We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/2/2018 5/2/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    011 353 1800 553 402
    Call
    Hotel website
    Save
    Lowest prices for your stay
    4/2/2018 5/2/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$387/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$359
    US$345
    View Deal
    Traveller (4011)
    Room & Suite (763)
    Pool & Beach (743)
    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “infinity pool” (588 reviews)
    “family pool” (325 reviews)
    “market grill” (386 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: Up to 15% MeliáRewards
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$343.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Alcala hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a469ddc0edb942069d1e2fcc2335b2c7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":945835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109228564],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":343,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a469ddc0edb942069d1e2fcc2335b2c7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":359,"lowestMetaPrice":343,"additionalPartner":false,"highestMetaPriceDisplay":359,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":359,"lowestMetaPrice":343,"highestMetaPriceDisplay":359,"hotelName":"Gran Melia Palacio de Isora Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE0NjlkZGMwZWRiOTQyMDY5ZDFlMmZjYzIzMzViMmM3IiwiQUlLIjoiMzkzZGNjOTljYjQ5NDllM2JiMjI4M2MwMWI3ZmIzN2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$343", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32644946":"Expedia","78911877":"OrbitzEWS","53949430":"TravelocityEWS","79844400":"AgodaIB","68953753":"CancelonIB","109228564":"HotelsCom2IB","79464294":"CheapTicketsEWS","76484609":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (7,338)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,021 - 1,025 of 4,349 reviews

    Reviewed 19 July 2016 via mobile

    We stayed on an all inclusive basis and the hotel was amazing. We could always get sun beds, food was excellent especially the market grill and club ocean restaurants. The food at the main buffet was really good quality too. Great pools and the air...More

    1  Thank Claire L
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 21 July 2016

    Dear Ms. Claire L, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you, as our guests’ satisfaction...More

    Reviewed 19 July 2016

    Great resort. Very clean. Beautifully decorated and lively staff. Great entertainment and sports offerings. Kids clubs are super. Poor food for kids though and good was just ok other than the Italian restaurant.More

    Review collected in partnership with Meliá Hotels International
    1  Thank chanelle d
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 21 July 2016

    Dear Ms. Chanelle D, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know...More

    Reviewed 18 July 2016

    Couldn't fault anything other than the cleanliness of our room and balcony on arrival but we were immediately upgraded to a superior room which was amazing and that redeemed the situation and was pretty much the icing on the cake of a fabulous holiday. The...More

    Review collected in partnership with Meliá Hotels International
    3  Thank psg12969
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 27 July 2016

    Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you have enjoyed a lovely holiday with us and we truly appreciate your kind words regarding your experience. Nevetheless, rest assured that we have already...More

    Reviewed 18 July 2016

    We have just returned from a week's all-inclusive at this amazing resort. The quality of the food and service was just first-class. The hotel is spotless, the room was beautiful and the air-conditioning, the best I've experienced in a hotel which was most welcome given...More

    3  Thank Forlaw
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 July 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you...More

    Reviewed 17 July 2016 via mobile

    We have just returned from a week at this fantastic hotel. We travelled with our 5year old and nearly 2 year old daughters. It is one of the best hotels we have stayed in. We had a room that over looked the kids pool which...More

    3  Thank claire0114
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 18 July 2016

    Dear Ms. Claire0114, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal....More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$217 - US$536 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, getaroom.com, Orbitz, HotelQuickly, Evoline ltd, Cancelon and TripOnline SA so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveller (4011)
    Room & Suite (763)
    Pool & Beach (743)
    Dining (388)
    Hotel & Grounds (2512)
    Bathroom (102)
    Family and Play Areas (34)
    Business Centre & Event Rooms (8)
    Nearby
    Nearby HotelsSee all 390 hotels in Tenerife
    RedLevel at Gran Melia Palacio de Isora
    1,199 reviews
    .18 km away
    Allegro Isora
    2,280 reviews
    2.36 km away
    Hotel Bahia Flamingo
    791 reviews
    2.53 km away
    Be Live Experience Playa La Arena
    4,767 reviews
    3.10 km away
    Nearby Restaurants
    Sauco
    1,008 reviews
    .39 km away
    El Rincon de la Barriga
    298 reviews
    .30 km away
    Lupulo Restaurant
    436 reviews
    .60 km away
    Toni's Restaurant
    133 reviews
    .44 km away
    Nearby Attractions
    Playa La Jaquita
    72 reviews
    .28 km away
    Seascuba
    218 reviews
    2.96 km away
    Playa San Juan
    433 reviews
    3.22 km away
    Espiritu De Buceo Padi 5 Star Dive Centre
    310 reviews
    3.54 km away
    Ask a question
    Questions & Answers
    StarSarah
    16 January 2018|
    AnswerShow all 4 answers
    Response from Masterspy | Reviewed this property |
    We stayed over Xmas/ new year but the air temperature was very warm so everybody wanted to swim. The pirates pool is warm and full of small kids . The family pool seemed warm enough and is sheltered by the hotel building... More
    1
    Vote
    StarSarah
    16 January 2018|
    AnswerShow all 5 answers
    Response from robinsonpippa | Reviewed this property |
    Hi, We were all inclusive, which included most restaurants. If they are A La Carte you get 30% discount. If you are RED LEVEL then all included. Note: if booked with TUI, on check in, if you say you don't want your room... More
    0
    Votes
    TrueReviewMallorca
    13 January 2018|
    AnswerShow all 4 answers
    Response from olddog111 | Reviewed this property |
    Hi, We looked at that but it was very very expensive, at least £1000 more, we booked full board with TUI which gave you breakfast, lunch and dinner with drinks. So all we had to pay for were drinks in between meals. I... More
    1
    Vote
    Room Tips
    "Level 4 overlooking the ocean"
    Read review
    "High floor"
    Read review
    "Top floor is best otherwise you do get noise from people walking on tiled floors above"
    Read review
    "Clean and make sure there are no ants before you let rooms"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing