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All reviewsan early flightan overnight staygood nights sleepfollowing morningcomplimentary breakfastone night staytea and coffee making facilitiestaxi ridecomfy bednice breakfastyogurteuroshertzlisbonmotorwaydispenserclerk
The hotel is located a fair distance from the airport even if it's fairly quick to drive there. It's deep in a rugged industrial area with nothing else around - no restaurants, bars or food stores. They have a shuttle but it's not available if...More
Response from Paulo S, Guest Service Manager at Holiday Inn Express Lisbon AirportResponded yesterday
Thank you so much for your review of our hotel.
We are pleased to hear you enjoyed your stay with us. I
t's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.
Stayed here twice now as we arrived late at night, enjoyed both visits, very convenient. Room was nice and clean with tea and coffee facilities. Able to hire a car nearby and straight out onto the motorway.
1 Thank Gloria52
Response from Paulo S, Front Office Manager at Holiday Inn Express Lisbon AirportResponded 11 February 2018
We thank you for your feedback and preference.
We hope welcome you again.
Overally Not worth staying at..
Dinner has…limited menu...you have to wait for very long. The dinner area is small and when full the staff restrict customers from seating at the available area. Claiming its only for breakfast….That’s how their customer service is that wanting…
First of all, the friendliness of the front desk staff when we first checked in is one good thing about this hotel. Any negatives should not reflect on them! We stayed here because we had a 6:25 flight yesterday morning. Due to the early departure...More
1 Thank jadwin79
Response from Paulo S, Front Office Manager at Holiday Inn Express Lisbon AirportResponded 2 weeks ago
Thank you for taking the time on writing us a feedback following your recent stay. I am glad to hear that you were happy with the hotel staff. I am however saddened that we failed to meet your expectations on some aspects of...More
There’s always a risk that if you finish your holiday with an airport hotel for an early morning flight then it can impair your memory of the entire trip. This was one of those stays. It started fantastically- I messed up my booking with two...More
1 Thank Grumpy54321
Response from Sandra L, Front Office Manager at Holiday Inn Express Lisbon AirportResponded 2 weeks ago
Thank you for your candid review.
We apologize that your recent stay did not meet expectations.
We appreciate your comments and will share these with our team so that we can continue to improve our services.
We do hope to have the opportunity...More
The hotel is located 2.3Km from the airport, and it is very easy to call a taxi any time, please request that service during check-out and it will take more or less 3 min, the average cost is 6-8... More
The hotel is located 2.3Km from the airport, and it is very easy to call a taxi any time, please request that service during check-out and it will take more or less 3 min, the average cost is 6-8 euros.
Thanks you very much