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Blvd. De las Federaciones 4023 Km 1260, Barrio de Chichima Acapetahua, Comitan 30039 Mexico
Lowest prices for your stay
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US$54
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Free cancellation until 27/08/22
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US$46
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Free cancellation until 27/08/22
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About

#2 of 30 hotels in Comitan
Location
Cleanliness
Service
Value
3.5-star hotel with free breakfast and free area shuttle Popular property highlights Free breakfast Free parking Free WiFi Business center Laundry facilities Location Situated in Comitan de Dominguez, this hotel is within 9 mi (15 km) of Comitan Archaeological Museum, Tenam Puente Maya Ruins, and The Eye of Water. Chiflón Waterfalls and Lagunas de Montebello National Park are also within 25 mi (40 km). Hotel Features This hotel features a fitness center, a 24-hour business center, and concierge services. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Room Amenities All 105 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Free bottled water, showers, and desks are among the other amenities that guests will find.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Concierge
Wifi
Banquet room
Meeting rooms
Non-smoking hotel
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Room features
Air conditioning
Kitchenette
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
32Reviews0Q+A0Room tips

Reviews
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Rubi A wrote a review Feb 2022
4 contributions
If you have a dog this is not the right place for you, they literally closed the doors for me when I went to take my dog ​​to urinate. they have a security guard who is literally next to you making sure you have your mask on 24 hours a day, I imagine that the partners of this hotel do not respect Mexican laws since they force you to use it all the time even when you are eating I felt as if I were in jail or in China I am sure that the owners must be Democrats or because I have never had an experience like this in the chain of city express USA! If you are American, do not expect the same service as in the United States. This is not a hotel. It looks like a jail. By the way, someone like me with PTSD is not the right place. Also, the check-in does not respect the schedule and they called me before my check out time
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cityexpress Comitan Gerencia, Director General at City Express Comitan
Responded 3 Feb 2022
Apreciable Srta. Rubí, nos apena las complicaciones generadas durante su estancia, estamos verificando lo sucedido para detectar las áreas de oportunidad a trabajar y garantizar a nuestros huéspedes una estancia confortable, le aseguramos que trabajaremos de inmediato en mejorar todos los aspectos mencionados en sus comentarios para evitar se repita esta situación, agradecemos sus comentarios.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beverly of MilesandCoffee in Mexico wrote a review Apr 2021
Comitan, Mexico158 contributions26 helpful votes
I stayed 2 nights and was very impressed by the staff and their commitment to safety protocols. Everyone wore masks and there are sanitation stations in common areas. My room was "disinfected and sanitized" as evidenced by the clean smell of my pillows and towels. I was pleased to note the air conditioner controls on the wall, eventhough I didn't need it. The room is supplies with a flat screen tv, iron, and hairdryer but no coffee pot. During my stay the hotel was not at full capacity. I believe only two other rooms were occupied on my floor. The front desk staff is polite and responsive. They speak some English. My room attendant was efficient yet thorough. And the kitchen staff prepared your food quickly. Everyone I came in contact with was eager to please. The complimentary Breakfast includes a variety of cereals---wrapped in bowls, yogurt, fruit cups, and a hot plate upon request. The plate is basic: chilaquilles with eggs. The coffee machine dispenses hot coffee, espresso, or hot water for tea. It's available all day for your convenience so I enjoyed a hot cup of tea every evening. The local mall and cinema are a quick walk across the parking lot. I recommend a visit to enjoy the cafe or shop. There's something for everyone. I enjoyed my stay at Hoteles City Express. I'm looking forward to returning.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Cityexpress Comitan Ventas Gerencia, Administración de ingresos at City Express Comitan
Responded 1 Feb 2022
Dear Guest, We appreciate your comments, we hope you come back soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard T wrote a review Apr 2020
Los Angeles, California24 contributions10 helpful votes
I know the hotel is brand new, and they did a great job with it. Sadly, I was the only person in the whole hotel as I was travelling at the start of the covid-19 pandemic. My heart goes out to all the employees and owner of the hotel due to a severe loss of income and jobs. But i WILL come back, i WILL stay here again. The gentleman who checked us in stayed overnight to make sure we were looked after and even ensured we had breakfast. The rooms are clean, spacious, modern, comfortable with nice bathroom and shower. Great choice with the type of blackout curtains too!
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Date of stay: April 2020
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Cityexpress Comitan Ventas Gerencia, Administración de ingresos at City Express Comitan
Responded 1 Feb 2022
Dear Guest, We appreciate your comments, we hope you come back soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rossy G wrote a review Dec 2018
Monterrey, Mexico20 contributions2 helpful votes
This is a nice and clean hotel. Staff is super gentle and breakfast is included which makes this hotel more than worth it. Near a Walmart.. an Oxxo and cinema. Breakfast is a buffet that includes: scrambeled eggs.. beans... chilaquiles.. fruit .. cereal.. yogurth among other stuff. Its an average breakfast: good as does the job but its not the kind of breakfast u will crave or miss in your life. Cons? Too noisy.. u can hear footsteps from the ppl on other floors and their voices. Also my room was close to the elevator so the elevator bell was listened all night. Couldnt sleep straight as I was wakened up several times due to this noises.. but if you are a heavy sleeper kind... this is highly recommended
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fearless786405, jefe de servicio y venta directa at City Express Comitan
Responded 8 Jan 2019
Estimado MoOn Le agradezco el tiempo que se tomo en darnos sus comentarios, nos apena que no cumpliéramos su experiencia de viaje, trabajaremos con nuestras áreas de oportunidad para que esto no se repita, no dude en contactarme para que lo atienda personalmente Saludos Jackeline Yaneth Reyes Merida
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David Villagomez wrote a review May 2018
Chacchoben, Mexico35 contributions14 helpful votes
Very frustrated to all the 17 persons of our group going to the hotel,by the area of Chilon the road was blocked by some local people. Was imposible to pass no celular service no wifi once we could call to the hotel Not a partial refound so Not a Good friendly . hotel.
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Date of stay: May 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fearless786405, Jefe de servicio y venta directa at City Express Comitan
Responded 11 Oct 2018
Estimada huésped David V Le agradezco el tiempo que se tomo en darnos sus comentarios, nos apena que no cumpliéramos su experiencia de viaje, trabajaremos con nuestras áreas de oportunidad para que esto no se repita, no dude en contactarme para que lo atienda personalmente Saludos Jackeline Yaneth Reyes Merida
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$41 - US$54 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoChiapasComitan
NUMBER OF ROOMS
105
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Frequently Asked Questions about City Express Comitan
Which popular attractions are close to City Express Comitan?
Nearby attractions include Pueblo Magico - Kiosko, Zocalo y Calles Del Centro de la Ciudad (4.7 km), Parque Central de Comitán (4.7 km), and Museo Arqueológico de Comitán (4.6 km).
What are some of the property amenities at City Express Comitan?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at City Express Comitan?
Guests can enjoy free breakfast during their stay.
Is parking available at City Express Comitan?
Yes, free parking is available to guests.
What are some restaurants close to City Express Comitan?
Conveniently located restaurants include Ta Bonitio, Sabores de Comitán, and Casa nevarez.
Are there opportunities to exercise at City Express Comitan?
Yes, guests have access to a fitness centre during their stay.
Does City Express Comitan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to City Express Comitan?
Many travellers enjoy visiting Zona Arqueológica de Junchavin (6.3 km).
Is City Express Comitan accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.