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Barkwells, The Dog Lovers' Vacation Retreat

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290 Lance Rd, Mills River, NC 28759-3884
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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About

#1 of 4 Speciality lodging in Mills River
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Run. Swim. Play. You and your four-legged friends can roam over eight rolling fenced acres or splash into the pond. Fully equipped and furnished vacation homes with hot tub, fireplace, luxurious beds, private fenced yard, dog door, gated porch. Every comfort and convenience of home, but far away from every day.20 minutes from downtown Asheville, Hendersonville, Brevard and Biltmore Estate in the heart of the beautiful Blue Ridge Mountains. Come. Sit. Stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Hiking
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Picnic area
Clothes dryer
Wifi
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
273Reviews4Q+A74Room tips
Traveller rating
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ShaanaMeredith wrote a review May 2021
Fort Lauderdale, Florida6 contributions
+1
We recently returned from Barkwells with our dog Bentley and what a blast she had! From the moment we arrived through the front gates we were completely in love with the surroundings of where we would be staying for the next 5 nights. There are multiple Cabins yet at times you feel like you have the place to yourself - blissfully peaceful. We stayed in Lacey’s Cabin which was clean, comfortable, cosy and had all the amenities you could possibly need for your stay. Both myself and my husband agreed it was as if we were in our own home. Barkwells provide dog bowls, dog bed, poop bags and towels and sheets to cover the furniture should your dog want to sit up on the sofa with you - they really do think of it all. If your visiting NC with your dog this really is the number one place you should be staying. Barkwells was within a short drive to perfect dog friendly walks. We went to North Carolina Arboretum, Pisgah National Forest and Du-Pont National Forest all of which have endless trails and apart from the Arboretum which charges $16 entry the others are free. We are looking forward to visiting again soon!
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Date of stay: May 2021Trip type: Travelled as a couple
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AJ wrote a review May 2021
1 contribution1 helpful vote
The place is nice, but their customer service is terrible. We were trying to arrive just 30 minutes early, and the manager told us we couldn't even sit on the patio of our cabin prior to the 4:30 check in time. We literally sat in a nearby parking lot for 30 minutes waiting to arrive. Then, when we got there, the manager didn't want to talk to me, because she was busy with other guests. My frustration grew, and when I finally got to speak with the manager, she told me it was their policy and she was too busy earlier to text me. The owner came to talk to me the next day, and said if I wasn't happy I had the option to leave and be refunded. I took him up on the offer. A few days later I received an email saying that I was no longer welcome at Barkswell. If a company can't handle a negative complaint and try to make the customer happy, they shouldn't be in business. The resort is nice, but if you ever have trouble or a complaint, they don't care at all about their customers. It is a like it or leave it kind of place. Not very welcoming at all!!!
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Date of stay: May 2021
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Response from Barkwells Office, General Manager at Barkwells, The Dog Lovers' Vacation Retreat
Responded 4 May 2021
Barkwells takes extensive measures preparing cabins for our arriving guests, even more than usual now due to sanitizing and cleaning protocols in the COVID era. Our stated check in time on the website, paperwork, and check-in communications is 4:30. In the past, we have made exceptions to this policy when possible. We are unable to provide early check ins at this time and that was communicated to this guest who texted it was OK. The cabin was ready at 4:30 Saturday as promised. The guest made it clear they were very frustrated by having to wait until their check-in time. The following day, we met with them to discuss their concerns. Their level of frustration had not subsided and they stated the only reason they had not left was that their stay was paid in full. We asked if they would prefer to leave in which case we would reimburse them for their full stay. They chose to leave. We did our best to address their concerns and regret the resolution they chose has not been satisfactory. We do our very best to accommodate all of our guests and stand by our standards of cleanliness, customer service, and requirement of respectful treatment of our staff by guests.
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shellk71 wrote a review Apr 2021
Charleston, South Carolina107 contributions27 helpful votes
Just returned from our 4th trip. Got some tired dogs so I say another successful trip. So quiet and it's close to the airport. Highly recommend. Fully stocked cabins, fenced in area for the doggos to run.
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Date of stay: April 2021Trip type: Travelled with family
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Samantha W wrote a review Oct 2020
Georgetown, Maine7 contributions2 helpful votes
I’ve lost track of how many times we have made the trip from Maine, must be over a dozen by now. Each Barkwells visit has been well worth the grueling drive...This time my 95 yr old Mom came with us. On the way home she said, “In the 95 years of adventures God has granted me on this earth, seeing the joy on your dogs’ faces at Barkwells has to have been the most pleasurable of them all.” I can’t top those words, but will add that for the elderly and/or mobility challenged, the cabins are VERY easy to navigate. All the details tended to, and the staff is hugely helpful and very respectful of space & distance during this weird covid thing. The Brevard property is equally spectacular, and just a quick, scenic drive away. I strongly suggest making the trip from wherever you are, your dogs will thank you and who knows, it might just be the trip of a (super-long) lifetime!! Thanks again to Ellen, Michael, Kim, Bobbi, RACHEL WE LOVE YOU and the whole Barkwells team! See you in the spring!
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Date of stay: October 2020Trip type: Travelled with family
2 Helpful votes
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Response from Barkwells Office, General Manager at Barkwells, The Dog Lovers' Vacation Retreat
Responded 17 Jan 2021
Thank you so much for your review. You are no longer considered guests but part of the Barkwells Pack! We were so happy that your Mom was able to come with you for this visit and found Barkwells accommodating and safe in the middle of this pandemic. We wish your entire family the very best and we look forward to seeing you again this spring!
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Berton_Guster wrote a review Oct 2020
Viera, Florida70 contributions34 helpful votes
At the time of writing this there are 268 reviews with an average star rating of 5. I ask what can I say that hasn’t been said? This was my family’s first stay at Barkwells and certainly will not be the last. Great Location, we visited Asheville and Hendersonville with equal ease. Colors of fall were beginning to settle in and the weather was a welcome reprieve from the Florida heat. But enough about us, this place is Dog Heaven. The staff were very welcoming and kind. Although I did not personally meet the owner, my wife did and spoke very highly of her. Honestly, we we felt like family. We met other guests whom we came to understand made annual or semi annual treks to enjoy Barkwells. Many guests are recurring visitors, and for good reason. If I had anything less than stellar to say it would be (1) the dog beds provided by Barkwells were unavailable to purchase due to supplier issues, this did not please my Beagle Boo as she fell in love with the plush comfort and was expecting me to keep my word and buy her one. (2) the WiFi was a bit more like SloFi, although I took this as a positive allowing me to enjoy the surrounding beauty and playtime with the pups. Hopefully this will be upgraded before my return next fall allowing me to extend my stay and work remotely a portion of the time. If you are considering this destination I recommend booking early. This place fills up fast and for good reason. Barkwells is the easiest 5 star review I’ve written to date. Come, Sit, Stay.
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Date of stay: October 2020Trip type: Travelled with family
2 Helpful votes
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Response from Barkwells Office, General Manager at Barkwells, The Dog Lovers' Vacation Retreat
Responded 17 Jan 2021
Thank you for your review of your visit. We are so happy that you had a great time at Barkwells. Since your visit we have addressed the Wi-Fi issue and we have upgraded a piece of equipment which resolved the issue and we are all set for your arrival this fall! We wish you and your family the best and look forward to seeing you again!
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PRICE RANGE
US$345 - US$468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barkwells, the dog lovers` vacation retreat hotel mills river
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsMills River
NUMBER OF ROOMS
10
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Frequently Asked Questions about Barkwells, The Dog Lovers' Vacation Retreat
Which popular attractions are close to Barkwells, The Dog Lovers' Vacation Retreat?
Nearby attractions include FOX-N-OTTER (7.5 km), Regal Cinemas Biltmore Grande Stadium 15 & RPX (7.4 km), and Feed and Seed (5.9 km).
What are some of the property amenities at Barkwells, The Dog Lovers' Vacation Retreat?
Some of the more popular amenities offered include free wifi, free parking, and a hot tub.
Which room amenities are available at Barkwells, The Dog Lovers' Vacation Retreat?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Barkwells, The Dog Lovers' Vacation Retreat?
Yes, free parking is available to guests.
What are some restaurants close to Barkwells, The Dog Lovers' Vacation Retreat?
Conveniently located restaurants include Sierra Nevada Brewery, Rocky's Hot Chicken Shack, and 12 Bones Smokehouse South.
Are any cleaning services offered at Barkwells, The Dog Lovers' Vacation Retreat?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Barkwells, The Dog Lovers' Vacation Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Barkwells, The Dog Lovers' Vacation Retreat?
Many travellers enjoy visiting Biltmore (13.6 km).
Is Barkwells, The Dog Lovers' Vacation Retreat accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.