We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    Hotel website
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$254
    US$229
    SAVE US$25
    US$254
    US$229
    SAVE US$25
    US$254
    US$229
    SAVE US$25
    Traveller (3760)
    Room & Suite (748)
    Pool & Beach (713)
    RedLevel at Gran Melia Palacio de Isora
    1,072 reviews
    #1 of 2 hotels in Alcala
     
    Be Live Family Costa los Gigantes
    5,168 reviews
    #2 of 10 hotels in Puerto de Santiago
     
    Royal Sun Resort
    1,218 reviews
    #1 of 3 hotels in Los Gigantes
     
    Holiday Village Tenerife
    1,026 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (520 reviews)
    “infinity pool” (543 reviews)
    “family pool” (308 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"template":"ibex_photo_carousel_hsx__widget","divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    RedLevel at Gran Melia Palacio de Isora
    1,072 reviews
    #1 of 2 hotels in Alcala
     
    Be Live Family Costa los Gigantes
    5,168 reviews
    #2 of 10 hotels in Puerto de Santiago
     
    Royal Sun Resort
    1,218 reviews
    #1 of 3 hotels in Los Gigantes
     
    Holiday Village Tenerife
    1,026 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$229.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Alcala hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "6abfdde003b04fe3af8ee597014f5bde", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":945835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[76484609],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":229,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6abfdde003b04fe3af8ee597014f5bde","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":254,"lowestMetaPrice":229,"additionalPartner":false,"highestMetaPriceDisplay":254,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":254,"lowestMetaPrice":229,"highestMetaPriceDisplay":254,"hotelName":"Gran Melia Palacio de Isora Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZhYmZkZGUwMDNiMDRmZTNhZjhlZTU5NzAxNGY1YmRlIiwiQUlLIjoiYTkwMzBmZGUzOTE2NDA4MGJiMTgzMjkyZGU0NGFkNTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$229", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32644946":"Expedia","53949430":"TravelocityEWS","78911877":"OrbitzEWS","109228564":"HotelsCom2IB","79464294":"CheapTicketsEWS","76484609":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (6,934)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,121 reviews

    Reviewed yesterday via mobile

    My partner, daughter and myself are staying here at the moment and i have to say this place is fantastic. All the staff are amazing and friendly, nothing is too much trouble for them. The food is very good quality and always a good variety....More

    1  Thank Pamatt72
    Reviewed yesterday via mobile

    I came home yesterday from staying at this hotel. I couldn't wait to leave as I was so fed up of other guests turning there noses up because I have a 15 month and a 15 year old with me. It is a child friendly...More

    Thank natashabG9597KQ
    A TripAdvisor Member
    12
    Reviewed 2 days ago via mobile

    We stayed at this hotel for 1 week for our son's first birthday. Our main issue was with lack of communication between staff which led to ruining our son's schedule and taking up so much of our time. Our son has a dairy allergy. We...More

    2  Thank A TripAdvisor Member
    Reviewed 3 days ago

    We have just enjoyed a wonderful family holiday. Our family ages ranged from 41/2 to 73 and there was something for us all to do. The staff were absolutely brilliant nothing was too much trouble. The food was of a high standard with plenty of...More

    Review collected in partnership with Meliá Hotels International
    3  Thank Michael G
    Reviewed 4 days ago

    Radley have i experienced such a wonderful team of people. Nobody gets 100% right all of the time but you are guaranteed 100% effort to put in right. Stunning property wonderful people. Please keep working to improve restaurant experience it's the only chink in a...More

    Review collected in partnership with Meliá Hotels International
    Thank V2ANS
    RedLevel at Gran Melia Palacio de Isora
    1,072 reviews
    #1 of 2 hotels in Alcala
     
    Be Live Family Costa los Gigantes
    5,168 reviews
    #2 of 10 hotels in Puerto de Santiago
     
    Royal Sun Resort
    1,218 reviews
    #1 of 3 hotels in Los Gigantes
     
    Holiday Village Tenerife
    1,026 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$213 - US$730 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, Travelocity and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveller (3760)
    Room & Suite (748)
    Pool & Beach (713)
    Dining (374)
    Hotel & Grounds (2324)
    Bathroom (99)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Holiday Village Tenerife
    1,026 reviews
    3.37 km away
     
    Be Live Family Costa los Gigantes
    5,168 reviews
    3.29 km away
     
    Royal Sun Resort
    1,218 reviews
    4.64 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,072 reviews
    .17 km away
     
    Nearby Restaurants
    Sauco
    892 reviews
    .39 km away
    El Rincon de la Barriga
    249 reviews
    .30 km away
    Lupulo Restaurant
    402 reviews
    .60 km away
    Toni's Restaurant
    124 reviews
    .45 km away
    Nearby Attractions
    Chuchango Tenerife - Private Tour
    97 reviews
    .57 km away
    Seascuba
    195 reviews
    2.95 km away
    Playa San Juan
    385 reviews
    3.22 km away
    Espiritu De Buceo Padi 5 Star Dive Centre
    283 reviews
    3.54 km away
    Ask a question
    Questions & Answers
    ingrid1London
    19 August 2017|
    AnswerShow all 2 answers
    Response from Julie J | Reviewed this property |
    Restaurants closed room service available which there is a charge I suggest good meal at airport
    1
    Vote
    stephaniebrett17
    18 August 2017|
    AnswerShow all 3 answers
    Response from Pamatt72 | Reviewed this property |
    hi, we are currently here at the moment and have a deluxe twin room (2 large singles together) we asked at customer relations for a queen size as the beds kept parting in the night. The next morning the maids put a mattress... More
    0
    Votes
    Sophie M
    14 August 2017|
    AnswerShow all 2 answers
    Response from joanne c |
    We booked direct with hotel and flights direct with Thomson, (we travel on friday) however we didn't realise that you can't use the Thomson kids club and crèche if you book direct. The hotel has its own kids club (not sure... More
    1
    Vote
    Room Tips
    "there are adult only and family areas. Ensure you get what you want."
    Read review
    "Our room overlooked the family pool all rooms seem to have a high standard"
    Read review
    "Recommend a sea view room"
    Read review
    "High floor - good view. The further you have to walk to the room, e.g. 5001 is nearer to the lift than 5064."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing