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Best Western Derwent Manor Hotel

1,499 reviews
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Traveller (475)
Room & Suite (134)
Dining (35)
Overview
  • Excellent46%
  • Very good33%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“derwent manor”(226 reviews)
“two double beds”(55 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,499)Write a Review
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68
Show reviews that mention
All reviewsderwent manortwo double bedsleisure facilitiescourse mealon arrivalbeamish museumfunction roomgrand halllovely hotelrestaurant staffthree coursessauna and jacuzzigroupon dealwedding venueroom was largelovely settingboth nights
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1 - 5 of 1,494 reviews
Reviewed 3 days ago via mobile

Been for afternoon tea today and was very disappointed in the quality of the food, scones were quite stale tasting and some of the bread was hard, we only had 1 pot of tea between 3 of us which was barely warm, when asked if...More

Thank kajamajo
Reviewed 3 days ago

Stayed for one night recently; this was the first time we stayed and had an amazing stay Check in is at 3pm. Check in was quick, we were in room 118 which isn’t far from reception at all. Rooms Had bath/shower with toiletries and towels,...More

2  Thank Dolphin028
Reviewed 4 days ago via mobile

Booked the Sunday Night Saver for a late Valentines break. We arrived early and our room wasn't quite ready so we headed to the bar. Although a bit pricey there was a good drink selection. My only big disappointment was that the pool table that...More

Thank craigyc2007
Response from KEITH D, Director at Best Western Derwent Manor HotelResponded 3 days ago

Dear Guest Thank you for your review of your recent stay with us whilst partaking in our Winter Saver Sunday Deal, we as a team are very happy that you enjoyed your stay with us. We look forward to welcoming you again in the near...More

Reviewed 4 days ago

The hotel was situated close to where i was working and it had free parking at the hotel. The staff were friendly and very helpful from when i checked in up until i left. The restaurant was could with the staff helpful and knowledgeable of...More

Thank William H
Response from KEITH D, Director at Best Western Derwent Manor HotelResponded 3 days ago

Dear Guest Thank you for your review of your recent stay with us, we are delighted that you had an "enjoyable stay" with us and found the staff to be helpful and knowledgeable. We all look forward to seeing you again soon at Derwent Manor.

Reviewed 6 days ago

Visited derwent manor today for afternoon tea Nanna s birthday great afternoon and lovely food and staff would really recommend this for a special occasion oh and a nice glass of prosecco to finish it off ..... have to mention the lovely waitress Karren couldn't...More

Thank A5973INnicolaw
Response from KEITH D, Director at Best Western Derwent Manor HotelResponded 4 days ago

Dear Guest Thank you for your review, delighted that you had a great afternoon tea here in our newly refurbished bar. I will pass your kind comments to our kitchen team and to Karen who looked after you. We look forward to seeing you again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$105 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (475)
Room & Suite (134)
Dining (35)
Pool & Beach (4)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
Michael D
22 November 2017|
AnswerShow all 8 answers
Response from lynnylala | Reviewed this property |
I’m not sure but soda water should be free
0
Votes
Christopher H
11 August 2017|
AnswerShow all 6 answers
Response from Sarah Jane C | Reviewed this property |
Yes the restaurant is and there is only a few steps into the pool, but very wheelchair friendly.. hope this helps
1
Vote
Hugh M
13 July 2017|
AnswerShow all 2 answers
Response from HardyFamilyCleveland | Reviewed this property |
I've never seen any entertainment advertised mid week, apart from during the Christmas period.
0
Votes
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123
Room Tips
"All rooms seem to be of a very good standard."
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"Ask for refurbished room"
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"Find another hotel"
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"stayed in room 242 excellent views and quiet"
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