I had to cancel a reservation to this hotel due to members of my group falling ill. Unfortunately, I only found out just before 4pm (which was the deadline to cancel). I requested to cancel a few minutes after 4pm and my request was denied. I was charged full rate of 2 rooms! Highly recommend avoiding this place.
Excellent charming room! All commodities and friendly staff. The Eastern Townships is the place to go... Sherbrooke is a lovely cute little town! The Jacques-Cartier Park is a must to visit in the downtown area
Excellent hôtel. Service was professional. The rooms were clean. The facilities at the hotel were clean and easily accessible to everyone. The kids had so much fun in the swimming pool. The price was fair if we consider the season and the demand.
For $200 a night, continental breakfast SHOULD be included. Very strict on check in time 4PM? Wanted an extra $40 for check in at 3PM. Will look for another place next visit. Pretty sure in that price range something is available with breakfast…
A very comfortable and immaculate hotel in the heart of Sherbrooke Quebec's business center. Room was spacious and comfortable. Wonderful accommodations and a very professional staff made my stay extremely enjoyable. Staff was of the highest calibur. I am so glad I chose Hotel le President. A toute a l'heure!
The outside and rooms may be a bit dated, but the rooms were clean and the staff was friendly. It was affordable and close enough to down town that it made an enjoyable staff. Staff was accommodating in both English and French
As I always, I go to the travel bible here at Trip Advisor before booking a room in a city I've never stayed visited before. Hotel Le President turned out to be a great choice. Staff very friendly and helpful, too. I also liked the location - not far from downtown and close to major highways. I would stay there again.
Very pleasant employees and general director. Very nice rooms and nicely cleaned. A great swimming pool for the entire family. Hotel nicely located near restaurants, malls, movie theater and the high-way.
Look, this is not a 5-star hotel, nor does it advertise itself as such. Even considering Covid and the attendant staffing issues, this hotel is just not one I can recommend. There is nothing wrong with the rooms. They are sizeable, even if a bit dated. There is only one elevator. and, if it breaks down (which did happen) you will need to lug your bags up and down the stairs, with no staff to help. Breakfast was very inconsistent. Breakfast sandwiches were often unavailable, even at 7:30 a.m. The coffee, which was consistently available, was consistently terrible. One word: watery. Also, stairs needed to be ascended to reach the lobby, and then other stairs descended to reach the elevator. For the elderly and those with mobility issues, this makes life difficult. And there is absolutely nothing near the hotel, not within a 10 minute walk, minimum. But all of the above would be acceptable, if staff cared at all. From talking to them on the phone, to addressing them in person regarding room issues like malfunctioning coffee makers and having garbage emptied on request (with no housekeeping available due to Covid), I have never, never encountered a more inconsiderate and indifferent front desk. No Supervisor could be found throughout our stay. Frankly, it was appalling. And, if you don't speak French, good luck. Management needs to seriously address these concerns to guarantee better reviews in the future, as service was absolutely below par.…
Stayed four fantastic nights. Very friendly employees at reception. I loved the room, has everything you might desire coffeemaker fridge television and comfortable beds. Hotel has a beautiful indoor pool The location was okay, a bit of a walk to Tim Horton's etc. The view was quite nice. The rooms were not cleaned only on request (Covid.). But if you need anything all you have to do is ask at the reception. I have gotten used to the fact of not cleaning the rooms and I like it. The elevator broke down the last morning but it was not a big problem, the hotel has only three floors. This can happen everywhere. I would certainly recommend this hotel. Thank you for a great stay