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Grand Zuri Dumai

380 reviews
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Traveller (175)
Room & Suite (26)
Dining (11)
Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“clean room”(9 reviews)
“business trip”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (380)Write a Review
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70
43
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All reviewsbest hotel in townclean roombusiness tripswimming poolhospitality servicelong staysmall towngreat facilitieshotel areaenjoyed my staysmall gymhotel staffcomfort hotelsecond homefront office staffsmall hoteldelicious food
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1 - 5 of 127 reviews
Reviewed 6 days ago

Every time I visit Dumai for business. I always stay in Grand Zuri, Dumai. Nice staying at hotel and and Mr.Vandi nice service reception grand Zuri Dumai. Room is spacious, bright and clean environment. Toilet is clean but it is good to equip with hair...More

Thank Adi R
Response from Grandzuridmi, General Manager at Grand Zuri DumaiResponded 4 days ago

Dear Adi R Thank you for trusting us for your second time visit Dumai. Happiness is when our facilities meet your expectation and shared your good experience at Trip Advisor. We very delighted to read your highlight form our helpfull staf Vandi as our reception....More

Reviewed 1 week ago via mobile

As always, Grand Zuri Hotel Dumai is the best hotel ever in Dumai. Though there is a newcome hotel at Dumai, but Grand Zuri Hotel Dumai always be the number one. But I suggest to Grand Dumai make the improvement. All employee are cheerful, especialy...More

Thank mugi l
Response from Grandzuridmi, General Manager at Grand Zuri DumaiResponded 4 days ago

Heloo mugi l Thank you very much for posting such a good review for Hotel Grand Zuri Dumai at TripAdvisor. We are extremely pleased to read that you enjoyed your experience with our several staff like Mr.Lando was very cheerfull during your visit. It’s so...More

Reviewed 1 week ago via mobile

As a mother, my family and I always enjoy our stay at Grand Zuri Hotel Dumai. It is a kids friendly, very warm and cozy accomodation. While I have nothing to complain about the cleanliness of the room, we love having breakfast at its delicious...More

Thank susanti a
Response from Grandzuridmi, General Manager at Grand Zuri DumaiResponded 1 week ago

Dear susanti a Happines is when we are held satisfaction directly from our guest at the review . Thankyou for your appreciated , It is so rewarding to hear that you are one of our family guest at Hotel Grand Zuri Dumai. Positive feedback for...More

Reviewed 1 week ago via mobile

Every time I visit Dumai for business. I always stay in Grand Zuri, Dumai. The staff are full helpfull. Pak Zuardi, Pak Hazizal and Pak Tomy are very helpfull. Room is clean and nice after they just did some renovation. Breakfast served are good. Thank...More

Thank Apanya A
Response from Grandzuridmi, General Manager at Grand Zuri DumaiResponded 1 week ago

Heloo Apanya A Thank you very much for posting such a good review for Hotel Grand Zuri Dumai at TripAdvisor. We are extremely pleased to read that you enjoyed your experience with our several staff like hazizal, zuardi, and Tomi was very helpful during your...More

Reviewed 1 week ago via mobile

Awesome Place for Wedding ceremony, delicious food, clean room, cold room, best sound system, awesome wedding decoration and best hospitality service! Great Job Mr. Anto Call grand zuri hotel now for all your eventMore

Thank Nicky K
Response from Grandzuridmi, General Manager at Grand Zuri DumaiResponded 1 week ago

Dear Nicky K One of the facilities we provide is a Ballroom with a capacity of up to 1000 people commonly used as a place to hold a wedding or other activities. Thank you for your time to write a review on Trip Advisor regarding...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$36 - US$51 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$36 - US$51 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (175)
Room & Suite (26)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Strategic location"
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"mrs saidah good service"
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"3rd floor rooms are available for smoking guests, but just above the lounge, thus can be noisy on weekends"
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"front facing rooms are good for the travelers. Dumai port also visible from 8th floor."
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