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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    011 353 1800 553 402
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    3/12/2017 4/12/2017
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    Savings alert: 52% below average rate

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    US$261
    US$236
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    Traveller (3938)
    Room & Suite (762)
    Pool & Beach (728)
    RedLevel at Gran Melia Palacio de Isora
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    The Ritz-Carlton, Abama
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    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “infinity pool” (579 reviews)
    “family pool” (319 reviews)
    “market grill” (378 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: Sepcial Offer! - 15%
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,189)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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    841 - 845 of 4,262 reviews

    Reviewed 15 September 2016

    We had an unforgettable stay. Everything was top class. will definitely come back and stay at Melia. Wonderful atmosphere and excellent food. had a variety at the Pagna Restaurant which offered a buffet with delicious food. and the rooms were in immaculate conditions all very...More

    Review collected in partnership with Meliá Hotels International
    Thank ronny160
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

    Reviewed 14 September 2016 via mobile

    We stayed for a week at the beginning of September travelling with a two year old. The hotel was beautiful and the food was lovely, our daughter had a great time. We didn't really use the children's club but we went to the play and...More

    1  Thank kerdew
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

    Reviewed 14 September 2016

    Stayed for a week with my mother. Fantastic choice of food and drink along with great service. Nothing around hotel to see but great location to catch public transport or access main road around island in a car. Hotel doesn't seem much from road but...More

    Thank chartrid
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear guest, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to...More

    Reviewed 14 September 2016 via mobile

    Just returned from this lovely hotel . It is everything I hoped it would be . The pools are just amazing . We felt so well looked after . The luxury is fabulous we have stayed in many of the lovely hotels on Costa adeje...More

    Thank Linda A
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear Ms. Linda A, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know...More

    Reviewed 10 September 2016 via mobile

    We had high expectations of Gran Melia. £3,000 for a week (for two) is more than we usually pay. To be fair, it was peak season - mid August. It was booked via Thomson and we were full board plus. We paid a bit extra...More

    2  Thank OddSandals
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 14 September 2016

    Dear Ms. LucyinSwansea, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted...More

    RedLevel at Gran Melia Palacio de Isora
    1,158 reviews
    #1 of 2 hotels in Alcala
    0.2 km
     
    The Ritz-Carlton, Abama
    2,491 reviews
    #3 of 7 hotels in Guia de Isora
    4.9 km
     
    Iberostar Anthelia
    2,672 reviews
    #4 of 60 hotels in Costa Adeje
    15.8 km
     
    Barcelo Santiago
    6,021 reviews
    #1 of 10 hotels in Puerto de Santiago
    4.1 km
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$207 - US$678 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, HotelQuickly, Hotels.com, Hotwire, Travelocity, Evoline ltd, Cancelon, TripOnline SA and Orbitz so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveller (3938)
    Room & Suite (762)
    Pool & Beach (728)
    Dining (385)
    Hotel & Grounds (2459)
    Bathroom (102)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Barcelo Santiago
    6,021 reviews
    4.07 km away
     
    The Ritz-Carlton, Abama
    2,491 reviews
    4.94 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,158 reviews
    .18 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Andrea B
    21 November 2017|
    AnswerShow all 3 answers
    Response from Jeremyvine | Reviewed this property |
    Full board + gives you the ‘standard’ restaurants fare. These are the main restaurant, two separate free lunch time restaurants and one free visit to the Italian per week. Other ‘fine dining’ experiences are extra but you... More
    1
    Vote
    venkat k
    19 November 2017|
    AnswerShow all 3 answers
    Response from JeanT9 | Reviewed this property |
    Hmm I’m not so I’m not sure . I go to Red Level and at breakfast there’s lots of choice for everyone . Give them a ring , they’re very helpful
    1
    Vote
    jumbo00746
    31 October 2017|
    AnswerShow all 2 answers
    Response from AirCooledHeaven | Reviewed this property |
    The infinity pool is not heated, but the 'normal' pools are heated. The infinity pool was certainly warm enough in October "once you get in"
    0
    Votes
    Room Tips
    "Don't have your room cleaned on some days to get money off hotel amenities."
    Read review
    "We had a sea view room. The height of the balcony wall could be lower. When seated you are unable to admire..."
    Read review
    "Room 3112 faces the evening entertainment terrace and is extremely noisy from 7:00pm - 11:00pm every night."
    Read review
    "Ocean view is best !"
    Read review
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