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Heritage Inn Hotel & Convention Centre

86 reviews
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Traveller (6)
Room & Suite (12)
Dining (3)
Overview
  • Excellent26%
  • Very good17%
  • Average20%
  • Poor20%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)Write a Review
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All reviewsslept soundlyhot tub and poolroom was cleanstay there againgreat night sleepchecking inwe've stayedking room
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11 - 15 of 86 reviews
Reviewed 31 July 2017 via mobile

We have stopped at this place on the way to the west coast. We had to wait for about 10 minutes at the reception to be able to check in, there was no one there, no bell to ring, no way to get ahold of...More

Thank JuliaKosy
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 1 August 2017

Hi Julia, Thank you for taking the time to bring forward your situation. We would like to apologize for your experience at our hotel. The issues at the front desk will be investigated and we will use this as an opportunity to address our staff...More

Reviewed 24 July 2017 via mobile

My family and I recently stayed here for a little getaway. The hotel was decent enough. The service was friendly. The he pool was adequate although the hot tub kept shorting out while we were using it. If I could make a suggestion, I would...More

Thank cassievan76
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 26 July 2017

Dear Guest, We are very happy to hear that the overall takeaway from your stay with us was the value we provided. Knowing that our staff played a major role in making your time with us enjoyable is very encouraging and they will be made...More

Reviewed 21 July 2017 via mobile

The inside of the building is beautiful and the pool is gorgeous. There were no people in the pool the entire time we were there, so it was nice to enjoy the hot tub and pool alone. Restraint attached is nice as well and the...More

Thank Brook G
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 24 July 2017

Hi Brook, We appreciate that you took the time to write this review. It is fantastic to hear that you enjoyed so much of your stay. Thank you for your compliments on the pool, the restaurant, and the staff. Your praise will be proudly passed...More

Reviewed 14 July 2017

We've stayed here several times over the years but hadn't been back for about 10 years and were somewhat worried about what we'd find...Good as ever! They've done a remarkable job in keeping the property updated and maintained. We were even able to enjoy the...More

Thank billie r
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 17 July 2017

Hi Billie, We are very proud to know that after almost a decade, we still delivered you the same great hospitality you have come to expect. Your compliments on our cleanliness and overall appearance are greatly appreciated. Our kitchen staff will be very pleased to...More

A TripAdvisor Member
102
Reviewed 14 July 2017 via mobile

We had a reservation for 8 on friday and were quickly seated and served drinks. It was relatively empty in the restaurant. Told the server all but one would be having the pasta buffet. He didnt bring a menu. Finally flagged him down for a...More

1  Thank A TripAdvisor Member
Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 19 July 2017

Dear Guest, Thank you for making us aware of your experience. We are very sorry to hear about your situation at the restaurant. The level of service that you received is unacceptable to our standards, and we can assure you that we will be investigating...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Hot Tub
Indoor pool
Details
Price range
US$87 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$87 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (6)
Room & Suite (12)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
marialeclair4
30 October 2017|
Answer
Response from HeritageInn_11 | Property representative |
Hi Maria, I apologize there was an error with our Trip Advisor listing for our Cranbrook hotel. We do not offer a Free Hot Breakfast with each stay; however, you are able to purchase our Bed & Breakfast rate that does... More
0
Votes
Adrienne W
17 June 2017|
AnswerShow all 2 answers
Response from Clay W | Reviewed this property |
About 15 blocks or 2.9km. Heritage Inn is on the north end of Moose Jaw and Mosaic is downtown. It would be a 5-10 minute drive but at least a half hour walk depending how fast you walk.
1
Vote
Sharon M
24 January 2016|
Answer
Response from Diane R | Reviewed this property |
All the rooms in The Heritage Inn are smoke free
0
Votes
Room Tips
"Some rooms have windows that allow you to see the courtyard and pool. Ask for one of those so you can keep..."
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"Request a room away from any wedding parties."
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"Don't even bother, choose a different hotel!"
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"Don't get a room that faces the pool. There is no elevator so keep that in mind if you get a second story..."
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