Just 3 cons: 1) they didn’t inform us that the parking was charged and at the Expedia site it says free parking; 2) the beach club is overrated, nothing special for the price they charge, despite that the spa is great! 3) at Baraka restaurant they should easily accept that not everyone loves to eat much at dinner specially if after we are going to sleep.. and the smoke from the grill blows right to our balcony, not nice! The rest was great! Pools, snack bar pool and breakfast amazing!!! Very peaceful and quite hotel, we could relax!
Definitely the worst hotel I have ever been to and I do travel a lot! ABSOLUTELY Not suitable for children! You need to know that the beach is completely outside the hotel at 8 min walk, at the beach Club you need to pay for your sun lounger 25 Euros each (100 euros per day for 2 adults and 2 children). If you go to the place right next to it, it is only 8 euros (in case you still want to go). The food was super expensive for a salad and pasta 65 euros. The pool at the beach is for adult only. The lady at the reception suggested me to leave my 6 years old at the beach on his own and enjoy the adult pool with the rest of my family. for real? People working there are are young, non experience and rude, not a 5 stars hotel at all. The pool at the hotel are small and you'd better not take the kids if you do not want to be told off. The family garden bedroom had no insolation so we could hear everything was happening upstairs. It was so noisy that we were so happy to go home to have a proper night sleep. Ia m sure you sleep better in a camping. The bathroom were pretty and spacious but had mould on the ceiling, not great if you have asthma. The pictures do not match what it is in real, very disappointing!…
Wedding couldn't go ahead - but they still kept our 1,000 euro deposit. Not even prepared to meet us half way. Was due ti take place in JUne, but got moved to August. Now they will not allow and dancing, etc etc and flights very difficult so having moved the wedding once decided now best to call it a day - after all they could not provide services as we had agreed. WE did not sign a contract so just anticipated they would help. But no, despite numerous emails, both to the hotel and head office and even a solicitors letter, they just ignore us. My advice, find another company.
Evrything was smooth and very much agreable. Outlining the staff, from the desk, porters, up to the restaurant and Beach Club. Excellent cuisine. We felt really taken care for during our stay from the 2nd up to the 8th august. For reference purposes, we stayed in rooms 111 and 112.
We stayed at this hotel for the first time and I must say it is very clean, the staff are friendly and efficient. The hotel and grounds are well kept and provide excellent facilities. The beach is about a 10 minute walk away great for morning walks but also a short walk to some restaurants on the beach. The hotel has good food and I enjoyed the lunch we had on the grass outside the Gorgonia. We had to leave early and I must thank the reception staff for their kind and very flexible approach in these ever changing times, Great stay thank you.
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