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DoubleTree by Hilton Bristol South - Cadbury House

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Cadbury House Frost Hill, Congresbury BS49 5AD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (922)
Room & Suite (247)
Dining (62)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Bristol South - Cadbury House
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to DoubleTree by Hilton – Cadbury House, the South West’s newest four Star 132 Bedroom contemporary boutique Hotel & Spa. Cadbury House is a stunning venue set within rolling English countryside, making it the ideal backdrop for your Wedding, Private Party, Business Event, Spa Break or Dining Experience. Cadbury House is in a convenient location and is only minutes away, from the M5 motorway, Bristol airport and Bristol City Centre.
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Room & Suite (247)247
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Electric vehicle charging station
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount
3140Reviews30Q+A100Room tips
Traveller rating
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Popular mentions
Lucy wrote a review Apr 2021
1 contribution
Has anyone Elsa having the same problem as us they are saying we can’t have the loft suite on the night of our wedding because it is booked out to someone Elsa and said they can offer us a different suit but not nice like the one we were given in our contract surely we take priority for that room as we are the ones that had spent 5 to 6 grand on our wedding and they can offer the other room to the people that don’t have a wedding and that are just staying the night.
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Date of stay: April 2021Trip type: Travelled on business
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded 8 Apr 2021
Many thanks for your review Lucy, we understand our Sales Manager has been speaking with you regarding this. We are currently awaiting your response from our last correspondence.
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unhas wrote a review Sep 2020
Dorking, United Kingdom25 contributions32 helpful votes
Hotel's Favourite
Visited for a two night stay to celebrate an 80th birthday.Made a booking online, and after reading some of the negative reviews on TA wondered what the stay would be like. No worries whatsoever.The hotel is very nice,the staff could not be more friendly and helpful.The room was VERY clean..My only negative re the room would be the absence of a minibar. We had breakfast 2 days in the restaurant and the set up is great,no buffet but service from central counter.Food excellent. The birthday dinner was in the Marco Pierre White steak house you could not fault the food or service. Should we need to stay in that area again we would not hesitate to book this Doubletree again.
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Date of stay: August 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded 7 Sep 2020
Hi, thank you for your recent review and coming to stay with us even though reading some past reviews. We are glad you got to come and see for yourself that Cadbury House is a great venue. Hope you come again soon!
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Matthew King wrote a review Mar 2021
1 contribution
Be careful booking a wedding here, there not sticking to the original contract and making up policy’s to suit them. So if you sign a contract in there eyes bare in mind it’s binding to you but not to them. I would advice go somewhere else and if you have booked a wedding here and having the same treatment as us and their backing you into a corner. Don’t let them get away with it keep going. look at guidelines set by the CMA (Competition and Markets Authority) there guild lines will help if they have breached your contract just remember just because it states in the contract it’s non refundable does mean that’s fair trading so if they can’t deliver a service the non-refundable is void under breach of contract. hope this helps
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Date of stay: March 2021
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded 22 Mar 2021
Hello, I am sorry to be reading your review and sorry that you feel that Cadbury House are not sticking to the original contract. Cadbury House are offering full flexibility to all our couples who are being affected by Covid-19. I believe our General Manager is in touch with you outlining many options available to yourselves.
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Calvin E wrote a review Feb 2021
1 contribution
Any chance you guys could answer your phones? We are getting married in seven weeks today and you have left us in the dark??? Why? We understand that it must be chaotic there, but we have paid you in full. Disgusting
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded 22 Mar 2021
Good Afternoon, many thanks for your review, we are sorry for any delays, the team are taking a few days to respond to queries. We understand that the team are in touch and your wedding has now been moved.
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l_dalby wrote a review Dec 2020
Croydon, United Kingdom398 contributions116 helpful votes
Stayed here for one night whilst on the way to visit some relatives. Our room, although a little tired around the edges was fine, the breakfast was good (ignoring the people who really don't get social distancing or the requirements around face masks) and the grounds were lovely, we enjoyed stalking some form of game bird down by the pond! We got a good rate due to the reduced demand, and at that price I'd stay again, but anything over £100 I'd think again.
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Date of stay: August 2020
Value
Rooms
Service
1 Helpful vote
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded 27 Dec 2020
Many thanks for your recent review. We are continually working hard to always improve our property and any additional feedback on tired would be welcomed. With regards to facemask and social distancing, I can only assume you are not referring to staff as we have all been trained and its compulsory to adhere to these rules. We hope to see you again soon!
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PRICE RANGE
US$109 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton bristol south - cadbury house hotel congresbury, cadbury hotel health
LOCATION
United KingdomEnglandSomersetCongresbury
NUMBER OF ROOMS
132
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Frequently Asked Questions about DoubleTree by Hilton Bristol South - Cadbury House
Which popular attractions are close to DoubleTree by Hilton Bristol South - Cadbury House?
Nearby attractions include North Somerset Bird of Prey Centre (0.5 km), Cadbury Garden Centre (0.7 km), and St. Mary the Virgin (0.9 km).
What are some of the property amenities at DoubleTree by Hilton Bristol South - Cadbury House?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Bristol South - Cadbury House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Bristol South - Cadbury House?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Bristol South - Cadbury House?
Conveniently located restaurants include Heather's coffee shop, The Star - Pub & Carvery, and That Coffee Place.
Are there opportunities to exercise at DoubleTree by Hilton Bristol South - Cadbury House?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Bristol South - Cadbury House?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Bristol South - Cadbury House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to DoubleTree by Hilton Bristol South - Cadbury House?
Many travellers enjoy visiting Clevedon Pier and Heritage Centre (7.7 km), Clevedon Court (6.6 km), and Clevedon Clock Tower (6.8 km).
Does DoubleTree by Hilton Bristol South - Cadbury House have any great views?
Yes, guests often enjoy the park view available here.
Is DoubleTree by Hilton Bristol South - Cadbury House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.