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DoubleTree by Hilton Cadbury House

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Cadbury House Frost Hill Frost Hill, Congresbury BS49 5AD England
Lowest prices for your stay
US$114
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US$114
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PricelineUS$115
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (1040)
Room & Suite (371)
Dining (74)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

Location
Cleanliness
Service
Value
Welcome to DoubleTree by Hilton – Cadbury House, the South West’s newest four Star 132 Bedroom contemporary boutique Hotel & Spa. Cadbury House is a stunning venue set within rolling English countryside, making it the ideal backdrop for your Wedding, Private Party, Business Event, Spa Break or Dining Experience. Cadbury House is in a convenient location and is only minutes away, from the M5 motorway, Bristol airport and Bristol City Centre.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Conference facilities
Paid public parking on-site
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Telephone
Wardrobe / wardrobe
Flatscreen TV
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, Polish and 1 more
3370Reviews34Q+A100Room tips

Reviews
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grandsons7 wrote a review Today
Bristol, United Kingdom9 contributions21 helpful votes
Found the deluxe room very basic the bar and restaurant were outstanding but beware of the charge for parking we have just received a parking ticket even though we paid at reception to park our car because the reception staff did not take our registration number at the time.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kathrina S wrote a review 19 Jan
2 contributions
Had an overnight stay in January 2023. Was a last minute booking on telephone with hotel so expected to pay premium price. Thought £140 without breakfast was pricey for what you got. Room was clean and well set out but nothing special. I paid attention to the parking charges notice in the guests carpark which clearly stated that hotel guests could park for free upon registration at reception. Reception charged £5 per night and made no allowance for notice to the contrary in car park. I couldn't find details of room service menu in room. Called reception who said details could be found on TV. Unable to locate on TV so room service menu delivered to room. Menu stated in small print that 10% cover charge would be added. When bill came the charge was £4.50 for a £13.50 sandwich. I was told it was a tray charge with no explanation why only 10% cover charge on menu. These charges are small but irritating when they are incorrectly referenced in menu's and car park signs.
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sshah941333 wrote a review 3 Jan
1 contribution
There was a long queue for breakfast. I had informed the receptionist upon check in the day before I was vegan. Nothing was arranged me. No fruit was left on the platters and very little baked beans left. So limited options for me. Thankfully I had bought my own oat milk so had this in my coffee. I spent more time standing in the breakfast area than sitting down with my partner eating breakfast. This was me and my fiancés first ever get away and stay away. I sent feedback to the hotel the day after and it’s been a week and still no one has got back to me with an apology or refund. I paid £17 pp for breakfast. The pool area is not adults only. We used it when many kids were there. Why are children in the jacuzzi area? Why is there no one managing this. No one informed us that Lane swimming had to be booked before hand.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gabriele L wrote a review 2 Jan
6 contributions8 helpful votes
I had my work Christmas party in here. Fabulous event. I t was organised very well. Good entertainment especially DJ. The 3 course dinner was lovely, especially the dessert. The timing could have been better waiting for the starter to arrive but rather than that it was splendid. The room was big enough and had a fabulous views, bed was very comfy. Hotel has brilliant facilities overall, they gave everything you might need for a comfortable stay. Highly recommended!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DirtyStinker wrote a review 1 Jan
Weston super Mare, United Kingdom36 contributions23 helpful votes
Paris and the team were absolutely amazing on our wedding day, as well as the evening before when we arrived to set up. They were attentive, consistent, friendly and made the day go without a glitch. They are an asset to Cadbury! We had the best wedding day and cannot thank them enough for making it so special
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Graham W wrote a review 1 Jan
Bristol, United Kingdom328 contributions152 helpful votes
Second visit on New Years Eve to this lovely location, the Christmas decorations and decor is outstanding. Very well laid out tables and helpful Staff. The food was again excellent in quality and content. The live band Freeze were unbelievable in musical range and the ability to get the people dancing and singing. However. The Disc Jockey (?) was utterly hopeless. Something was amiss in the sound system and a muffled noise of lots of slow obscure music led up to midnight countdown. Well after midnight a weird version of Auld lang syne was then played which everyone ignored and sang the traditional one. This guy was definitely ‘off message’ or in the wrong job. Thank the Lord the live band returned and festivities commenced. An enjoyable evening with great food, hard working Staff and generally good value, pity about the DJ.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mjholt2000 wrote a review Dec 2022
Swansea, United Kingdom7 contributions2 helpful votes
Very unhappy about the parking charge notice I received. I stayed for three nights and paid for parking so was very surprised to receive £100 PCN the following week. I even checked with the check-in receptionist that I had done it correctly. Contacted the hotel who told me to e-mail them.... no response. I phoned again and was told I'd have to sort it out myself. Not a good way to treat a regular customer who has just spent over £500 at the hotel. Aside from the parking issue, the hotel is OK but it's pretty unlikely I'll be staying again.
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Date of stay: December 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matilda Sales, Revenue Management at DoubleTree by Hilton Cadbury House
Responded 20 Dec 2022
Hi there, Thank you so much for your feedback. We are sorry to hear that you have had some problems with our external car parking company. We would love to help you sort this. Please can you email your fine along with any further information to info@cadburyhous.com for the attention of Matilda, and I will investigate this for you personally. Thank you so much in advance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DentalCareNailsea wrote a review Dec 2022
1 contribution
Our Xmas party last Friday 9th was the best one we have ever had, and we’ve had a few over many years at the practice. Your always a bit wary when it’s the first time you’ve booked a venue for such an important night for the team. But my goodness did we have a great time. The hotel was beautiful, and the party room lay out was perfect. Our food was hot and delicious with brilliant waiting staff that ran around seamlessly making sure every table had all their food at the same time. Hats off to the DJ that got everyone singing and dancing before we’d even finished our meal and the band were fantastic. Some of us stayed over night and enjoyed a lovely breakfast in the morning. Thanks to all the staff for a memorable evening.
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Date of stay: December 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matilda Sales, Revenue Management at DoubleTree by Hilton Cadbury House
Responded 16 Dec 2022
Hi there, Thank you so much for your wonderful review! I have passed this on to Natasha and the rest of our staff who worked the night to congratulate them on their hard work. They love receiving feedback and are very happy to hear your kind words. We are really looking forward to your return to Cadbury House in the near future! We hope you all have a fabulous Christmas & New Year From all Cadbury House Team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane B wrote a review Dec 2022
Sherborne, United Kingdom26 contributions9 helpful votes
We didn't stay in the hotel, some of our party did so no review on that. Bar prices were exorbitant, 2 bottles of peroni and a whisky and ginger beer, because they had no ginger ale, was £19.50. We were there for a Christmas dinner cost was in excess of 30 per head. Starter I had salmon mouse which was ok, but some people had 2 pieces of commercial toast and some had none. Mains I had mushroom Wellington which beared no resemblance. I would say mushroom and carrot pie, which was awful. Vegetable were sparce and mediocre. Desert was christmas pud and a drizzle of custard. The pud was a poor quality microwaved effort which I didn't finish. In all the meal was poor. The music was too loud so you couldn't talk during the meal. The band after was good though. For a posh hotel they truly let themselves down.
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Date of stay: December 2022
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matilda Sales, Revenue Management at DoubleTree by Hilton Cadbury House
Responded 6 Dec 2022
Hi there, Thank you so much for your feedback, it is appreciated as we are always looking on ways to improve our service. Apologies to hear you felt your meal was a poor reflection of the hotel's high standard. If you want to discuss this in further, please do email christmas@cadburyohouse.com and let us know who it was you told on the night regarding your food, and we will investigate this matter further for you. Thank you in advance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nathan h wrote a review Nov 2022
Leigh-on Sea, United Kingdom9 contributions1 helpful vote
stayed in the same room I had stayed in a number of years before & the bathroom sink was still cracked, the food at the bar (Fish & Chips) was too expensive @ £19;50 & was not great quality. i have had better @ a seafront chippy
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Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2022
Value
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Location
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matilda Sales, Revenue Management at DoubleTree by Hilton Cadbury House
Responded 14 Nov 2022
Hi there, Thank you for your review. It is appreciated as we can address areas of improvement which we are always looking to do to maintain a high standard for our customers. Apologies to hear you felt the fish and chips were not up to standard, I can assure you we do follow the Marco Pierre White spec for our bar and lounge. If you are able to email us directly with further detail regarding the time of stay etc, we can look at investigating this with our chef. Please email info@cadburyhouse.com. Thank you in advance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$108 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton bristol south - cadbury house hotel congresbury, cadbury hotel health
LOCATION
United KingdomEnglandSomersetCongresbury
NUMBER OF ROOMS
132
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DOUBLETREE BY HILTON CADBURY HOUSE - UPDATED 2023 Hotel Reviews & Price Comparison (Congresbury, England) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Cadbury House
Which popular attractions are close to DoubleTree by Hilton Cadbury House?
Nearby attractions include North Somerset Bird of Prey Centre (0.5 km), Cadbury Garden Centre (0.7 km), and St. Mary the Virgin (0.9 km).
What are some of the property amenities at DoubleTree by Hilton Cadbury House?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Cadbury House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Cadbury House?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to DoubleTree by Hilton Cadbury House?
Conveniently located restaurants include Heather's coffee shop, The Star - Pub & Carvery, and The Butchers Arms.
Are there opportunities to exercise at DoubleTree by Hilton Cadbury House?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Cadbury House?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Cadbury House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to DoubleTree by Hilton Cadbury House?
Many travellers enjoy visiting Clevedon Pier and Heritage Centre (7.7 km), Clevedon Court (6.6 km), and Clevedon Clock Tower (6.8 km).
Does DoubleTree by Hilton Cadbury House have any great views?
Yes, guests often enjoy the park view available here.
Is DoubleTree by Hilton Cadbury House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.