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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
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Lowest prices for your stay
Hotel direct offer!Book Direct for the Lowest Rates & Exclusive Benefits
US$929
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Free cancellation until 22/11/22
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TravelocityUS$929
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Prestigia.comUS$980
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Payments made by partners impact the order of prices displayed. Room types may vary.
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Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Stay-at-home policy for staff with symptoms
  • Individually wrapped toiletries
Updated 23/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cap Cana
Updated 23/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 10 hotels in Cap Cana
Location
Cleanliness
Service
Value
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Valet parking
Internet
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Snorkelling
Water park
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Outdoor fireplace
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Cable / satellite TV
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates & Exclusive Benefits
3524Reviews262Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Clelia wrote a review Yesterday
Montreal, Canada42 contributions76 helpful votes
We stayed in a Preferred Club Master one bedroom suite our family of 4 (children are 11 and 15). The resort is beautiful. Our room was fantastic with a beautiful ocean view. It’s clean and modern. Everyone is friendly and helpful. We could find chairs all around the resort pools and water park. The only place you wait it’s for the à la carte restaurant. The food was delicious. The only down side is the beach. There’s a lot of seaweed all around the Caribbean. I highly recommend it.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Mike R wrote a review Jul 2021
Bridgewater, New Jersey4 contributions11 helpful votes
Hotel's Favourite
Excellent stay! Highly recommend for families. Not one complaint. Tons of things to do and all staff were above and beyond helpful. Waterpark was the kids highlight as well as the sailboats. Entertainment was always exciting and fresh.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
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8 Helpful votes
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Response from Victoria Balbuena, Ventas at Hyatt Ziva Cap Cana
Responded 12 Jul 2021
Dear mikerF3225XV, We are delighted to know that you had a great vacation with your family. We are glad to read that your family enjoyed our Water Park. Thank you for your comments and looking forward to welcoming you once again! Kind regards, Victoria Balbuena Social Media Coordinator Hyatt Zilara & Ziva Cap Cana
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Lacey C wrote a review Yesterday
Lebanon, Tennessee2 contributions1 helpful vote
4th time to DR, first time at Hyatt Zilara. Absolutely the best! The 4th of July celebration was extraordinary, better than any celebration I’ve experienced stateside! Hyatt spared no expense-fireworks, music, all types of food, antique cars, games, transformers….it was legendary for all ages!
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Date of stay: July 2022Trip type: Travelled as a couple
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Response from Victoria Balbuena, Ventas at Hyatt Ziva Cap Cana
Responded yesterday
Dear LaceyC955, Your positive words made us happy, we really appreciate the time you took to write such a positive review! We are proud we made a memorable 4th of July for you and your family. Thank you for choosing us for your 4th trip to the Dominican Republic. We are delighted to read this comment and we are looking forward to welcoming you to our slice of paradise in Cap Cana with all your loved ones. With our hands in our hearts, Regards from Punta Cana! Madeline Serrano Social Media Coordinator Hyatt Ziva & Hyatt Zilara Cap Cana
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Barbara R wrote a review 4 Jul
New York City, New York20 contributions5 helpful votes
This was my 2nd trip to Hyatt Ziva Cap Cana. Check in was a breeze with the mobile app, and you get a digital key card. The staff goes above and beyond to provide a wonderful experience. Special thank you to our bell boy Walma, he was courteous, and speedy upon arrival and departure. At EL mercado: Juan Jose + Patricia, and lastly Daniel, our beach waiter!! Daniel made great suggestions, and keep the tasty drinks flowing!!
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Date of stay: June 2022
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pamelazerger2022 wrote a review 4 Jul
Overland Park, Kansas3 contributions
This is our third time at the Ziva Cap Cana. This time we came back for a vow renewal with friends and family. Paola did a great job with the organizing of the event. The setup and food was spectacular. Adrian was our butler and he was so quick to respond and coordinate anything that we needed. This is our families favorite vacation spot and we are already booked again for next summer. Even the concierge manager Pedro checked in with us several times. As always we had an amazing time and look forward to coming back soon.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Kevin S wrote a review 4 Jul
1 contribution
+1
This resort was amazing. Eduar, our butler, made sure we had everything we needed. Reese and Jesus made sure our dinner on the beach was incredible (seriously some of the best food ever). Brayan made sure we stayed active at the beach and pool with volleyball, beach soccer and water aerobics. Andreuoy and Jairon at the One Eyed Cat made the best drinks (they are real artists). We really enjoyed the resort and pool and will be coming back.
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Date of stay: July 2022Trip type: Travelled with family
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Sophia R wrote a review 4 Jul
1 contribution
The staff was extremely welcoming and made our first stay in Punta Cana even better as a large extended family. Pedro, Delfy, Jonathan, and Brayan were wonderful with running the teen club and on-beach activities for the families (beach olympic games during the day, shows and club activities at night). Danny was great with beachside service and drinks and very kind. The people working at the coffee bar were extremely helpful and made delicious drinks at every hour of the day! The people running the workout classes, especially beachside yoga and functional training, were a great part of the already amazing gym.
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Date of stay: June 2022
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LAfamily wrote a review 4 Jul
1 contribution
Our family trip to the Hyatt Ziva was exceptional. Overall, the resort is top notch and the service is impeccable. Recognizing several of the team members who made our vacation memorable: First and foremost, our personal concierge/butler Juan was fantastic. He greeted us on our first day and checked on us constantly throughout our vacation to ensure we had everything we needed. He went above and beyond to ensure we were constantly taken care of. From sending drinks to our room, to having photos added to our TV in recognition of our anniversary, to helping arrange personal activities for the kids, Juan was always on top of it. His friendly demeanor and genuine attitude made it always exciting to engage with him. Honorable mention to Eduar, one of the other butlers who we also befriended. You would think he’d been with Ziva for years, but in reality only started a few weeks ago. He’ll make so many future visitors vacations unforgettable. Both are a class act and we’d love to see them again in the future. Upon check-in, we met Hector the mixologist at the club lounge bar. Beyond friendly, Hector has a true passion for his craft. The resort has multiple bars, but we constantly went to see Hector because of the great drinks he put together. Phenomenal and skilled bartender! Pedro the activity director made the greatest impression on all the families. Kids would constantly run up to him and he’d engage every single one with a smile and hug. Pedro organized games, played with all the kids, led water aerobics and even facilitated the evening shows. He was out the last two days of our trip and his absence could really be felt throughout the resort. He is a true difference maker for families visiting the Ziva. From the quick serve, to the buffets, to the fine dining, the service at all the restaurants is incredible. Thank you to Juan and Angel at Chinola, Jose S. at Tempest, and Cindy at the coffee bar for taking great care of us. The curated entertainment offerings are also worth noting. The production quality of the rock show and the magic show were really great. The Ziva Cap Cana is excellent for families. Great service, top shelf liquor, gourmet food, a water park, and high quality entertainment and activities for all!
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Date of stay: June 2022
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Cyndie J wrote a review 4 Jul
Myrtle Beach, South Carolina2 contributions
Our nephew got married in another part of DR. The day after the ceremony, 10 of us piled in to a chartered bus and headed here to spend rest of the week. We were impressed from the minute we checked in. My husband and I upgraded to the club level which included the service of a butler to show us around, answer questions, and help us with anything extra we needed to book (spa, transportation, etc.). Ours was Anderson, and he was amazing. He was very responsive via WhatsApp and also made a point to find us during the day to make sure our stay was going well. The pool experience during the day was so fun. Each featured a swim up bar. There were also servers bringing drinks. My husband and I opted to spend our time at the adults only section but the family pools appeared just as nice. It was great to be able to go back and forth. There are many offerings for dining and we enjoyed all of them. I am normally not a buffet person (I was a germaphobe before it was cool) but the Mercado had employees serving and plexiglass protecting the food. There are also several sit down options. The Italian was my fave. One of my favorite things was that the size of this resort makes everything feel open and relaxing. Even though the resort was full, we didn't feel piled on top on one another. Another thing I want to say is that our group consisted of young adults, middle aged folks, and seniors. There were activity options for all, we all had fun experiences and had a great time.
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Date of stay: June 2022
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Clar wrote a review 4 Jul
1 contribution
Excellent service, food, drinks and entertainment. Special recognition to the bellman Lester, photographer Daniel, Jesus who made me a tasty seafood cocktail at the pool and the best bartenders Freddy and Enzo. Great memories!!! It would be great to have merengue and bachata to enhance the experience. Thanks to all the extraordinary employees ⭐️⭐️⭐️⭐️⭐️
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Date of stay: July 2022Trip type: Travelled with family
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PRICE RANGE
US$518 - US$832 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
375
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Frequently Asked Questions about Hyatt Ziva Cap Cana
Which popular attractions are close to Hyatt Ziva Cap Cana?
Nearby attractions include Juanillo Beach (0.5 km) and Beers of the World (1.1 km).
What are some of the property amenities at Hyatt Ziva Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cap Cana?
Conveniently located restaurants include Blue Marlin, The Steakhouse, and Sanctuary Town Cap Cana.
Are there opportunities to exercise at Hyatt Ziva Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cap Cana have an airport shuttle?
Yes, Hyatt Ziva Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Cap Cana have airport transportation?
Yes, Hyatt Ziva Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.