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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    011 353 1800 553 402
    Hotel website
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    29/10/2017 30/10/2017
    US$497
    US$474
    SAVE US$23
    US$497
    US$474
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    US$497
    US$474
    SAVE US$23
    Traveller (3887)
    Room & Suite (761)
    Pool & Beach (727)
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    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “infinity pool” (571 reviews)
    “family pool” (318 reviews)
    “market grill” (372 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: Sepcial Offer! - 15%
    Hotel deals
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    RedLevel at Gran Melia Palacio de Isora
    1,129 reviews
    #1 of 2 hotels in Alcala
     
    The Ritz-Carlton, Abama
    2,451 reviews
    #3 of 7 hotels in Guia de Isora
     
    Holiday Village Tenerife
    1,062 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    Be Live Experience Playa La Arena
    4,574 reviews
    #2 of 10 hotels in Puerto de Santiago
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,110)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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    861 - 865 of 4,213 reviews

    Reviewed 29 July 2016

    We stayed for 2 Weeks this month in the adults only red level - well worth it. Breakfast was peaceful with waiter service for hot dishes. Red level Swimming pool nice and warm - you just walk in without the usual shock of warm body...More

    2  Thank JohnCameronMackay
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 August 2016

    Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

    Reviewed 29 July 2016

    There was no need for kitchen in the rooms as it made room smaller Cleaners were very good reception staff and concierge were excellent all waiters and waitresses were very friendly and helpful breakfast buffet was v goodMore

    Review collected in partnership with Meliá Hotels International
    Thank 279eliash
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 August 2016

    Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to...More

    Reviewed 28 July 2016

    Our first visit to Tenerife and this Gran Melia. Our room was very comfortable, the pools were beautiful, and the personal service given by Veronica (Red Level for Families) was first class. I highly recommend this place.More

    1  Thank rgladski
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 August 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you...More

    Reviewed 27 July 2016

    Me and my wife visited the Grand Melia and we stayed in one of the Deluxe rooms which are the standard rooms which on first impressions were really nice, the rooms are really well equipped and spacious and the beds were very comfortable, the resort...More

    1  Thank Stephen D
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 28 July 2016

    Dear Mr. Stephen D, Thank you for sharing your comments with us through TripAdvisor, as well as for choosing our resort for your holiday. We are glad to know that you enjoyed an overall pleasant stay with us and we appreciate your compliments on our...More

    Reviewed 27 July 2016 via mobile

    Second visit to this hotel, if I could - I'd go back every single year. We had a nightmare with Expedia but the reservations team at the hotel sorted everything out for us. Absolutely above & beyond their jobs to do this. The food, the...More

    Thank SussexFairy
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 28 July 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay,...More

    RedLevel at Gran Melia Palacio de Isora
    1,129 reviews
    #1 of 2 hotels in Alcala
     
    The Ritz-Carlton, Abama
    2,451 reviews
    #3 of 7 hotels in Guia de Isora
     
    Holiday Village Tenerife
    1,062 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    Be Live Experience Playa La Arena
    4,574 reviews
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$213 - US$705 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, TripOnline SA, HotelQuickly, Cancelon, Travelocity, Hotwire, Cheap Tickets, Orbitz and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveller (3887)
    Room & Suite (761)
    Pool & Beach (727)
    Dining (385)
    Hotel & Grounds (2410)
    Bathroom (102)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
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    3.24 km away
     
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    4.96 km away
     
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    3.10 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,129 reviews
    .18 km away
     
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    Ask a question
    Questions & Answers
    Mhsof
    19 October 2017|
    Answer
    Response from Meme R | Reviewed this property |
    we flew to tenerife south which was about 30 minutes away. we flew from Birmingham which was 4 hous 15 minutes so i guess from Gatwick will be about 4 hours. hope all ok.
    0
    Votes
    franklink
    8 October 2017|
    AnswerShow all 2 answers
    Response from DELBOY707 | Reviewed this property |
    Perhaps confirm directly with the hotel or Thomson ?
    0
    Votes
    Room Tips
    "Overlooking the sea"
    Read review
    "Ree level part ocean view is the sweet spot"
    Read review
    "Avoid south side of Hotel viewing waste ground."
    Read review
    "Don't book with Thomson!!"
    Read review
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