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Mercure RJ Nova Iguacu

Avenida Doutor Mario Guimaraes 520, Nova Iguacu, State of Rio de Janeiro 26255-230 Brazil
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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Multilingual Staff
Indoor pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Concierge
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Non-Smoking Hotel
Outdoor pool
Sauna
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Family Rooms
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Reviews (349)
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Traveller rating
2
14
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1 - 5 of 25 reviews
Reviewed 16 February 2018 via mobile

This is a good example of the management not doing their job, in my room it was lovely to have tea making facilities but the kettle leaked and the lid didn't shut, the hair dryer in the bathroom didn't turn on and the door to...More

Date of stay: February 2018
Thank allanbulpin
Response from Bruno B, Gerente geral at Mercure RJ Nova IguacuResponded 20 February 2018

Allan Bulpin, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Nova Iguacu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we...More

Reviewed 6 December 2017

Very special thanks to Bruno and Herbert from Reception. I go to the hotel every 15 days and every single time i am well supported by them, in the morning when i arrive and during the stay. The only complaint i have is that the...More

Review collected in partnership with Accorhotels.com
Date of stay: December 2017
Thank phillipf970
Response from Bruno B, Gerente geral at Mercure RJ Nova IguacuResponded 15 January 2018

Mr Phillip We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve...More

Reviewed 24 November 2016

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Review collected in partnership with Mercure Hotels
Date of stay: November 2016
Response from Bruno B, Gerente geral at Mercure RJ Nova IguacuResponded 6 December 2016

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Reviewed 24 August 2016 via mobile

Stayed here during the olympics and it was everything younwoukd expect from a mervure. Helpful staff, big and clean rooms and modern throughout. Good customer service who were helpful in printing boarding passes etc off gor us and gave us plenty of advice. Be aware...More

Date of stay: August 2016
Thank ljw21
Response from Bruno B, Gerente geral at Mercure RJ Nova IguacuResponded 6 December 2016

We very much appreciate your comments regarding your stay at the Mercure Nova Iguacul. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for...More

Reviewed 15 August 2016

Its in a dodgy place but is actually an oasis of comfort and safety. The staff are excellent, the food was sublime, the rooms are lovely and the bed ENORMOUS and the outside pool is a real treat But....but....the longest time to check in I...More

Date of stay: August 2016
Thank Fitbiker
Response from Bruno B, Gerente geral at Mercure RJ Nova IguacuResponded 18 August 2016

Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Nova Iguacu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

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Room Tips
"one side is a view of the bus station, the other the main road"
Fitbiker
15 Aug 2016
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"Just ask...."
thomaswH7227FG
6 Apr 2016
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"Rooms are quieter on the street side, not the train side."
7DebbieC7
25 Mar 2015
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"See above "
412pierrew
2 Aug 2014
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PRICE RANGE
US$41 - US$85 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio de JaneiroNova Iguacu
NUMBER OF ROOMS
200
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