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Quality Inn Valley Suites

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Quality Inn Valley Suites
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280 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Spokane
Reviewed 17 August 2013

This is the second time we have used this facility. Both times we had excellent service. We choose to go during the week so we could try the appys and refreshments. The person serving us was very attentive and the food hit the spot before we headed out for more shopping.

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Helpful?
Thank DBrewer008
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your review of our property! I am so glad you were able to stay during the week and take advantage of our Manager's Reception that runs Monday-ThursdayTh 5pm to 7pm. Please be sure to come and visit us again when you are in Spokane. We promise to deliver another great stay! Best regards, Jeff Fiman General Manager

Regina, Saskatchewan
Reviewed 17 August 2013

For a Quality Inn, I was really surprised. It felt like an upscale hotel. It was very clean, and the pool area was great. The room was very large. Breakfast was hot and tasty. Staff were very friendly and helpful. I would have rated this place a 5, but the fire alarm went off at 6am. (False alarm.) Otherwise, I'd...

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Helpful?
Thank Bryan W
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your review of our property! A lot of guests find themselves pleasantly surprised that our hotel is so well kept. We are a Choice Hotels Platinum Award -- for the fourth year in a row -- by virtue of the cleanliness and great service you experienced. I can assure you that the fire alarm sounding at 6...

Spokane Valley
Reviewed 16 August 2013

Staying here was an outstanding experience from the beginning - making the reservation, checking in, dining, etc... Every single person we came in contact with was friendly, personable and wanting to help in any way they could. The rooms were clean and comfortable and there were many extras included in the reasonable price. Mondays through Thursdays include evening appetizers which...

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Helpful?
1Thank fluteandstrings
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your detailed review of our property! We are very proud of our guest rooms and the amenities they offer. Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is the staff that make or break a stay at...

Kamloops, Canada
Reviewed 15 August 2013

This is a great hotel, and what makes this a great place are the people. After driving for several hours we checked in to this property. We were told about a complimentary nacho bar and complementary beer or wine!!! REALLY!? Now, the nacho were ok and free…but also was the beer. Front desk team was extremely helpful and friendly. The...

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Helpful?
Thank foody2694
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Hello, and thank you for your amazing comments! We are very proud of what we offer here at the Quality Inn Valley Suites. We do offer one of the best free breakfast buffets one can find in a hotel, offering eggs, sausage, biscuits and gravy, and waffles. That's on top of everything you would expect from a "continental" breakfast! I'd...

Calgary
Reviewed 4 August 2013

This was a lovely place to stay with many "extras". Monday-Thursday, they have a free wine and snack for guests. As well, there is a massage lady giving free 5 minute massages (or longer if you would like to book her. A nice treat! The pool was nice for our family and the rooms were clean and quiet. The front...

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Helpful?
Thank cvee16
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your wonderful review! We enjoy providing our guests with a full hot breakfast, a Manager's Reception Monday-Thursday, and complimentary cookies and milk every night. Lynda, the massage therapist, is a great asset to our hotel! We are lucky to have a couple great restaurants within walking distance of our hotel and I am glad you...

Calgary, AB
Reviewed 31 July 2013

I'm quite the picky person when it comes to hotel - so staying at Inn's was not my idea of a good time when my parents recommended us sleep overnight for a stop over. "Just for sleeping only" my parents said. We got a room that opened to the outside as well - which was a bonus for our dogs...

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Helpful?
Thank Sunjoyjoy
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your review! I am so glad that you were willing to give us a chance! Many of our dog friendly rooms do have outside entrances which makes traveling with your pets even more convenient. I am so happy you enjoyed your stay and we hope to see you the next time you travel through Spokane....

Calgary, Canada
Reviewed 31 July 2013

Based on this hotel's high Trip Advisor rating I was expecting better. When we checked in, the air conditioner in the room had been turned off so we were greeted by the humid smell of sweaty socks. The room gradually cooled down but never totally lost the smell. The security lock on the door was broken. Carpets, walls, switches, etc....

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Helpful?
Thank albertamom23
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Hello! Thank you for taking the time to write this review. I appreciate both the positive comments you've made, and the honest remarks about your impressions of our hotel. Our goal is to always exceed expectations and comments like your's keep us informed on what improvements are most important to our guests. I did notify maintenance and housekeeping about the...

rural montana
Reviewed 22 July 2013

Wonderful experience here for my mom and her sister who attended a funeral. They are a bit older and I worried about sending them to the city without much knowledge of the area. They were very impressed and thankful to the entire staff for their great care of them and my sister-in-law who accompanied them. Thank-you for looking out for...

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Helpful?
Thank wildwomenonwine
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Hello, and thank you for your review. I'm sorry to hear that solemn circumstances were the reason for the visit, though I am so glad to hear that we did a great job taking care of your family. I do hope that you find time to visit Spokane just for the fun of it, and I hope that we can...

Trail, Canada
Reviewed 22 July 2013

We stayed two nights here and had a wonderful time. The staff on the front desk were friendly and helpful. Our room was very spacious and clean. The pool area was also clean and attractive. The pool temperature was very warm. If you had little children the pool temp. would be ideal. Breakfast was standard buffet fare. The two ladies...

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Helpful?
Thank Sandy B
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your comments! Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is indeed the staff that make or break a stay at any hotel. I am so glad you found our front desk and breakfast bar...

Tampa, Florida, United States
Reviewed 20 July 2013

I placed a team of 12 in this hotel for work purposes for a 2 week stay. I received a call from the team lead this week asking if the next hotel was going to be 30 minutes away or not of great quality if it would be possible for them to stay where they are – they said the...

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Helpful?
Thank Deb B
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Hello! Thank you for choosing our hotel for your team! I am thrilled to hear that your people are happy with our services, though I am not surprised -- our staff always go the extra mile to impress and meet our guests' needs. I am proud of Blake for taking the initiative and finding a way to accommodate your team....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Quality Inn Valley Suites

Address: E. 8923 Mission Ave, Spokane Valley, WA 99212
Region: United States > Washington > Spokane Valley
Price Range: €73 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Valley Suites 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Quality Inn Valley Hotel Spokane Valley
Quality Inn Spokane
Spokane Quality Inn
Hotel Style:
#5 Family Hotel in Spokane Valley
#6 Business Hotel in Spokane Valley
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Valley Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn Valley Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Love the higher floor rooms with the walk out balconies!”
AeGow, 17 Apr 2017 | Read review
“Ask for a courtyard facing room”
227alanp, 12 Mar 2017 | Read review
“The best room is down a block and across the street”
paulcU2341MG, 29 Jan 2017 | Read review
“We were on the 4th floor and it was very quiet.”
DianeBSunCity, 2 Nov 2016 | Read review
“Loved my room on fourth floor. I was in 441 near stairs but no one used the stairs and elevator was other end of hallway.”
G1176EDbarbarac, 19 Oct 2016 | Read review
5 of 5