Don Carlos Resort & Spa
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Avenida Zurita S/n, 29604 Elviria, Marbella Spain
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Panoramas (17) Room & Suite (355)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 6 hotels in Elviria
Location
Cleanliness
Service
Value
Travellers' Choice
Don Carlos Resort & Spa 5* is located on one of the nicest beaches of Marbella, just 10 minutes from Marbella’s historical downtown and close to the area’s most exclusive restaurants, shopping, nightlife and entertainment. The beautiful resort is nestled around a lush tropical garden of 40.000sqm which is an oasis in its own. The resort is formed by 3 sections composed by the Hotel with 243 rooms and suites, the Oasis boutique adult’s only hotel with 35 accommodation options and the Deluxe Villas with 24 fully equipped units with 1 or 2 bedrooms. All options offer an extensive VIP program, including personal assistant service at the Deluxe Villas. Two private beach clubs are available, including a Nikki Beach for unforgettable celebrations and the Don Carlos Beach club with a more relaxed atmosphere. Both beach clubs have outdoor swimming pools. A fully equipped water sports centre during the summer season offers action packed fun for adults and children. Live the Don Carlos Resort & Spa at its fullest enjoying all the leisure facilities including the Don Carlos Tennis Club with 7 clay courts, 2 hard courts, 1 basketball court, a football 7 court and complete gym and spinning room. An additional 24 hour gym is available at the hotel. Relax and unwind at the Oasis Spa, for adults only, with more than 1.600sqm of bespoke facilities including a complete water circuit, beauty & wellness programs with state of the art equipment using products from Natura Bissé and the latest trends in treatments. The Expedition kids club will be the centre point for the little ones where parents can entrust the fun and wellbeing of their children to our qualified staff providing them with a program of creative activities, fun and games throughout the day. The main outdoor swimming pool is heated so guests can swim during anytime of the year. There is also a kid’s plunge pool next to the main pool. Gastronomy plays a very important role in the resort where 6 restaurants and 3 bars are available offering local and international experiences with bespoke concept gastronomy. The resort welcomes meeting and incentive groups offering 13 meeting rooms where the largest room can hold up to 1000 delegates with high ceiling and sea views.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Street parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Poolside bar
Water sport equipment rentals
Nightclub / DJ
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
50Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
Avenida Zurita S/n, 29604 Elviria, Marbella Spain
Name/address in local language
See all nearby hotels1,920Reviews88Q+A100Room tips
Reviews
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Popular mentions
Maria, Roman, Yulia, Francisco, Salvador and Enrique have welcomed us more than once to the immaculate and luxurious home away from home at the deluxe villas Don Carlos. The two bedroom villas are exceptionally high quality as is the private pool. The team bring daily treats of canapés and treats to your sun-bed as well as very good food and drinks from the bar menu. The pools are the cleanest I’ve ever swam in and the main pool is 3m deep at one end so the kids love diving in and down. The vibe around the pool is a mix of families, couples from all over Europe. The villas team have many times booked cars, restaurants and other local services for us. They always go the extra mile to ensure you have an excellent stay. House keeping daily means the villas are always immaculate. Molton Brown toiletries are replenished every day. The grounds of the hotel are absolutely wonderful and if you visit in spring with kids you can go chasing the 1000’s of frogs by the tropical stream that runs through. Nikki beach club which is at the bottom of the grounds is always a treat for an exceptional lunch. Oh and I can’t forget the breakfast-I can’t tell you how relaxing and wonderful breakfast is on the terrace outside. The selection of all the food is huge and everything is available fresh to order-eggs, pancakes, omelettes, the pastries are fresh and fruit, juice, champagne coffee are all on offer! Just perfect in every way. Kids absolutely welcome and at feel home too. We for sure will be going back immediately as soon as the current virus situation eases and it’s considered acceptable to travel for holidays. I sincerely hope the whole team at the Don Carlos is keeping well and we literally can not wait to go back…
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Date of stay: August 2019Trip type: Travelled with family
Helpful
Response from DonCarlosResort, Personal Assistant at Don Carlos Resort & Spa
Responded 14 Apr 2020
Dear Guest, First of all, we would like to thank you very much for sharing your experience with other Tripadvisor’s members. Your words are like “fresh air”, we appreciate them, above all, your special mention to our staff, mainly to the housekeeping team and the Deluxe Villa team: María, Roman, Yulia, Francisco, Salvador and Enrique. For sure they will be so happy to read your comment to know their good job. You really have described a Deluxe Villas experience. Don Carlos Resort & SPA is a special place who look after the details and the needs of our guests, it does not matter their preference or ages, because of that we have got special place for Kids, the swimming pools and The Expedition Kids Club, we have got places just for relax such as The Oasis Wellness & SPA and our 20.000 m2 of tropical garden, we offer time to dance, good music and wonderful cocktails in The Peacock and Nikki Beach and a huge offer of gastronomy are some of our musts. Our goal is that you feel home away from home and we are proud that all the family keep nice memories of your last holidays with us, this is our best reward. We hope that all of you are in good health and we wish to welcome you soon back to Don Carlos Resort & SPA. Yours sincerely, Irene López Personal Assistant
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Iam very impressed from Hotel Don Carlos staff specially Alessandra Lask , very accommodating and smiling face and The Hotel is very good rather beyond comparison really I would like to visit again specially at Hotel Don Carlos
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Date of stay: June 2019Trip type: Travelled with family
Helpful
Response from DonCarlosResort, Personal Assistant at Don Carlos Resort & Spa
Responded 11 Mar 2020
Dear guest, First of all, we would like to thank you very much for your comments in Tripadvisor. We are pleased that you have enjoyed your stay with us; our goal is that you keep nice memories of your experience in Don Carlos Resort & SPA and that you wish to come back. We really appreciate your special mention to our colleague Alessandra Lask, we will convey to her, for sure she will be so happy to read it. We will be pleased to welcome you back soon. Yours sincerely, Irene López Personal Assistant
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It’s an old hotel that’s sort of in a funny place as it’s a bit of a walk to the bars and restaurants in the area. Right on the beach and well appointed. Overall it’s a bit dated and feels lonely. It’s ok.
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Date of stay: February 2020Trip type: Travelled on business
1 Helpful vote
Helpful
Response from DonCarlosResort, Personal Assistant at Don Carlos Resort & Spa
Responded 10 Feb 2020
Dear Mr. StephenCr0ss, First of all, we would like to thank you very much for your comments. We would like to avail this opportunity to inform you that we have plan some improvements in our rooms and corridors in order to increase our guests' satisfaction, for sure, you will love the changes. Nowadays we also could offer to visit our Deluxe Villas and our only adults’ hotel The Oasis by Don Carlos. Those buildings are younger than the main building, you could enjoy a different decoration and we also offer exclusives services that make the delight of the entire guests who visit them. We will be pleased to welcome you back soon. Yours sincerely, Irene López Personal Assistant
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OK it was low season, so it’s expected to be quiet. At times I felt that we were the only people in the place. Breakfast? Any table at all, there was no one else there! Nice enough weather to be able to sit by the pool where the service was excellent. The staff throughout were excellent. The hotel is showing its age, whilst it is well maintained, it’s just a bit dated.
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Date of stay: December 2019
Rooms
Location
Service
Room Tip: Ask for a high floor as the nearby dual carriageway is very noisy
See more room tips
1 Helpful vote
Helpful
Response from DonCarlosResort, Personal Assistant at Don Carlos Resort & Spa
Responded 9 Jan 2020
Dear guest, Thank you very much for your comments. We are so sorry that you have the perception that you are alone in the hotel, but you are not. As you well say, we are in low season, in Christmas and New Year we have been nearly fully booked, but nowadays low season has come back and in a hotel of 302 rooms, a wide schedule for breakfast, 20.000m2 of garden, spa, tennis club…sometimes you do not coincide with other guests. We really appreciate your words regarding the ambience and the staff of our loop and pool restaurant. We are completely agreed with you that it is a nice place to enjoy the sun. We will be pleased to welcome you back soon. Yours sincerely, Irene López Personal Assistant
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My friend and I stayed here for a few days over the new year. I’ve been to the Marbella area quite a few times but have stayed in the city centre. This was the problem with the Don Carlos , the area was very quiet ( I know it was January ) but the city centre was buzzing ie around the marina and orange square. The Elvira square was dead and only a few restaurants open. It was easy to get the bus ( 1 Euro 18 ) into orange square and Puerto Banus and taxis to other restaurants . Da Bruno in Cabopino very nice, el Oceano ( fantastic for brunch ) I had booked a superior room with sea view and was surprised that it didn’t have a balcony. I was told the deluxe rooms had the balconies . The towels were changed morning and evening with the turndown service . The breakfast area was very busy and some tables needed clearing . The choice on offer was really very good. The bar in the evening had a good atmosphere with entertainment. We had a few issues with the housekeeping where the cups and saucers , tea and coffee and glasses were not replaced and we had to call them. The reception staff were amazing and very helpful. Our one big issue was the spa . We had assumed that residents could use the indoor pool but we were told we had to pay a discounted amount of 30 euros to use it with a time limit of 1 hour 45 mins !!!! We understood that treatments were payable but just to use the pool was ridiculous. The weather was a bit cloudy and we would have liked to use the pool. The outdoor pool area was very clean and the gardens very well kept. The beach club was obviously closed and looked a bit unkept. So overall a nice hotel on a nice beach ( a stroll through the gardens and beach club ) but a bit quiet. …
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Date of stay: January 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from DonCarlosResort, Personal Assistant at Don Carlos Resort & Spa
Responded 9 Jan 2020
Dear Missholly, First of all, thank you very much for your comments. In general terms, we understand that you have enjoyed our resort but there are some items where we need to improve. We really appreciate your suggestions due that they help us to offer the services that our guests are looking for. We are so sorry for the misunderstanding regarding the room, but as my colleague has informed you, the rooms with balconies are the deluxe once. Regarding our outdoor swimming pool just to inform you that it is a heated swimming pool, so you can use every time of the year. We really appreciate your nice words regarding our reception staff, we will convey to them. We will be pleased to welcome you back soon. Yours sincerely, Irene López
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PRICE RANGE
US$188 - US$880 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
don carlos leisure hotel marbella, don carlos leisure resort and spa, don carlos resort, don carlos marbella, don carlos hotel marbella, carlos don hotel
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolMarbellaElviria
NUMBER OF ROOMS
243
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Claim Your Listing Frequently Asked Questions about Don Carlos Resort & Spa
Which popular attractions are close to Don Carlos Resort & Spa?
Nearby attractions include Harmons Bar Elviria (0.6 km) and Nufluid Bar (0.3 km).
What are some of the property amenities at Don Carlos Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Don Carlos Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Don Carlos Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Don Carlos Resort & Spa?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Don Carlos Resort & Spa?
Conveniently located restaurants include Fujiumi Elviria, The Playwright Marbella, and Truffles.
Are there opportunities to exercise at Don Carlos Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Don Carlos Resort & Spa have an airport shuttle?
Yes, Don Carlos Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Don Carlos Resort & Spa located near the city centre?
Yes, it is 0.5 km away from the centre of Elviria.
Are any cleaning services offered at Don Carlos Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Don Carlos Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.