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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
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6,524 Reviews from our TripAdvisor Community

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Showing 3,929: English reviews
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Newcastle-under-Lyme, United Kingdom
Reviewed yesterday NEW

I travelled to the hotel with my family on a Thomson all inclusive holiday for Easter. This was the best hotel I have stayed on on this type of holiday, and amongst the nicest hotels I have stayed in on holiday or business. The service was first rate, the rooms and facilities excellent, and the choice of food and variety...

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Thank Ed C
Boston, Massachusetts
Reviewed yesterday NEW

An unforuante accident with a ferry boats left thousands of gallons of oil into the ocean. We simply asked to cancel our reservation since the spill is going to take another week to be free of contaimated waters. They refused to not punish us for cancelaltions fees even though we had the flex reservation. The agent emailed us to say...

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Thank eetrig
Sweden
Reviewed 2 days ago NEW

Having had such a positive five star experience of Sensatori Cala Tarida Ibiza last year we decided to try another Sensatori resort. Unfortunately we were disappointed. We had booked the trip nine months in advance via TUI/Thomson travels, paid extra for a better room and asked for a room with a peaceful location. Instead of this, we got the exact...

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4Thank JuliJohanna
Greater London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Beautiful facilities and grounds. Kids and baby friendly, which is great for families. Restaurant services is barely ok (except for Ana at the Pangea and the Italian restaurant staff) The lack of assistance of the reception desk along with their attitude was plain shocking for any hotel, let alone one of this quality. We were put into a room we...

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5Thank Meriem C
UK
Reviewed 2 days ago NEW

Nice High Quality Hotel, Very Clean, Pleasant helpful Staff. We had a Deluxe Sea view Room - the overlooked the family pool and beyond to the infinity pool and sea - very lovely. The food was in the main pretty good - but the on line booking system is a pain as others have commented - you need to be...

Review collected in partnership with Meliá Hotels International
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Thank Wilsonka
Reviewed 2 days ago NEW

This is a beautiful hotel, food is good plenty choice for all nationalities. Children are also well catered for in choice. The staff are very helpful and polite. The pool facilities are fabulous.The infinity pool is a must to try. This hotel has everything you need sports facilities, gym and spa treatments provided by clarins. There is plenty of room...

Review collected in partnership with Meliá Hotels International
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2Thank Janepedlar
London, United Kingdom
Reviewed 2 days ago NEW

Just returned from my 2nd visit to this hotel and I cant wait to go back. Excellent swift check in, lovely room with all the usual ameneties. Breakfast, lunch and dinner were excellent and had all the options you could ask for, various themed nights but with all the other great options such as grilled (fresh) meats, cold salads, so...

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1Thank dre102
York, United Kingdom
Reviewed 3 days ago NEW

We loved it, we travelled with a 9 year old boy who had an amazing time, food lovely, lots of choice, a la carte restaurants were amazing. Beds were great, coming form a bad sleeper that is saying something. Hotel staff are absolutely lovely, great customer service, very friendly and accommodating. We have travelled many times and all over the...

Review collected in partnership with Meliá Hotels International
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2Thank M5777JWtracym
Newbury, United Kingdom
Reviewed 3 days ago NEW

Red Level was a boutique hotel within a big resort hotel. Excellent service, priority restaurant booking, concierge service, attentive friendly service, privacy, beautiful finishings, true luxury. This felt very special.

Review collected in partnership with Meliá Hotels International
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1Thank robertwF4243TT
United Kingdom
Reviewed 3 days ago NEWvia mobile

We had a wonderful week at this hotel with sensatori. The food was brilliant in all restaurants along with the kids club, especially playhouse live with Dan and Mel who was were fantastic. We would definitely return again as our kids loved the kids club and the pirate pool. A few things that we did find frustrating if we were...

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1Thank famsun13

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: €183 - €382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
413 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view on a higher floor is best”
edc349, 26 Apr 2017 | Read review
“Outside baths very special. We didn't need the big terrace; large terrace rooms are ground floor and overlooked from above rooms.”
robertwF4243TT, 24 Apr 2017 | Read review
“Master Suite Sea View”
863vivf, 21 Apr 2017 | Read review
“Fantastic Master suites in red level for the children and family. Our Ocean de luxe room was also good.”
120margaretl, 20 Apr 2017 | Read review
“Our only criticism on the room, and it's not a serious problem at all was the lighting. Could do with a good light especially in the bathroom. Everything was great.”
516anneh, 20 Apr 2017 | Read review
5 of 5