I have been several time in this hotel where all the Staff are so friendly . All those associates made my stay GREAT ; FD : Yuni so nice, as well Dinda , Asri andTaurik ; Restaurant : Ayu, Ayu Darma ( she'awesome ) Artom ( piano player ) and Isul (he'amazing ) . Mr. Bindara for be in all the details.
Nice 5 day holiday in the hotel on the beach. Lovely service at reception, pool and restaurants. Breakfast was a super experience with good choices of Asian and Western food and coffee served with a smile and nice piano music most days. We chose a day trip to Gili islands from the locals on the beech and for 1,000,000 had a private boat, 45 minutes to the islands and stopped numerous times as requested during our 5 hour trip. Great day out. Food at the beach side restaurant was excellent and Bonvoy discount applied. Spa service also wide ranging and good price. Two nice restaurants on the beach also outside the hotel. Overall a great few days. Quiet as post COVID of course. Give it a try…
I think it's one of the old resort in Lombok the location of the hotel is great specially if you want to make a day trip to gili islands they have boat can take you from the beach to the 3 islands. The management of the hotel try to all they can to make your stay good. The breakfast manger she make sure your dining is more enjoyable specially when they played the piano during breakfast. The only down on this resort is getting old and they don't have elevator to take you up but over all it's a nice hotel with a professional staff.
Greetings, Thank you for very much for a wonderful stay. My wife and I stayed at the Sheraton on Lombok Island from 23-26 May 2022. First, while we understand that the hotel is getting older, we loved the pool and charm of the rooms, which were very clean - with a lovely porch view. Second, and more importantly, the staff (people in general) make the hotel a great place. For example, we not only loved the food at breakfast and dinner, but also the staff always greeting us; and honestly, we truly enjoyed listening to Hartono play the piano in the morning (my wife took photos and videos to show everyone what an incredible person and hotel you have at the Sheraton). Thank you again for a great stay.
From the onset, after my initial communication with the Hotel, I knew I was in for a great time. And indeed it was. Checking in, the room could not have been better in location. Food at Senja was great. Nice being able to entertain friends by the beach. Breakfast was enjoyable, glad the buffets were on; it brought back fond memories. However, the music by Team Member Hartono made the difference. Having looked forward to it for some time, I ( and I am sure all the other guests) was not disappointed. I could hear his music from the room – an excellent wake up call - and certainly miss that now being home. I would think this is the only hotel that has a Team Member, playing the Piano and entertaining guests at Breakfast !! Also a good variety and quality of items at the buffet and live stations. I must also compliment Ayu who has always been an asset and her charm, personality and character does justice to her and the Hotel. Housekeeping was also efficient and the room, though dated, was well maintained. Standards were followed. It was nice in the Pool but the sea in front of Senja was much better than before. No seaweed or any other items. Just perfect and clean. Bintara, the Front Office Manager was very helpful and pleasant as with the Front Office team. Overall, the team in all departments did a wonderful job and are always trying to please and assist the guests. Coming out of 2 years of an unprecedented situation, the eagerness, enthusiasm and passion is in ALL the staff. …
Excellent hotel, just a bit dated. The room was spacious and clean but dated. We also didn’t have electricity in some parts of the room, ie some sockets and lights not working. Wifi doesn’t reach swimming pool area. Staff was very kind in general, specially Hartono & Udin were fantastic. Hartono playing piano at breakfast and always very attentive and Udin very helpful always.
A very beautiful and nice hotel, I really like the swimming pool and the beach which is clean and well maintained, the breakfast is very varied and the plating is interesting, the food is very delicious ,There are a variety of juices, pieces of fruit, yogurt, waffles, crepe, egg station, Indonesian food and western food, At breakfast also accompanied by piano playing ,I think the best breakfast 😍 Second Mt Rinjani Trek With Adi Trekker Agency A amazing adventure! Me and my boyfriend wanted to try something new and unique, so we booked a 2 days/1 nights with Adi Trekker We have never Hiked like this before, but live a active life with other kinds of training. The hike is about 6-7 hours, straight out and up in the rainforest.. supercool and a bit scary, but it all was fine! Even through it rained for two hours, but our guide supported us with rainprotected eqiupment. Our time was great and we hade the best guide, Ewin, and two more guys helping and supporting with all the equipment and food. Really recommend going with them! Speaking of food.. wow! We got so much food, i was a bit worried before the trip about food and drink (as there offcourse is no shops on the way), but we got more Than we could eat or drink! Everything was so good, got drinks, water, snacks, fruit, supergod food cooked in the djungel. The only thing i think you should bring is tip for your guide and his team, they deserv it! And extra pair of shoes and clothes, cause you Will get swetty and maybe wet by the rain! If i would read this, i would probably think someone is asked to write this.. but i promise its a 100% honest recomendation! THANKS SHARATON HOTEL AND ADI TREKKER…
It was an OK visit as we visited Lombok and stayed at Sheraton Senggigi Resort. There were quite a few items I wished were improved further to get this rating an excellent one. I was surprised that upon my arrival, there were no one to greet and help me with my luggage. Its as if the hotel have no staff. This also applies to the restaurant Senja, during lunch hours. Not sure if the hotel is short staffed or just the staff were resting due to fasting period. Thankfully the view was nice and the resort have does direct access to the beach. Wished we were given a beach view. I would say if you’re looking for a silent and quiet beach, this is the place but if you’d expecting hospitality, I suggest to look elsewhere
As per most Sheraton hotels, the property is lovely. Huge grounds. There is a shop on the premises and a number of restaurants. Make sure to at least have a drink or a bite to eat one evening by the beach, as the setting with the night sky and lights under the stars is just magical. Loved it. The food was not so good but we may have just picked the wrong dish! The room was fine. Not huge, but spacious enough. Comfortable, clean and the views were lovely waking up to the sea in front of you. Wifi was fine. Staff were pleasant. Small negative. As the grounds were so big, I had to walk some weird route up and down stairs to get to my room. Lord knows how many times I got lost! There isn't that much around the hotel but you can easily take a taxi which is very cheap.
Front desk staff was kind but the room is old and you can tell that mold has been painted over and not repaired. We are in the first night of a four night stay and a rat or some Animal was squalling and clawing in our ceiling. Maybe it is just pandemic problems from not a lot of guest but so far not impressed.
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