We stayed here twice in the last week. We had a resort booked somewhere else, flights were changed and we needed a place to stay on the front and back of our trip. I booked it first because I had enough points to stay for free on my Hilton Honors. The room was beautiful, the staff was friendly, helpful, respectful and we couldn't have asked for a better experience. It was so nice that, when we needed to stay on the back end of our trip, I didn't even look anywhere else. The price in the US would likely have been $25 or $30 more in most cities. The in-room coffee pots are junk, like most hotels. Room service was fast and easy. The front desk will exchange currency, at a price...it's cheaper to use an ATM or go to a bank for exchange. The rooms were large, beds comfortable, water was hot and plenty of pressure in the shower, TV stations were mostly in Spanish but there are a few in English. They check your temperature before you are permitted to check in with a wall-mounted, laser beam type thermometer. The restaurant is overpriced but the food was superb. A similar meal down the street would be 30% less, but I can't complain because it was hot and had great taste. The hot tub (due to Covid) is by appointment only for 40-minute intervals and you have to reserve with the front desk. There is a telephone poolside. The staff had great recommendations for groceries or local attractions, in the neighborhood as well as in the city. The parking lot is gated. The attendant has a remote that opens/closes the gate, no problems there. There is an onsite gift shop that I didn't visit. They will assist with a COVID-19 screen, in-room if you need this to return to the USA, we were traveling elsewhere so we didn't take advantage of this. Within walking distance, about a block away, there is a small grocery store, different cuisine eateries, pharmacy, etc. It's a short drive to Alamo/National/Enterprise car rental lot. Without a doubt, next time I need a room near SJO, I'll be back!…
The staff never hesitated to help answer questions and offer suggestions to make our stay welcoming. The hotel is located was approximately 10-25 mins. depending on traffic. There are restaurants and a grocery located within walking distance. The tour concierge was super helpful when we needed to book a last minute tour. Front desk staff always helpful and friendly and always had warm cookies available. This hotel is great for families.
We booked an executive room with balcony breakfast including. To our surprise a continental was offered 😡 A big shame as we have to pay an additional 10 $ to get two fried eggs. Additional to this we had to pay extra for an espresso Coffee. WTF is this the new way by Hilton to rip of customers????? SHAME ON YOU!!!!
Excellent choice for a hotel near the airport that doesn’t make you feel like you’re at an airport hotel. The room interiors are a little dated but it is very clean and comfortable. Nice pool area and restaurant! Rooms with a balcony over the pool are nice! If you have executive club access it is a plus and you can enjoy a nice lounge area for breakfast and happy hour.
I had a few days off and decided to stay at the Doubletree Cariari by Hilton. I'm a big fan of their 2x1 breakfasts, and usually visit once a month, plus the Christmas and new years dinners they organize yearly. As a woman visiting on my own and in light of recent events in Costa Rica with a few hotels, I felt incredibly safe here. I saw familiar faces in the staff which made me feel even more comfortable. The hotel might be a bit old and classic, but to be honest, the service is always so good, and they're so kind every time that I can really let go the architecture and infrastructure. Mr. Salvador, Edwin, Don Orlando, Esteban and Ramón are amazing,and I'm very happy to see them still working considering how rough covid has hit our tourism! Please keep them forever! 💯 Food was amazing as always, although I would definitely recommend to forgo the tomato sauce in the quesadilla. Natural is better. Due to covid the hotel didn't have its usual buffet breakfast, but a la carte menu was very good too! All in all, I feel very comfortable and happy with the few days I stayed, and would definitely recommend it if you are going with family or solo, and just want to get some rest. The gym is also open, so don't be like me. Take your running shoes and get some exercise! Suggestions: after covid it would be nice to have a mini fridge. I personally like to go out and buy snacks and stuff, and sometimes I need the fridge. Right now it would be too expensive for the business, but eventually that'd be nice ☺️ I hope locals and foreigners visit again soon, take all the precautions necessary (which the hotel is doing!) and enjoy their stay the same way I did.…
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