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Habitation Saint-Charles
Chemin de Grippiere, Petit-Bourg 97170 Guadeloupe
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Room & Suite (16)
Pool & Beach (8)
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Avg. €172 /night, 9/13 - 9/14
€211
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€182
per night
€153
per night
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4.0
#1 of 1 limited service property in Petit-BourgLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Opening end of 2021. Habitation Saint Charles is located in the center of Guadeloupe, in a lush green and strikingly bold environment, which makes it an excellent place to stay at and visit the island, from Grande-Terre to Basse-Terre. Nestled in lush vegetation along a small river bordering the sugarcane fields, equipped with a waterfall pool in a natural setting, our luxury Boutique-Hotel 4* Restaurant & Spa has been built with refined high-end materials and consists of 8 bungalows with jacuzzis, 9 hotel rooms, and 3 luxury villas with private pools. Whether you come on vacation or on business, our team of passionate professionals will be able to meet your needs in order to guarantee you an excellent and unforgettable stay with us. You will be charmed by the beauty of the site, the restful calm, the quality services, our new take on Creole Cuisine, and our cocktails as varied as they are generous. Imbued with a rich history, timeless elegance and discreet luxury, the Habitation Saint-Charles offers you Bungalows with spas, Villas with private swimming pools, and Caribbean-style Hotel Rooms for a gourmet escape in an exotic setting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Boating
Children's television networks
Secured parking
Wifi
Yoga classes
Hot bath
Outdoor pool
Private pool
Shallow end in pool
Fence around pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Hiking
Canoeing offsite
Tennis court offsite
Water park offsite
Board games / puzzles
Video game console
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Massage
Neck massage
Waxing services
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Flatscreen TV
Sofa bed
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, French, Spanish, Catalan and 1 more
Hotel links
Location
Chemin de Grippiere, Petit-Bourg 97170 Guadeloupe
Getting there
Le Raizet Airport
11.7 km•
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Car Hire
208 Restaurants
within 10 kilometers
87Reviews0Q+A2Room tips
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Traveller rating
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Detailed Reviews
Property's Favourite Review
We enjoyed 10 amazing days at this place. Having booked a bungalow, we had a small kitchen, our own personal terasse and small pool as well, which was perfect after a day of sightseeing.
The staff was very friendly and helpful.
We can only recommend this place!
Tip: you need to rent a car, in order to get around on the island - but the location of the hotel is ideal to reach all parts, being centrally located.
The staff was very friendly and helpful.
We can only recommend this place!
Tip: you need to rent a car, in order to get around on the island - but the location of the hotel is ideal to reach all parts, being centrally located.
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Date of stay: February 2023
Value
Rooms
Service
Room Tip: We had the bungalow - perfect, with a small kitchen, personal terasse and small pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clément Alloy, Service clients/Réception at Habitation Saint-Charles
Responded 12 Mar 2023
Dear Lizza, You recently stayed at the Habitation Saint Charles and I thank you for that. You have shared your experience with us, your opinion is precious to us. You have appreciated the comfort of our facilities, our quality of service and our welcome, your positive comments are a real reward for all the hotel staff. Indeed, although we are ideally located to visit Guadeloupe, it is preferable to rent a vehicle to fully enjoy the island. I look forward to welcoming you again and would like to express my sincere thanks. Sincerely yours, Clément - Accommodation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to spend 10 days under the sun and selected Guadeloupe as the destination. For once, we chose an hotel inland and not by the sea. The choice was a good one. The building where the restaurant and bar are, is beautiful. The food is good (see below for more comments) and the cocktails are tasty and not fail in alcohol (mainly rhum). Staff is very pleasant, efficient, dedicated and at your service. The owner is very dedicated to keep a satisfying customer base. The domain is vast and lush, the swimming pool is surprising. Our room was in the corner, large enough for the two of us and with separate toilets. If you are not tall, you (like my spouse) may have problems to go in bed as the bed is very high. House cleaning is great although coffee is not renewed after the first day. the hotel is brand new but TV is working on wi-fi, so do not expect many channels and great image. There are a few things that we believe should be improved if you have a long stay in the hotel (but most of travelers stay 1 or 2 nights) : The restaurant. First the restaurant is not open every evening, the menu is the same every day although very good. You have to take your car if you want to have diner outside and I do not recommend driving at night. And the bar is only open at night. This is something that has to be changed if stays get longer. Choose the bungalows as you may do your own kitchen. At the end we kept a very good memory of our stay
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Date of stay: February 2023
Value
Rooms
Service
Room Tip: Opt for the bungalows if you stay more than 3 nights
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was very clean, bed comfortable. It was sort of centrally located to run around the island. The property is much smaller than you would think from the pictures. It is in the middle of a residential area. You really don't have anywhere to walk around. We were only there 2 days, we had a rental car and were gone most of the time. The island is easy to drive, and you would want a rental car if staying here. So for just sleeping and showering worked for us.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virginie CIMPER, Service clients/Réception at Habitation Saint-Charles
Responded 19 Jan 2023
Hello Sheris860, Thank you for your visit and for your review. We are happy to have welcomed you and invite you to come back whenever you want. See you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked 3 rooms in this hotel through booking.com and paid in full at the time of booking. The website said reception was open until 10pm and we expected to arrive sometime between 7&8pm. A combination of a small delay to our flight, a long wait for our bags, and then picking up our hire car taking an age meant that we didn't arrive until around 9.30pm. Unfortunately there was nobody there, even though we had a reservation and so they should have known we were coming. There were two "emergency" numbers on the door - we tried them both repeatedly without anyone picking up (good job it wasn't a serious emergency!). We had been travelling for 20 hrs at this point and were exhausted. I had to call Booking.com, who refunded us and authorised for us to book alternative accommodation. If you are coming in on an evening flight, be aware that staff may all go home before you arrive and you may have nowhere to sleep! Also be aware that the accommodation is in the middle of nowhere.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virginie CIMPER, Service clients/Réception at Habitation Saint-Charles
Responded 24 Jan 2023
Hello, We are very sorry for this incident and once again offer you our apologies. There has clearly been a malfunction in our late arrival protocol for which we take responsibility. However, we hope to have the opportunity to welcome you next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our group had a wonderful time and experience in Guadeloupe and had a wonderful time staying at Habitation Saint Charles. We stayed for a week between 2 rooms, and 6-7 adults. We are seasoned travelers with no expectations of being catered to as Americans. We had dinner 5 nights at the hotel, and 2 at a local Pizza place called Ton Ton. Thursday-Saturday nights have what we called a "fancier" menu. As a group we tried mostly all items on the menu, and they were all fabulous. Cooked perfectly as requested, the sides were wonderful, and the waiters were excellent. Christophe and JonahEl took care of us at different times, and we felt very comfortable dining. Sunday-Wednesday has a more semi-formal menu, with a Burger that I thought was very good.
The rooms themselves were excellent. Beds were made each day, with an obvious tidying of the place. The air conditioners in each bedroom worked very well. The Hot Water is on solar power so it is a bit intermittent. Being the last of 4 to shower one night was brutal, but didn't impact the stay. The pool was lovely, and the local cat on the property was very friendly and petable! The variety of breakfast each morning was exquisite. Parking was Ample. The location in our opinion was perfect. It's a 30 minute drive to Boullainte where we spent a lot of time. It's about the same to Baie-Mahault where we took a boat tour, Le Gosier night market where we spent an evening, and about 50 minutes to Trois-Riveries where we departed and returned to on a day trip to Les Saintes.
Bertrand the owner offered suggestions and was very helpful. The front desk agent Mida was exceptional as well.
As Americans that spoke very very little French (we tried), we found it easy to communicate on the island. Not many spoke good english, not many understood our english, but we were able to accomplish all things. Spending a couple months on DuoLingo helped tremendously.
The rooms themselves were excellent. Beds were made each day, with an obvious tidying of the place. The air conditioners in each bedroom worked very well. The Hot Water is on solar power so it is a bit intermittent. Being the last of 4 to shower one night was brutal, but didn't impact the stay. The pool was lovely, and the local cat on the property was very friendly and petable! The variety of breakfast each morning was exquisite. Parking was Ample. The location in our opinion was perfect. It's a 30 minute drive to Boullainte where we spent a lot of time. It's about the same to Baie-Mahault where we took a boat tour, Le Gosier night market where we spent an evening, and about 50 minutes to Trois-Riveries where we departed and returned to on a day trip to Les Saintes.
Bertrand the owner offered suggestions and was very helpful. The front desk agent Mida was exceptional as well.
As Americans that spoke very very little French (we tried), we found it easy to communicate on the island. Not many spoke good english, not many understood our english, but we were able to accomplish all things. Spending a couple months on DuoLingo helped tremendously.
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Virginie CIMPER, Service clients/Réception at Habitation Saint-Charles
Responded 31 Jan 2023
Hello all, We appreciate your very detailed message which reflects your meticulousness and which has a positive impact. We are very happy that your stay lived up to your expectations. The Habitation pays very close attention to the well-being of our visitors, which is our reason of being. Thank you for having honored us with your beautiful presence and we hope to see you again very soon in Guadeloupe. Take care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
We stayed there for 6 days and 5 nights this January during our honeymoon and were very disappointed, especially by their certain lack of professionalism. This was the first hotel we visited during our stay.
The +: the spa and the 2 masseuses who are absolutely charming and attentive, the room is spacious (“la Marquise”), the bedding is comfortable and the public swimming pool is small but nice.
The -: shower faucet to be replaced: it's an absolutely non-functional gadget and we had cold water for 2 days!! There was also mold on the window and a dead fly remained there the entire stay despite the room being cleaned… The wifi: a disaster!! How is this possible in this type of establishment? You had to reconnect every 2 minutes. The private pool is poorly oriented in relation to the sun and the maintenance of the terrace leaves something to be desired. The staff: all students and amateurs, we had no explanation when we arrived apart from a very basic presentation of the room. Breakfast: much too simple and repetitive and therefore boring the last few days. They are in no hurry to release the deposit, you have to remind them by email (150€ per night anyway).
And finally the highlight: we had asked for a little attention for our honeymoon when we booked which we got: plastic petals on the bed with a design of towels, very pretty. However, big surprise upon receipt of our final invoice by e-mail: (which we had already paid when we left without consulting it because it was not offered to us and we trust): this decoration was billed to us 35 € + 5€ for a bottle of water consumed and supposed to be free (the one in the fridge when we arrived). After a complaint submitted by email and 1 long week of waiting, despite our strong insistence for a refund, here is the response: “We have just made an update with the owner, and we cannot issue a refund. However, we can welcome you and offer you an aperitif whenever you wish. » It's simply called theft and a big joke... Move on, there are much nicer hotels that are worth it in Guadeloupe.
The +: the spa and the 2 masseuses who are absolutely charming and attentive, the room is spacious (“la Marquise”), the bedding is comfortable and the public swimming pool is small but nice.
The -: shower faucet to be replaced: it's an absolutely non-functional gadget and we had cold water for 2 days!! There was also mold on the window and a dead fly remained there the entire stay despite the room being cleaned… The wifi: a disaster!! How is this possible in this type of establishment? You had to reconnect every 2 minutes. The private pool is poorly oriented in relation to the sun and the maintenance of the terrace leaves something to be desired. The staff: all students and amateurs, we had no explanation when we arrived apart from a very basic presentation of the room. Breakfast: much too simple and repetitive and therefore boring the last few days. They are in no hurry to release the deposit, you have to remind them by email (150€ per night anyway).
And finally the highlight: we had asked for a little attention for our honeymoon when we booked which we got: plastic petals on the bed with a design of towels, very pretty. However, big surprise upon receipt of our final invoice by e-mail: (which we had already paid when we left without consulting it because it was not offered to us and we trust): this decoration was billed to us 35 € + 5€ for a bottle of water consumed and supposed to be free (the one in the fridge when we arrived). After a complaint submitted by email and 1 long week of waiting, despite our strong insistence for a refund, here is the response: “We have just made an update with the owner, and we cannot issue a refund. However, we can welcome you and offer you an aperitif whenever you wish. » It's simply called theft and a big joke... Move on, there are much nicer hotels that are worth it in Guadeloupe.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Access to the restaurant refused despite an accepted reservation, unacceptable, there were 9 of us including 5 hungry children. The manager barely apologizes. Too bad we went to eat elsewhere and our family outing was partly ruined by this lack of professionalism.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Attention de ne pas vous retrouver dans la même situation ! Même avec une réservation acceptée !...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning,
I made a reservation on September 2, 2023 for 1:30 p.m.
The restaurant staff told us that we could come between 1 p.m. and 2 p.m. We arrived at 1:44 p.m. sharp, when we arrived we were refused access to the restaurant because the kitchens were going to close. We said we had a reservation but we couldn't eat there.
So I don't understand why they reserved a table for us if they were going to close the kitchens. They also lied to us by telling us that they had called us several times to tell us that we could not come. It's unpleasant because we wanted to show this magnificent place to family who are usually a place where we like to come.
I made a reservation on September 2, 2023 for 1:30 p.m.
The restaurant staff told us that we could come between 1 p.m. and 2 p.m. We arrived at 1:44 p.m. sharp, when we arrived we were refused access to the restaurant because the kitchens were going to close. We said we had a reservation but we couldn't eat there.
So I don't understand why they reserved a table for us if they were going to close the kitchens. They also lied to us by telling us that they had called us several times to tell us that we could not come. It's unpleasant because we wanted to show this magnificent place to family who are usually a place where we like to come.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We made reservations to eat between 1:30 p.m. and 2 p.m. When we arrived at 1:44 p.m., we had the unpleasant surprise of being refused entry! For such a welcome in a place like yours I find it a shame and disrespectful the way in which you treated a table of 9. Thank you Habitation St Charles for this bad experience, I who wanted to introduce the places to my family visiting me on Petit -Town.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Méfiance avec les réservations
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked for 9, with arrival between 1:30 p.m. and 2 p.m. on a Saturday, validated by reception.
Arrived on site at 1:44 p.m., refusal of access under the pretext that the kitchen was closing.
In addition to this, we are told that they tried to call us although we did not receive any calls.
Very bad surprise with the manager's smile all the same.
No respect for the customer
Arrived on site at 1:44 p.m., refusal of access under the pretext that the kitchen was closing.
In addition to this, we are told that they tried to call us although we did not receive any calls.
Very bad surprise with the manager's smile all the same.
No respect for the customer
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Cadre sympa, mais renseignez vous avant sir les horaires du contrat de travail du cuisinier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"We had the bungalow - perfect, with a small kitchen, personal terasse and small pool."Read full review
PRICE RANGE
€164 - €258 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanGuadeloupeBasse-Terre IslandPetit-Bourg
NUMBER OF ROOMS
40
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Habitation Saint-Charles
Which popular attractions are close to Habitation Saint-Charles?
Nearby attractions include Get Out Guadeloupe Escape Game (6.6 km), Jardin Botanique de Valombreuse (5.7 km), and Tictac Escape Game (6.4 km).
What are some of the property amenities at Habitation Saint-Charles?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Habitation Saint-Charles?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Habitation Saint-Charles?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Habitation Saint-Charles?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Habitation Saint-Charles?
Conveniently located restaurants include L Exotic Brefort Lamentin Guadeloupe, L'Ardoise Burger & Fish Bar, and La Cantina.
Are there opportunities to exercise at Habitation Saint-Charles?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does Habitation Saint-Charles have airport transportation?
Yes, Habitation Saint-Charles offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Habitation Saint-Charles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Habitation Saint-Charles offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Habitation Saint-Charles?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, and Catalan.