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Boulevard Zona Hotelera, Cap Cana, Punta Cana 23002 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (12221)
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Panoramas (21)
Videos (3)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Cap Cana
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
8123Reviews1716Q+A100Room tips
Traveller rating
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Popular mentions
Kristin V wrote a review Yesterday
1 contribution
My husband and I have been coming to Santuary twice a year for the past 3 years. We love everything about this resort. Most of all we really enjoy the staff. They are so friendly and helpful, we not only look forward to a vacation, we look forward seeing the staff we have met who have become our friends (who surprising all remember us considering all the people they come across) that in itself really makes us not want to go elsewhere. We feel right at home every visit! We enjoy eating at the steak house the most. We aren’t into seafood so the steak house is perfect for us. We also love Santuary town. We honestly have nothing but great things to say about this resort. If you are always on the go in your home life, juggling work schedules, kids, activities etc. then the relaxing vibe at Santuary is for you. We actually just booked our trip for May 2022… and we can’t wait! Maybe a complimentary upgrade to a villa will be in our near future?!😉 We can’t wait to see everyone in May!🤗
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Date of stay: August 2021Trip type: Travelled as a couple
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catmom49 wrote a review Feb 2020
North Royalton, Ohio5 contributions9 helpful votes
Hotel's Favourite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Date of stay: February 2020Trip type: Travelled as a couple
9 Helpful votes
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Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded 10 Feb 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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Ronaldo J wrote a review Yesterday
2 contributions
The service received by Frank, Fresita, Césarin, and many others was out of this world. Very hospitable and friendly and truly made the experience everything and so much more. We are truly grateful! Gracias
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Review collected in partnership with this hotel
Date of stay: November 2021
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Mat_Schmidt1 wrote a review Yesterday
Washington DC, District of Columbia1 contribution
My wife and I came on our honeymoon and really enjoyed the resort and staff at Sanctuary Cap Cana. Our butler, Jesus gave us great service, and we really enjoyed the entire staff including our waiters Jose Alberto (J-Rod), Oscar, our bartender Jordan and many others. We would recommend the resort to our friends and others who ask.
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Review collected in partnership with this hotel
Date of stay: November 2021
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Adam D wrote a review Yesterday
2 contributions
The resort itself is beautiful to say the least. It has views of the ocean from every pool, and the private beach is only steps away, quiet and stunning. The breakfast and lunch buffet food was good, and the Italian restaurant is far and away the best food at the resort. But the real highlights were Sanctuary Town, and the resort staff. The food in Sanctuary town is like eating at food truck stands, but nicer. Beers of the World was our favourite night spot, and Jeuri who tended the bar was awesome. Extremely friendly, got just as into our games as we did and we had a great chat with him when we were the only 2 at the bar. Mr. Spicy, Fido, Wakey Wakey, the magic, and more were the folks running the poolside and games and they made our trip exceptionally fun even when we were just laying at the pool. The castle is beautiful, the gym is fully stocked, and the drinks were great quality. We felt safe the entire time during COVID travel, but the restrictions didn't weigh on you at all. Would definitely go back again and recommend!
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Date of stay: November 2021
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PRICE RANGE
US$300 - US$550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana By AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
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Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.7 km) and Beers of the World (0.01 km).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, The Steakhouse, and Sanctuary Town Cap Cana.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sanctuary Cap Cana have airport transportation?
Yes, Sanctuary Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sanctuary Cap Cana?
The staff speaks multiple languages, including English and Spanish.