We just stopped at this hotel for an overnight, and we were glad we did! The hotel was updated and fresh. The staff was professional and helpful. The room was very clean and very comfortable. We weere pleasantly surprised...
Nice hotel- very comfortable rooms- very comfy beds and very clean. We were welcomed by great and helpful front desk staff. Only suggestion is for better signage to get into the parking lot- we ended up in a very dark lot behind the hotel at first- not what you want after a long drive. A bit pricey in my opinion- but oddly so are all of the local hotels.
Upon entering the Delta it was obvious they take cleanliness seriously. The lobby areas were impeccable and I was surprised how quiet it was even though they told me they were fully booked. The woman at reception was extremely friendly and provided information on the hotel upfront without even being asked. The room was exactly as the picture of posted on their website. It was very clean, spacious and had the amenities expected. The beds were very comfortable. Just a couple of minor points, there was no in room safe and they had shower gel/shampoo/conditioner in dispenser containers in the shower. Will definitely stay here again as it was a convenient location and was exactly as expected.
The front desk had a hard time charging the security deposit on my visa. After multiple attempts they ended up charging me 217$ in total. After arguing back and forth over the phone, they told me i’d get it back in two weeks. It’s been almost two months and still no refund. DO NOT let them charge you a deposit, you WILL NOT get it back! No matter how many time you call.
We spent two nights at the Delta Sherbrooke and while our room looked very nice and was well appointed, it wasn't the most comfortable. We also found out that there was a tournament in town and that many of the teams were staying at this hotel and it was quite a bit chaotic and loud. The location is OK to explore the area by car but there's nothing particularly exciting to see walking around the particular area where the hotel is located. There were no restaurant options at the hotel when we visited due to renovations.
The front desk staff is excellent. They are very helpful, understanding and sincere. The rooms are clean and the housekeeping staff friendly. Room service is prompt. If the opportunity presents I will stay here again.
Thanks to Krista for making this leg of our wedding anniversary trip extra special. Minutes after we checked into a suite room there was a knock at the door with a welcome gift and personal note. Such a nice welcome and speaks highly of the staff being attentive to guests. Thank you so much!
I stayed about 10 times at the Delta Sherbrooke this year and every stay was very pleasant. The rooms were recently renovated with great taste and everything is quite functional. I have had the chance to stay in one of their Junior Suite (as shown in the pictures) and they are truly top notch and the office space is amazing. Breakfast is served at the restaurant in the lobby, it has various options and the portions are generous. I highly recommend this hotel.
We had a terrific one night stay at this hotel. King room on the 6th floor facing East (I think) was quiet, and it was very clean, modern and spacious. Super comfortable bed. And the manager was very understanding about adjusting the reservation because of our cancelled flight.
This is our second visit. This time, it was just perfect for the fall foliage in the Eastern Townships. The Delta has an aged shell, but the interior has been fully modernized. The rooms are well appointed and was clean. Ample free parking. The restaurant was great for breakfast with excellent service. No pool or whirlpool, but they offer a nice breakfast for platinum+ members.
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