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Gran Melia Palacio de Isora Resort & Spa

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Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(573 reviews)
“family pool”(332 reviews)
“market grill”(394 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (7,520)
There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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4,471 results
Traveller rating
2,646
1,052
478
168
127
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2,646
1,052
478
168
127
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All reviewsinfinity poolfamily poolmarket grillbuffet restaurantpiano bargarden roomred levelbeautiful hotelsensatori guestssalt waterbooking systema la carte restaurantsthe wow factorclub oceanwaiter servicepirate shipthe sofa bed
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961 - 965 of 4,471 reviews
Reviewed 21 October 2016

Gran Melia is a very good hotel, with great ambience. The rooms are spacious and very comfortable. The restaurants a good with an excellent choice of food and great variety. Evenings are entertaining especially in the fountain area and music bar where the music is...More

Review collected in partnership with Meliá Hotels International
1  Thank alanmF1817AB
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 22 October 2016

Dear guest, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to...More

Reviewed 20 October 2016

The hotel is rated 5 star and I note above that, a "Sensatori" hotel by Thomsons. In most regards it meets this standard, in particular service, staff are pleasant, professional and always seem to try to positively add value to your experience. We had a...More

2  Thank TerryBO9812RJ
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 22 October 2016

Dear guest, Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing stay. We are very glad to know that our...More

Reviewed 20 October 2016

A large hotel which is amazingly able to create the impression that you are staying in a boutique hotel. An excellent hotel with excellent facilities and good service. Only disappointment was the size of the gym, which really wasn't appropriate for the number of guests...More

1  Thank ianattwood
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 22 October 2016

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you...More

Reviewed 19 October 2016 via mobile

Having booked through the Thomson Sensatori collection, We stayed at the Palacio de Isora as part of a group of 2 families (4 Adults, a Teenager & 2 Children) for a week on an All-Inclusive basis, and while there are definitely a few areas that...More

6  Thank James M
Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 October 2016

Dear Mr. James M, Thank you for choosing Gran Meliá Palacio de Isora for your holiday at Tenerife and for sharing your feedback with us through TripAdvisor. We are glad to know that you enjoyed your room, as well as our facilities and the gastronomic...More

Reviewed 19 October 2016 via mobile

First up I note a few reviews about the r&r weekend by Credico. In our expereince they had no impact or effect on our enjoyment. The hotel and pool areas are massive so if they were bothering you why not just move to somewhere else...More

1  Thank David H
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 22 October 2016

Dear Mr. David H, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$204 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$204 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
Dining (397)
Amenities (130)
Family and Play Areas (35)
Business Centre & Event Rooms (8)
Questions & Answers
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Paul W
16 April 2018|
Answer
Response from Carolina A |
Unfortunately I can confirm that my boyfriend also received food poisoning from the food at the same hotel the same day as Caroline.
-2
Votes
Brighton626
12 April 2018|
AnswerShow all 11 answers
Response from simon p | Reviewed this property |
Ignore the negative critics It's lovely Best hotel on the island
1
Vote
cc6362018
5 April 2018|
Answer
Response from Sundip T | Reviewed this property |
There is a walkway. For a mile north the path is easy tarmac and after that it gets rocky. Best if you have some hard sturdy trainers.
0
Votes
Room Tips
"Negotiate upgrade when checking in. Consider the booking direct, independent flights (we flew with..."
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"Don't use the minibar; get drinks brought by room service instead."
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"A suite has a lot more room than a double room for a family of 4"
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"Extra blanket in room and some throws for the terrace. Bed was borderline to firm for sunburnt skin. But..."
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