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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 16/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Senggigi Beach Resort
Updated 16/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 53 in Senggigi
Location
Cleanliness
Service
Value
Travellers' Choice
It’s time to pamper yourself at Sheraton Senggigi Beach Resort. Located right on the beautiful iconic Senggigi Beach, our paradise retreat is your gateway to fun and adventure. Whether you are seeking the ideal family vacation destination or seeking a unique and romantic escape, this beach resort offers fun for everyone. With immediate access to relaxing activities including water sports, tennis, golf, shopping, turtle release and more, there’s much to explore right outside the doors of our beach resort. Sheraton Senggigi Beach Resort offers a variety of room styles to fit your preferred level of comfort. Such rooms and suites include garden, pool and ocean view rooms, as well as suites and beachfront villas for an unforgettable stay. Finish your day tucked into a Sheraton Signature Sleep Experience® and awaken to a spectacular view from your private hotel room. Each day at Sheraton Senggigi Beach Resort offers countless possibilities and opportunities to create lasting memories.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Private pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Tennis court
Water sport equipment rentals
Bicycle tours
Fishing
Walking tours
Waterslide
Children's television networks
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Desk
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Chinese, German, Indonesian and 1 more
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
18Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
Jl. Raya Senggigi Km. 8, Senggigi, Lombok 83355 Indonesia
Getting there
Car HireSee all Senggigi car hire
2377Reviews104Q+A100Room tips
Reviews
Traveller rating
- 1,121
- 846
- 278
- 80
- 52
Time of year
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Popular mentions
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Most Recent
I have been several time in this hotel where all the Staff are so friendly . All those associates made my stay GREAT ; FD : Yuni so nice, as well Dinda , Asri andTaurik ; Restaurant : Ayu, Ayu Darma ( she'awesome ) Artom ( piano player ) and Isul (he'amazing ) . Mr. Bindara for be in all the details.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Helpful
+1
Nice 5 day holiday in the hotel on the beach. Lovely service at reception, pool and restaurants. Breakfast was a super experience with good choices of Asian and Western food and coffee served with a smile and nice piano music most days. We chose a day trip to Gili islands from the locals on the beech and for 1,000,000 had a private boat, 45 minutes to the islands and stopped numerous times as requested during our 5 hour trip. Great day out. Food at the beach side restaurant was excellent and Bonvoy discount applied. Spa service also wide ranging and good price. Two nice restaurants on the beach also outside the hotel. Overall a great few days. Quiet as post COVID of course. Give it a try…
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Date of stay: June 2022Trip type: Travelled
Helpful
+1
I think it's one of the old resort in Lombok the location of the hotel is great specially if you want to make a day trip to gili islands they have boat can take you from the beach to the 3 islands. The management of the hotel try to all they can to make your stay good. The breakfast manger she make sure your dining is more enjoyable specially when they played the piano during breakfast. The only down on this resort is getting old and they don't have elevator to take you up but over all it's a nice hotel with a professional staff.
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Date of stay: May 2022Trip type: Travelled
Helpful
Greetings, Thank you for very much for a wonderful stay. My wife and I stayed at the Sheraton on Lombok Island from 23-26 May 2022. First, while we understand that the hotel is getting older, we loved the pool and charm of the rooms, which were very clean - with a lovely porch view. Second, and more importantly, the staff (people in general) make the hotel a great place. For example, we not only loved the food at breakfast and dinner, but also the staff always greeting us; and honestly, we truly enjoyed listening to Hartono play the piano in the morning (my wife took photos and videos to show everyone what an incredible person and hotel you have at the Sheraton). Thank you again for a great stay.
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Date of stay: May 2022
Value
Location
Service
1 Helpful vote
Helpful
Response from Sheraton Senggigi Beach Resort, Marketing at Sheraton Senggigi Beach Resort
Responded 2 weeks ago
Dear Kevin M, It was a delight to have you and your wife staying with us at Sheraton Senggigi Beach Resort. We’re pleased to know that you spent a wonderful holiday in Senggigi Beach, paired by our services and facilities that you found charming, as well as our attentive associates. We take great pride in these aspects, and are glad you were able to enjoy. Once again, thank you for your valuable review. We hope to serve you again whenever your travels bring you back to Senggigi. Best regards, Swarti Indah Diningrum Marketing Communications Manager
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From the onset, after my initial communication with the Hotel, I knew I was in for a great time. And indeed it was. Checking in, the room could not have been better in location. Food at Senja was great. Nice being able to entertain friends by the beach. Breakfast was enjoyable, glad the buffets were on; it brought back fond memories. However, the music by Team Member Hartono made the difference. Having looked forward to it for some time, I ( and I am sure all the other guests) was not disappointed. I could hear his music from the room – an excellent wake up call - and certainly miss that now being home. I would think this is the only hotel that has a Team Member, playing the Piano and entertaining guests at Breakfast !! Also a good variety and quality of items at the buffet and live stations. I must also compliment Ayu who has always been an asset and her charm, personality and character does justice to her and the Hotel. Housekeeping was also efficient and the room, though dated, was well maintained. Standards were followed. It was nice in the Pool but the sea in front of Senja was much better than before. No seaweed or any other items. Just perfect and clean. Bintara, the Front Office Manager was very helpful and pleasant as with the Front Office team. Overall, the team in all departments did a wonderful job and are always trying to please and assist the guests. Coming out of 2 years of an unprecedented situation, the eagerness, enthusiasm and passion is in ALL the staff. …
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Date of stay: May 2022
Helpful
Response from Sheraton Senggigi Beach Resort, Marketing at Sheraton Senggigi Beach Resort
Responded 2 weeks ago
Dear RON SATHIANATHAN, Thank you so much for this 5-star review. We really appreciate you being our guest and helping to share the word about Sheraton Senggigi Beach Resort. We’re pleased to know that you loved our hotel in every aspect of your experiences. From our breakfast buffet, your beachside dining experience at Senja Restaurant, to our swimming pool and beach, we couldn’t be more pleased to read each remark from your stay. Additionally, we’re also happy to read your comments about our associates doing their wonderful jobs, especially Hartono, Ayu and Bintara. We take a great pride of having each of them in our team, and will certainly pass your regards to them. We're looking forward to your return as we believe that our lovely island has certainly attracted you for another visit. Please do contact us directly when you wish to return, so that we may personally look after your visit. Best regards, Swarti Indah Diningrum Marketing Communications Manager
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Excellent hotel, just a bit dated. The room was spacious and clean but dated. We also didn’t have electricity in some parts of the room, ie some sockets and lights not working. Wifi doesn’t reach swimming pool area. Staff was very kind in general, specially Hartono & Udin were fantastic. Hartono playing piano at breakfast and always very attentive and Udin very helpful always.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Check in is at 3pm, so careful if arriving before as you may not be able to check in.
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Helpful
Response from Sheraton Senggigi Beach Resort, Marketing at Sheraton Senggigi Beach Resort
Responded 2 weeks ago
Dear juliannsaez, It was a delight to have you with us at Sheraton Senggigi Beach Resort. We’re pleased to read your comments about our associates, Hartono and Udin. We take a great pride of having both of these amazing men in our team, and will certainly pass your regards to them. While we are also delighted to hear you enjoyed the hospitality provided by our team, as well as your spacious and clean room, we would like to apologize for the inconvenience you experienced and highly appreciate your feedback about the issues you met. We’ve addressed your feedback with the appropriate staff, so hopefully, if you return to us, you’ll be able to experience more pleasant stay. Again, many thanks for the kind feedback, and we look forward to welcoming you back to Senggigi. Best regards, Swarti Indah Diningrum Marketing Communications Manager
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A very beautiful and nice hotel, I really like the swimming pool and the beach which is clean and well maintained, the breakfast is very varied and the plating is interesting, the food is very delicious ,There are a variety of juices, pieces of fruit, yogurt, waffles, crepe, egg station, Indonesian food and western food, At breakfast also accompanied by piano playing ,I think the best breakfast 😍 Second Mt Rinjani Trek With Adi Trekker Agency A amazing adventure! Me and my boyfriend wanted to try something new and unique, so we booked a 2 days/1 nights with Adi Trekker We have never Hiked like this before, but live a active life with other kinds of training. The hike is about 6-7 hours, straight out and up in the rainforest.. supercool and a bit scary, but it all was fine! Even through it rained for two hours, but our guide supported us with rainprotected eqiupment. Our time was great and we hade the best guide, Ewin, and two more guys helping and supporting with all the equipment and food. Really recommend going with them! Speaking of food.. wow! We got so much food, i was a bit worried before the trip about food and drink (as there offcourse is no shops on the way), but we got more Than we could eat or drink! Everything was so good, got drinks, water, snacks, fruit, supergod food cooked in the djungel. The only thing i think you should bring is tip for your guide and his team, they deserv it! And extra pair of shoes and clothes, cause you Will get swetty and maybe wet by the rain! If i would read this, i would probably think someone is asked to write this.. but i promise its a 100% honest recomendation! THANKS SHARATON HOTEL AND ADI TREKKER…
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Sheraton Senggigi Beach Resort, Marketing at Sheraton Senggigi Beach Resort
Responded 2 weeks ago
Dear Finn Gregso, Thank you for taking the time to share your thoughts following your recent stay at Sheraton Senggigi Beach Resort. We’re glad to know that you had an enjoyable stay with us. From the beach, our swimming pool, to the amazing breakfast with piano playing, we couldn’t be more pleased to read each remark from your stay. We look forward to welcoming you back for another memorable stay at Sheraton Senggigi. Please do contact us directly when you wish to return, so that we may personally look after your visit. Best regards, Swarti Indah Diningrum Marketing Communications Manager
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It was an OK visit as we visited Lombok and stayed at Sheraton Senggigi Resort. There were quite a few items I wished were improved further to get this rating an excellent one. I was surprised that upon my arrival, there were no one to greet and help me with my luggage. Its as if the hotel have no staff. This also applies to the restaurant Senja, during lunch hours. Not sure if the hotel is short staffed or just the staff were resting due to fasting period. Thankfully the view was nice and the resort have does direct access to the beach. Wished we were given a beach view. I would say if you’re looking for a silent and quiet beach, this is the place but if you’d expecting hospitality, I suggest to look elsewhere
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Date of stay: April 2022Trip type: Travelled
Room Tip: Try to book or request a beach view room
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Helpful
Response from Sheraton Senggigi Beach Resort, Marketing at Sheraton Senggigi Beach Resort
Responded 19 Apr 2022
Dear ronaldsX2396SK, It was a delight to have you with us at Sheraton Senggigi Beach Resort. First of all, we’re pleased to know that you enjoyed our location, as well as the surrounding views it offers. We take great pride in these aspects, and are glad you were able to enjoy. However, we sincerely apologize for the inconvenience you experienced and highly appreciate your feedback about our hospitality. As we take such matters very seriously and believe that our guests’ constructive remarks are an amazing tool for us to continue achieving excellence, kindly be informed that we have addressed it with the appropriate team to improve our guests’ experience. We hope that Senggigi will attract you soon for another visit. Please do contact us directly when you wish to return, so that we may personally look after your visit. Best regards, Swarti Indah Diningrum Marketing Communications Manager
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As per most Sheraton hotels, the property is lovely. Huge grounds. There is a shop on the premises and a number of restaurants. Make sure to at least have a drink or a bite to eat one evening by the beach, as the setting with the night sky and lights under the stars is just magical. Loved it. The food was not so good but we may have just picked the wrong dish! The room was fine. Not huge, but spacious enough. Comfortable, clean and the views were lovely waking up to the sea in front of you. Wifi was fine. Staff were pleasant. Small negative. As the grounds were so big, I had to walk some weird route up and down stairs to get to my room. Lord knows how many times I got lost! There isn't that much around the hotel but you can easily take a taxi which is very cheap.
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Date of stay: February 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Sheraton Senggigi Beach Resort, Marketing at Sheraton Senggigi Beach Resort
Responded 15 Mar 2022
Dear Traveller of the world, It was a delight to have you with us at Sheraton Senggigi Beach Resort. We’re pleased to hear that you enjoyed our resort landscape and ambiance, as well as your comments about your room and our staff. We take great pride in these aspects, and are glad you were able to enjoy. However, we’d also like to extend our apology for the inconvenience caused by the food served for you. We’re constantly looking for ways to improve upon guests’ experience, and welcome any suggestions. We hope that Senggigi will attract you soon for another visit. Please do contact us directly when you wish to return, so that we may personally look after your visit. Best regards, Swarti Indah Diningrum Marketing Communications Manager
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Front desk staff was kind but the room is old and you can tell that mold has been painted over and not repaired. We are in the first night of a four night stay and a rat or some Animal was squalling and clawing in our ceiling. Maybe it is just pandemic problems from not a lot of guest but so far not impressed.
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Date of stay: December 2021Trip type: Travelled
Room Tip: Maybe better in non pandemic times
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Helpful
Response from Sheraton Senggigi Beach Resort, Marketing at Sheraton Senggigi Beach Resort
Responded 30 Dec 2021
Dear Jason Whitehurst, Thank you very much for your candid review following your stay at Sheraton Senggigi Beach Resort. We sincerely apologize for the inconvenience you experienced and highly appreciate your feedback about our resort, especially about the animal in the ceiling of your room. As we take such matters very seriously and believe that our guests’ constructive remarks are an amazing tool for us to continue achieving excellence, kindly be informed that we have addressed it with the appropriate team to improve our guests’ experience. We’d love to get some more details on the experience you had, so that we can work on any potential shortfalls in the future. Therefore, we’d highly appreciate if you could reach out to our Front Office Manager at bintara.sunetra@marriott.com if this is convenient to you, so that we can follow up and assure those things do not happen again. Once again, thank you for your valuable review. We hope to serve you again whenever your travels bring you back to Lombok. Best regards, Swarti Indah Diningrum Marketing Communications Manager
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PRICE RANGE
US$80 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton senggigi beach hotel senggigi, sheraton mataram, mataram sheraton, sheraton lombok
LOCATION
IndonesiaWest Nusa TenggaraLombokSenggigi
NUMBER OF ROOMS
154
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Claim Your Listing Frequently Asked Questions about Sheraton Senggigi Beach Resort
Which popular attractions are close to Sheraton Senggigi Beach Resort?
Nearby attractions include Anna's Giftshop (0.4 km) and Puncak Pusuk Pass (0.2 km).
What are some of the property amenities at Sheraton Senggigi Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Sheraton Senggigi Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Senggigi Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Senggigi Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Senggigi Beach Resort?
Conveniently located restaurants include SPICE Lounge Bar and Restaurant, Asmara Restaurant & Lounge, and Tempatku Restaurant.
Are there opportunities to exercise at Sheraton Senggigi Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Senggigi Beach Resort have airport transportation?
Yes, Sheraton Senggigi Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Senggigi Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Senggigi Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Senggigi Beach Resort?
The staff speaks multiple languages, including English, German, Chinese, Indonesian, and Malay.