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Hotel Palace Royal

820 reviews
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Traveller (333)
Room & Suite (223)
Pool & Beach (47)
Overview
  • Excellent43%
  • Very good40%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (820)Write a Review
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Traveller rating
221
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16
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214
50
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Show reviews that mention
All reviewsfamily suitebalcony overlooking the poolgreat locationold citypool and hot tubporte st jeanchlorine smellfrench doorscorner suitesofa bedmini suitemicrowave and fridgeseparate bedroombeautiful hotelconvenience storeunderground parkingcity view
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1 - 5 of 522 reviews
Reviewed 1 week ago via mobile

We stayed one night while staying in Quebec City. The hotel’s location was excellent, easy walking distance to old Quebec City. The hotel was clean, but a bit dated. The pool area was unique. A good stay overall.More

Thank SamPav
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 1 week ago

Bonjour SamPav, Thank you for having stayed at Hôtel Palace Royal and for tahing time to share your comments. We are very happy to have contributed to make your stay more enjoyable, Being located next to the Saint-Jean and the Palace d'Youville, our hotel is...More

Reviewed 1 week ago via mobile

Nice hotel just outside the St Jean gate entrance to Le Vieux Québec. Easy walking distance to shops and restaurants on St Jean and St Luis (a few hills). Hotel is clean and quaint. Recommend inside Nice hotel just outside the St Jean gate entrance...More

Thank CathyG2011
Reviewed 2 weeks ago

The hotel is within a five minute walk to the center of the activities. 7 minute walk to the Citadel. 10 minute walk to the Funicular to the port area. The hotel is in the middle of the restaurant areas and all of the tourist...More

Thank 24thIDTraveller
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 2 weeks ago

Bonjour 24thIDTraveller, Thank you for taking time to share such good impressions concerning your last stay at Hotel Palace Royal. We are so proud, by the service provided by our team as well as our Restaurant Beffroi Steak House, to have contributed to make your...More

Reviewed 4 weeks ago

Mostly this is an adequate hotel and worth booking if you can get a cheap rate. The location is good, at the edge of old Quebec, and the rooms have modern decor including laminate wood floors. There aren't a lot of extras or niceties, but...More

Thank Winter857
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 3 weeks ago

Bonjour Winter857, Thank you for having stayed at Hotel Palace Royal and for taking time to share your comments. We are glad you enjoyed the cleanliness of your room with city view as well as the service offered by our team. Being located next to...More

Reviewed 4 weeks ago via mobile

I’ve read the reviews for this hotel and more importantly the management responses to them. The 1 and 2 star reviews reflect my experience as well and the management responses completely reflect the attitude I’ve received from management. Terrible hotel. Smells bad. Rooms are dated....More

Thank ottawatcher
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 3 weeks ago

Bonjour ottawawatcher, We are surprised of your comments concerning your stay. Unlike your perception, our team is recognized for providing excellent customer service. Have a great day.

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123456105
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$123 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Quebec City
#21 Family Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Quebec City
#21 Family Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (333)
Room & Suite (223)
Pool & Beach (47)
Dining (37)
Amenities (13)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Riina M
25 August 2017|
AnswerShow all 2 answers
Response from CheriG7 | Reviewed this property |
There are so many restaurants near as you enter the old city and many are creperies that have all vegan choices.
0
Votes
Riina M
21 August 2017|
Answer
Response from jene354 | Reviewed this property |
from the Hotels Jaro official website... Opening Hours Monday to Friday from 8am to 10pm; Saturday and Sunday, from 9am to 10pm; Every day from 9pm to 10pm : adults only. *The pool’s opening hours may vary according to... More
1
Vote
chiefjohn
7 April 2017|
Answer
Response from Les_Hotels_JARO | Property representative |
Hi chiefjohn, Unfortunately, since we do not own the indoor parking, it is not offered free of charge. To find out about the rate, we invite you to visit the FAQ section of our official website. We look forward to... More
-1
Votes
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123456
Room Tips
"rooms with a bathtub to relax after a long walking day"
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"Worth getting a room with an interior balcony on a higher floor"
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"if you want a room with a balcony ask for the interior ones that have a pool view. the ones with street view..."
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"luxury studio rooms are expensive but amazing spa bathroom and views."
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