Extended Stays. I stayed in both the Springfield OR and Spokane WA Crossland's and I must honestly say STAY AWAY. There "free WIFI" is a laughable .53mb and you can pay to upgrade to 2.0mb but still laughable at the speed. I...

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Helpful?
1Thank Jeff S
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Jeff – Thank you for taking the time to write a review of your experience. I apologize that our free Wi-Fi and your bed did not meet your expectations. Your feedback will be very helpful as we continue to improve our guest experience. We hope that we will have the opportunity to provide you with a better experience the next...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios - Spokane Valley. We are located just 3 miles from Dishman Hills Conservation Area and 9 miles from Riverfront Park. We are also 9 miles from the Spokane Convention Center. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Spokane - Valley

Address: 12803 E Sprague Ave, Spokane Valley, WA 99216-0729 (Formerly Crossland Spokane)
Region: United States > Washington > Spokane Valley
Price Range: €55 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Spokane - Valley 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Crossland Spokane Hotel Spokane Valley
Extended Stay America Spokane
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Questions & Answers

Questions? Get answers from Crossland Economy Studios - Spokane - Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I simply wouldn't recommend it.”
 of 5 bubbles jackiecR2586QF, 6 May 2016 | Read review
“In the back is very quiet.”
 of 5 bubbles 966colinh, 9 Feb 2016 | Read review
“if looking for a friendly and quiet room with lots of room to move around stay here”
 of 5 bubbles 961katb, 25 Nov 2015 | Read review
“Assume all rooms quiet because i did not choose and have no complaints!”
 of 5 bubbles L3034AXpatm, 28 Oct 2015 | Read review
“Ask for a room on the end/corner of the building, and you won't hear anyone walk by :)”
 of 5 bubbles 715benjamins, 14 Sep 2015 | Read review
5 of 5