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RedLevel at Gran Melia Palacio de Isora

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Traveller (1237)
Room & Suite (297)
Pool & Beach (248)
Overview
Hotel website
Calle La Costa, S/N, 38686 Alcala, Guia de Isora, Tenerife Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
Hotel website
Offers from RedLevel at Gran Melia Palacio de Isora
Hotel deals
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,445)
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808 results
Traveller rating
652
102
29
14
11
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Time of year
LanguageEnglish
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652
102
29
14
11
Show reviews that mention
All reviews red level the main hotel terrace restaurant tapas liquid lounge chateaubriand clarins toiletries luxury package boutique hotel duo fine dining butler service fruit kebabs whirlpool bath half board cocktail hour pillow menu cold towels
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1 - 5 of 808 reviews
Reviewed 4 days ago

I had a fantastic relaxing stay in this hotel. I wish the hotel would make the following adjustments however: - Staff within red level: Particularly at liquid garden; there simply are not enough waiters. I had to continuously ask to be served. - More quality...More

1  Thank Ilikefancyhotelsalot
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 3 days ago

Dear guest Ilikefancyhotelsalot. Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. We...More

Hotel's Favourite
Reviewed 26 August 2018 via mobile

Came home today after having a week in this beautiful hotel . All the staff we found to be 100% helpful, polite and attentive . Walfrindo & Estefani are just two names that gave there all around the pool area. Rosina and another lady, both...More

1  Thank Kazdaz64
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 15 September 2018

Dear guest Kazdaz64. Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. We...More

Reviewed 1 week ago

Stayed at the Red Level last February for a week, we had a great time. The evening canapés were excellent looking out at the sunset across the sea. Breakfast was good, Lovely location and great staff. Next door to the main hotel. Outside the Hotel...More

1  Thank M2705MZmartin
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 3 days ago

Dear guest M2705MZmartin. Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal....More

Reviewed 1 week ago via mobile

Like many other visitors to the Red Level we returned here for the third time last week. Some minor changes have been made with new furniture in the lounge and terrace which now offers a good alternative for breakfast and afternoon swacks which seemed to...More

Thank Philip L
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 3 days ago

Dear guest Philip L Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad...More

Reviewed 1 week ago via mobile

I have stayed in many good hotels over the last few years, and this has to be up with the best, the staff are among the best trained and professional people, they appear to really enjoy their jobs. We stayed for ten days in the...More

Thank R19C
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 3 days ago

Dear guest R19C. Thank you for choosing Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator...More

View more reviews
About
Description
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing More village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Beachfront
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
90
Price range
US$258 - US$702 (Based on Average Rates for a Standard Room)
Also Known As
RedLevel At Gran Melia Palacio De Isora Guia De Isora, Tenerife
Location
Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
90
Price range
US$258 - US$702 (Based on Average Rates for a Standard Room)
Also Known As
RedLevel At Gran Melia Palacio De Isora Guia De Isora, Tenerife
Location
Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Photos
Traveller (1,237)
Room & Suite (297)
Pool & Beach (248)
Dining (114)
Family and Play Areas (13)
Nearby
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Questions & Answers
Ask a question
Richard M
25 August 2018|
AnswerShow all 5 answers
Response from Lorena C | Reviewed this property |
Smart casual
0
Votes
holiday50Glasgow
5 August 2018|
AnswerShow all 3 answers
Response from 5n58s | Reviewed this property |
Drinks are free when eating but expensive if you're not all inclusive -- but all inclusive is about 200£ sooooo
1
Vote
Stefan S
23 July 2018|
AnswerShow all 4 answers
Response from newcastle1111 | Reviewed this property |
Nope. Just the red level
1
Vote
Room Tips
"If adults only stay at the red level. Food expensive in the Hotel so stay Half board."
M2705MZmartin
1 week ago
Read review
"We opted for the RedLevel Deluxe Room with Frontal Ocean View and Whirlpool Bath! it offers an incredible..."
C_Bod91
3 weeks ago
Read review
"Full sea view with Jacuzzi"
margarethI2647XA
4 weeks ago
Read review
"Avoid top floor room - may be because of equipment mounted on the roof, but our room this year did have a..."
DHazelwood18
14 Sep 2018
Read review
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