We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Gran Melia Palacio de Isora Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
Panoramas (89)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,283 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
See the most recent reviews
Showing 3,793: English reviews
Berlin, Germany
Reviewed 9 February 2016

it wasn't cheap at all, but we were so pleased with the service and facilities we had! The Families lounge was surprisingly big, clean, offers a great, well equipped, and friendly kids club with stuff that really knows how to handle with kids. Our 3 yo is a very shy girl usually, but she opened up so quickly and wanted...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank Limor H
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing our Red Level For Families service for your stay at Gran Meliá Palacio de Isora. It is truly a pleasure for Aleksandra and our Red Level For Families team to read such positive and motivating comments regarding your experience at our resort, and specially, knowing that your little girl had a lovely time at...

Edinburgh, United Kingdom
Reviewed 9 February 2016

This was our third visit to what I can only describe as the best January get away we could wish for.. We have never been disappointed with any aspect of the hotel and this year was no exception. The staff are charming and professional, the rooms spacious and comfortable, the food excellent with absolutely no difficulty in booking any of...

 Report
Helpful?
1Thank macsin
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing once again Gran Meliá Palacio de Isora for your holiday at Tenerife. We are delighted to know that you have enjoyed a pleasant stay with us and you may rest assured that we will forward your compliments to our team, since they will be delighted to know that we were able to meet your...

Reviewed 9 February 2016

This review reflects my view as to booking this for a family with young children through Thomson - I am confident that this resorts offering caters more for adult couples and I think Thomson should reflect this as being more appropriate for that audience. So we travelled as a family in March 2015 (Thomson Sensatori) 2 adults a 3 yr...

 Report
Helpful?
1Thank James L
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. James L, Thank you for sharing your experience at TripAdvisor. We regret if your stay did not meet your expectations and you may rest assured that I will forward your comments to the corresponding area supervisors, in order for them to take into consideration your experience to keep improving. However, we apprecite your compliments regarding our restaurants and...

Ballynahinch, United Kingdom
Reviewed 9 February 2016

This hotel is simply amazing. Nearest that I can describe it, it is like a cruise ship on land. Food gorgeous, staff charming and accommodation first class. This is our second time here and somehow it's better than the first time. Hope to be back again next year.

 Report
Helpful?
Thank GWT2401
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife. We are glad to know taht you enjoyed a memorable stay with us and you may rest assured that we will forward your kind words to our team, who will be delighted to know that once again you had a lovely holiday at Gran Meliá Palacio de...

Scunthorpe, United Kingdom
Reviewed 9 February 2016

On arrival to the hotel you are impressed with the lovely lobby. The reception staff greeted you in a warm and friendly manner. I read that the hotel was very big which it is and when I told them we might need help they took us to our room. Once again the bedrooms are great. Very large comfortable beds. The...

 Report
Helpful?
Thank Barbara N
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mrs. Barbara N, Thank you for sharing your comments with the travelers at TripAdvisor. We truly appreciate each of your compliments regarding our facilities and gastronomic offer, specially our breakfast service at Pangea and our Club Ocean Italian restaurant. We hope to welcome you soon to Gran Meliá Palacio de Isora. Kind regards, Álvaro Cons Red Glove Service Manager

Manchester, United Kingdom
Reviewed 9 February 2016

We booked an 8 day break here as we had previously visited the hotel when friends were staying some 7 years before and thought it was amazing. We certsinly weren't disappointed. All the staff in the hotel were friendly, smiley, helpful and accommodating, whether reception, concierge, restaurant, bar or sports activities staff. Nothing was ever too much trouble for any...

 Report
Helpful?
Thank Popsi21
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, We would like to begin by thanking your for your preference in selecting Gran Meliá Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your comments at TripAdvisor. We are truly delighted to know that your family enjoyed a pleasant stay with us and we appreciate each of...

Runcorn
Reviewed 9 February 2016 via mobile

Once again this hotel doesn't fail to deliver, from the amazing lobby with its distinctive aroma and welcoming staff to its fab rooms, everything is geared for you to have a luxurious break. This is our fifth time at this hotel and we are already booked again for new year. New year celebrations are fab, everyone was up for it...

 Report
Helpful?
1Thank Fernwood02
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing Gran Meliá Palacio de Isora to celebrate the New Year. We are delighted to read that you enjoyed the New Year's Eve festivities we specially prepared for you to welcome 2016. In addition your compliments on our facilties and gastronomic offer are highly appreciated. We are looking forward to welcoming you soon to Tenerife....

Fareham, United Kingdom
Reviewed 8 February 2016

We booked a week at this hotel on full board (details later) the day before we flew out, on Tuesday 26th January and flew out 1030 on the 27th. Having had a few months of awful weather in the uk my husband decided we needed a break. There is no doubt that we paid more for this holiday than if...

 Report
Helpful?
4Thank chrystiannehayes
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday, as well as for the time you have taken to share your experience at TripAdvisor. We appreciate your kind compliments on our team's attentiveness and friendliness, as it is due to their daily dedication to the service excellence, that we are able to...

Chelmsford, United Kingdom
Reviewed 8 February 2016

We booked this hotel having been to Sensatori Crete the year before and had such a fantastic experience there we were worried we would not find somewhere as nice. However, this hotel is in a league of it's own. On arrival we were bought into the main entrance and the first thing to notice is the beautiful aroma! I kid...

 Report
Helpful?
2Thank Laurenjayne1102
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday at Tenerife. It is truly a pleasure to know that you have enjoyed a pleasant stay with us. We are delighted that our Intuitive aroma, the signature aroma by Gran Meliá, was to your liking. Also, your compliments on our facilities and service are highly appreciated....

Manchester, United Kingdom
Reviewed 8 February 2016 via mobile

I'm torn between a 3 or 4 star rating but feel 3 would be too harsh as we all in all had a great holiday but there are certain aspects that really started to upset us. Pros. - Book as many Al a carte restaurants as you want for full board and above guests. No limit. - Al a carte...

 Report
Helpful?
1Thank thewillage
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday. We are glad to know that you enjoyed our facilities and entertainment program, although we regret if your stay did not meet your expectations completely in other aspects. You may rest assured that your comments will be forwarded to our area supervisors in order for them...

4,072 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3420)
Viewed
Hotel & Grounds (788)
Viewed
Bathroom (81)
Viewed
Pool/Beach Area (577)
Viewed
View from Room (156)
Viewed
Family/Play Areas (30)
Viewed
Room/Suite (333)
Viewed
Dining (273)
Viewed
Business Centre/Function Rooms (5)
Viewed
7:37
Videos (3)
Viewed
Other (1174)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (607)
Viewed
Amenities (114)
Viewed
Beach (25)
Viewed
Deluxe Room with Sea View (57)
Viewed
Family Pool (6)
Viewed
Infinity Pool (54)
Viewed
Master Suite One Bedroom (74)
Viewed
Red Level Private Pool (3)
Viewed
Red Level Villa (85)
Viewed
Dining (76)
Viewed
The Hotel (113)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (14)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (11)
Viewed
Dining (5)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alcala
36.8 km away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,460 reviews
15.5 km away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 57 in Costa Adeje
5,160 reviews
15.1 km away
IBEROSTAR Grand Hotel El Mirador
Show Prices
Show Prices
Show Prices
15.1 km away
Vincci Seleccion La Plantacion del Sur
0.3 km away
RedLevel at Gran Melia Palacio de Isora
15.1 km away
Melia Jardines del Teide
Melia Jardines del Teide
#25 of 57 in Costa Adeje
3,317 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: €162 - €406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline and Jetsetter so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
391 questions
Ask a question

See all questions (391)

Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the main part. They have loud parties and concerts and a lot of people complained about it. Our friends requested another room.”
 of 5 bubbles kasiamalami, 26 Feb 2017 | Read review
“Full frontal rooms are definitely the best”
 of 5 bubbles ediefrombromley, 26 Feb 2017 | Read review
“If you like your food choose a room in another hotel”
 of 5 bubbles 305MartinB305, 25 Feb 2017 | Read review
“Deluxe rooms on Red Level, ocean frontal, will give you great views.”
 of 5 bubbles Bezzer1, 23 Feb 2017 | Read review
“Rooms do have noise from above quite badly there seems to be little noise insulation”
 of 5 bubbles benlL5911BW, 23 Feb 2017 | Read review
5 of 5