Terrible Customer service. I never got to go. I made a reservation for December 2-4 for a hockey tournament for my son and I had to cancel because of a death on the family. I was told I could not cancel because the person who made the group reservation asked for a 1 month cancellation. Then I was told to take it up with the person who organized it. It's not like the whole group is cancellations. It's 1 room!!! I was charged the $357 on my card, no cancellation confirmation was sent to me. I understand there is a cancellation policy of 1 month in advance, but I was not able to predict the future and the death of my aunt. If I had this ability, I would not have reserved in the first place. It is ridiculous that the cancellation policy is not waived for a DEATH in the family. Shame on you! I know I will never recommend this hotel to anyone.…
A prractically perfect place - efficient, friendly, clean, well equipped, great breakfast. Gotta keep adding characters to get to 200.... more, more, more, heave ns how much must I write? This is my second attempt to do a review on trip advisoor and it will be the last
A great location for when I am family in Sherbrooke and Ascot Corners. Staff and cleanliness are always excellent. Very easy road access to accommodate getting around the city. Value for the money is also very good.
It was a quick but great stay. Everything was clean and quiet. Friendly staff. I definitely would stay there again. I used reviews to find this place and it had good reviews so I gave it a chance and it lived up to the reviews. Was worth the nightly rate for sure.
Spent a week doing day trips from the hotel to train at local farms and really appreciated the fridge and microwave. I was able to buy fresh fruits, veggies and sandwiches at 'La Recolte' just up the road to take with me for the day. Great location by Hwy 610, gas & dépanneur, Tim Hortons, A & W, pizza and chicken restaurant just across the street. Also, it was very hot and the outdoor pool was open the first week of September! What a treat. Room was very clean and bed was very comfortable. Breakfast was included and delicious, you could eat in or bring it up to your room. Will definitely return when I am back in Sherbrooke. P.S. Note that there is no elevator in the hotel which could be a problem for a person with mobility issues.
Only good things to say about this place. Reception was professioanl and friendly. The room and batroom was exceptionally clean and the bed and pillows were very comfortable; and it was quiet. For continental breakfast there were a lot of choices and was very good. If you are going to be n the area for a stop i highly recommend this place
The room is very clean and comfortable. The bed and pillows are clean. It also has a good feature to have two doors, one toward the hallway and another one towards the porch. You can sit on the porch to drink when weather is nice. The air in the room is fresh because of this setting. The staffs are very nice and supportive. You get good choices of breakfast.
The staff was very helpful and courteous.The rooms were nice and clean and at an affordable price.It also was in a nice location for our traveling needs.I would recommend The Hotel Le Floral to everyone.I will be staying there again during my next visit to Sherbrooke.
Amazing hotel to stay when you travel to Sherbrooke everything is wonderful very Clean and quiet and it is good for Family And customer service it is wonderful and if you have kids they going to have a wonderful time there is a big swimming pool
My wife and I love this hotel! Friendly staff. Very accommodating Millie at the front desk was very helpful in changing our room to the first floor. Rooms very clean and comfortable. The woman making breakfast made me smile when each day when in English she always told me “have a nice day”!