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Holiday Inn Express Spokane Valley

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Traveller (70)
Room & Suite (58)
Dining (6)
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Overview
  • Excellent65%
  • Very good23%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Spokane Valley
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
There are newer reviews for Holiday Inn Express Spokane Valley
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Traveller rating
229
86
34
10
4
Traveller type
Time of year
LanguageEnglish
229
86
34
10
4
Show reviews that mention
All reviewsthe manager's receptioncinnamon rollscookies and milkthe entire staffcomplimentary breakfastfront desk staffparking lotminute drivethe room was nicethe breakfast areaclean roomsgreat customer servicepool and hot tubstaff was very friendly and helpfullong drivecoeur d'alenesausage
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171 - 175 of 363 reviews
Reviewed 4 September 2013 via mobile

Warm friendly hotel that has moe personality than a typical chain hotel Penny is great but we will always remember Kip as he was so special Manager is very accomodating and the guests here seem appreciatedMore

Thank TAMAN1951
Response from Julie C, General Manager at Holiday Inn Express Spokane ValleyResponded 10 September 2013

Thank you for your review and for loving Penny (and bringing her a new toy) like you did Kip! We certainly appreciate you and your continued loyalty! Our hotel credo is Arrive as Guests, Leave as Family, and you are definitely family here. Thank you...More

Reviewed 3 September 2013

The staff at this Holiday Inn were excellent! We had a good time and they made it that way because of the service. I will stay there again if the option is presented to me. The hotel was close to alot of resturants that we...More

Thank Freedommom5
Response from Julie C, General Manager at Holiday Inn Express Spokane ValleyResponded 10 September 2013

Thank you so much for your great review! I am glad that the service was top notch. Our mission is to Impress Guests, and it sounds like we just did that with you. I hope you had a great rest of your travels and we...More

Reviewed 1 September 2013

Made a reservation for this hotel for the Saturday night of Labor Day weekend, with a guaranteed non-smoking, two queen bed room. Arrived to check in and was told I had a smoking king size. The desk clerk told me she would "compensate me" for...More

3  Thank Eagle-tripster
Response from Julie C, General Manager at Holiday Inn Express Spokane ValleyResponded 10 September 2013

Thank you for your honest feedback about your experience with us. I am sorry that your reservation was not honored. Of course it is not the intention of the hotel, or the brand to not honor a reservation, and that it happened to you on...More

Reviewed 27 August 2013

Not only did I get bitten by BED BUGS for the first time ever, which was shocking to say the least, but the coffee was watered down and the orange juice was also watered down at breakfast. When I told the front desk about the...More

1  Thank Cee K
Response from Julie C, General Manager at Holiday Inn Express Spokane ValleyResponded 10 September 2013

Thank you so much for taking the time to write a review. I am so sorry your stay was less than perfect. We do take the matter of bed bugs very seriously and we did get in to inspect the room, including having our professional...More

Reviewed 20 August 2013

From the moment we arrived to our departure, we were taken care of as though we were royalty. We asked about restuarnts and were given a great place to eat. Our return was late, and we had missed the hot cookies, but they made us...More

Thank Terry F
Response from Julie C, General Manager at Holiday Inn Express Spokane ValleyResponded 22 August 2013

Wow! Thank you so much, for staying with us and for the awesome review! I am glad we were able to get you in and take care of all your needs! I will pass along the kudos to the rest of the team here. Our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$119 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Spokane Valley
#5 Romantic Hotel in Spokane Valley
#6 Family Hotel in Spokane Valley
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Spokane Valley
#5 Romantic Hotel in Spokane Valley
#6 Family Hotel in Spokane Valley
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (58)
Dining (6)
Pool & Beach (2)
Questions & Answers
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cynthia_mike
18 January 2017|
AnswerShow all 5 answers
Response from ThatCanadianTraveler | Reviewed this property |
The pool is indoors.
1
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Room Tips
"Don't count on the elevator working, or the food being available."
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"Rooms on the west side are good."
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"Avoid the suites due to poor layout and noise level of stairs"
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"For ease and access to parked car, Room 129, 131, and 133"
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