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Gaya Island Resort

1,287 reviews
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Traveller (1721)
Room & Suite (384)
Pool & Beach (377)
Overview
  • Excellent56%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“feast village”(114 reviews)
“fisherman's cove”(107 reviews)
“nature walk”(75 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Gaya Island Resort
Offers & Announcements: Idyllic Retreat
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,287)Write a Review
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91 - 95 of 1,102 reviews
Reviewed 17 September 2017 via mobile

We booked 5 nights at the end of our Borneo holiday hoping to have a great relaxing end to the trip. In part GIR did live up to expectation, and in part it failed. Check in - not sure why people are complaining about the...More

2  Thank TomJackUK
Response from Dennis_Gordienko, General Manager at Gaya Island ResortResponded 25 September 2017

Dear TomJackUK, Thank you for sharing your experience with Tripadvisor community. The voices of our guests are valuable to us and serve as a tool for improvement to enhance our guest experiences. Allow me to apologize for the shortfalls in service and product during your...More

Reviewed 17 September 2017 via mobile

A hotel with the potential to be absolute paradise that's unfortunately falling sort. We really do want to see the hotel do well as they could have people walking away saying it's the best hotel they have ever stayed in. At the minute that is...More

1  Thank Ashley N
Response from Dennis_Gordienko, General Manager at Gaya Island ResortResponded 25 September 2017

Dear Ashley N, Thank you for taking the time to share your recent experience at Gaya Island Resort with the TripAdvisor community. Please accept my sincere apologies for the shortfalls in service experienced especially at our Pool Bar and during breakfast. I have personally shared...More

Reviewed 17 September 2017 via mobile

The staff are absolutely fantastic here from the ladies at check in at the Ferry terminal to the fantastic nature guides and the polite housekeeping. The faults that have been reported on here could not be found by us anyway. The room was immaculate, the...More

Thank Lee M
Response from Dennis_Gordienko, General Manager at Gaya Island ResortResponded 25 September 2017

Dear Lee M, We are pleased to hear that you found our resort to be a "Perfect end to our honeymoon" and you had a relaxing as well as real Borneo experience. Thank you for sharing your feedback with the TripAdvisor community. The Borneo is...More

Reviewed 14 September 2017 via mobile

Gaya Island is the place to go to on a honeymoon (me being no exception). So here are the highs and some of the 'areas for improvement. Good bits: The staff are brilliant. Everyone is polite, helpful from the people who The the road to...More

2  Thank Pip0902
Response from Dennis_Gordienko, General Manager at Gaya Island ResortResponded 25 September 2017

Dear Pip0902, Thank very much for choosing Gaya Island Resort for your honeymoon destination and for taking the time to share your experience with the online community. We are delighted to read that you found our location to be stunning with great staff. The Borneo...More

Reviewed 14 September 2017

We stayed five nights for R&R and snorkelling after a fairly intense two week tour of Malaysian Borneo. This is a lovely resort with excellent accommodation, decent food and good facilities. The beach is good, and the house reef (to the right as you look...More

1  Thank Peter B
Response from Dennis_Gordienko, General Manager at Gaya Island ResortResponded 25 September 2017

Dear Peter B, Thank you for taking the time to sharing your experience with the Tripadvisor community. We are delighted to hear that you found us to be lovely resort with excelent accomodation, decent foods and good facilities as well as firendly staff. We take...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$207 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$207 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1721)
Room & Suite (384)
Pool & Beach (377)
Dining (197)
Amenities (113)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
Ask a question
kagesy
10 February 2018|
Answer
Response from WayneLeeGM | Property representative |
Greetings from all of us at Gaya Island Resort. Thank you for your inquiry. We can make the arrangements as requested. May I request that you email the resort or the YTL Travel Centre with your contact details so that we... More
1
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Charleygirl76
5 February 2018|
AnswerShow all 4 answers
Response from Regina G | Reviewed this property |
You can bring your own, the guys were very flexible with the hire, the kayaks were not expensive and they were happy to give extra time Bring the coral proof shoes too
1
Vote
monkeyoxrat
7 January 2018|
AnswerShow all 3 answers
Response from Figures62 | Reviewed this property |
Diving…Diving is provided by Borneo Dream and although it can be booked at the resort it is better to contact them directly in advance to book a place as the boat took about ten divers only. There is no dive shop on the... More
1
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12345627
Room Tips
"enjoy the whole resort and relax yourself"
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"Canopy Villa was the room we had which was nice and close to the main facilities"
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"Ask to see room first, i.e. sea view can be a tree view :)"
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"Upper floor on any treetop villa is amazing"
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