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Boulevard Zona Hotelera, Cap Cana, Punta Cana 23002 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$442
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Free cancellation until 08/06/22
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Traveller (12563)
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Panoramas (21)
Videos (3)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 10 hotels in Cap Cana
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
8405Reviews1728Q+A100Room tips
Traveller rating
  • 6,462
  • 1,226
  • 422
  • 167
  • 132
Time of year
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Popular mentions
TLHeer wrote a review Today
13 contributions8 helpful votes
We had an amazing time at Sanctuary. Our wait staff were always friendly and attentive, especially Ginette! Happy Boy was so helpful on the beach and at the pool, arranging towels perfectly. Narciso Green was our butler. He was attentive, remembered what we liked to drink, scheduled our dinners expertly and arranged spa days and excursions that were unforgettable. Wonderful resort all around - clean, great pools, beautiful beach and good food and drinks. We will be back!
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Date of stay: January 2022Trip type: Travelled with friends
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catmom49 wrote a review Feb 2020
North Royalton, Ohio5 contributions10 helpful votes
Hotel's Favourite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Date of stay: February 2020Trip type: Travelled as a couple
10 Helpful votes
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Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded 10 Feb 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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Simona P wrote a review Today
3 contributions
We had a fabulous time at this hotel . Everybody very friendly and professional .the food , the room , the hotel and facility very beautiful and secure . The entire personal very organized , very caring and professional . Special thanks to our butler Staling who went out of his way to accommodate us . Simona si Marin ❤️
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Date of stay: January 2022Trip type: Travelled as a couple
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emmRpee wrote a review Today
1 contribution
We enjoyed our time at Secreta Royal Beach so much. The hotel was lovely and well kept. The staff was amazing. So very friendly and attentive. Tokyo at the pool was one of our most favorite people. He was knowledgeable about the Dominican and also very attentive. What a guy!
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Date of stay: January 2022Trip type: Travelled as a couple
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Worldtraveller wrote a review Yesterday
Brooklyn, New York6 contributions
We have stayed in many resorts worldwide and in Caribbean we lived in Jamaica as well. The staff service far exceeded even the out of the world Bali or Thai resorts! Why? They were sincere and not servile and helpful and generous. We were given a slight upgrade to a higher floor for better views and it was wonderful. Sunrise and evening breezes. The food was also spectacular with Spanish influence. The buffets were beautifully presented though Asian buffets decorate astonishingly. We had fab meals at the various separate restaurants and appreciated not having to go to the dining halls. The COVID protocols were impressive and all staff wore masks at all times. There was a COVID testing site on grounds so we were able to fulfill exit requirements easily. We did not expect to have free liquor in our package. Daily interesting Caribbean influenced cocktails appeared deckside! In addition, the landscaping was impressive and meticulously maintained. We have had tropical gardens in several countries so we appreciated the care and design of Sanctuary. I did water aerobics daily and probably the best ever. My friends also said the gym was very well equipped. WHAT needs improvement? The beach was ridiculously small tho very well maintained. Luckily there are ample pools of different configurations ,etc. More night entertainment and possibly nightly kaoroke? Board games, cards, dominos, etc could be set out in the evenings. The concierge seems to rely on telling guests to go to the QR square rather than answering questions. Lastly, to repeat, the staff were superb!! Sanctuary is well worth the price.
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Staying in highrise (6 floors) for spectacular views and sunrise and is the cheapest!
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PRICE RANGE
US$300 - US$550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana By AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
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Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.7 km) and Beers of the World (0.01 km).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, The Steakhouse, and Sanctuary Town Cap Cana.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sanctuary Cap Cana have airport transportation?
Yes, Sanctuary Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sanctuary Cap Cana?
The staff speaks multiple languages, including English and Spanish.