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Hotel Acadia

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Hotel Acadia
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634 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Level Contributor
3 reviews
Reviewed 2 days ago NEW via mobile

The location was perfect for us. Easy access to many sites by walking or a short drive. Hotel staff was very friendly and helpful. Room was very clean. Excellent value for the price! Plan on spending $20 per night for parking.

Helpful?
Thank Brad M
Pittsburgh, Pennsylvania
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 week ago

I stayed there Friday and Saturday and returned Sunday due to a flight change The Hotel is very quaint and is multiple buildings which are very old and give off the feeling of 19th century France. The staff is excellent, especially Haris. I had 2 different rooms, the first room was very modernized and beautiful, but the second room was... More 

Helpful?
Thank Pittony
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

First of all, we would like to thank you for taking the time to express your satisfaction on Trip Advisor. We are truly happy to know that your stay with us has completely met your expectations. It is always a pleasure for us to know that our customers appreciated their room and that they recommend our hotel to their loved... More 

Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Hotel Acadia is easily walk-able to anywhere in Old Towne. My partner and I stayed in two different rooms; the first was quite small and on the 5th story (no elevator). That being said, even the economy room had a Jacuzzi tub, albeit a small one. There was also a public spa right out side our door. The second room... More 

Helpful?
Thank BeLikeWater311
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

First of all, we would like to thank you for taking the time to express your satisfaction on Trip Advisor. We are really happy to know that your stay with us has met your expectations. It is always a pleasure to know that our customers appreciated our outdoor spa, located on the rooftop of our hotel. It is true that... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

no elevator. very narrow stairs. Getting to the forth floor with luggage was not fun. rooms and décor are very outdated. Meant to look antique, but just old. very squeaky, noisy rooms. valet parking only. Otherwise great location and very cozy. no bottled water anywhere. breakfast coupons only for guests who booked directly.

Helpful?
Thank oceanbeaver
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

First of all, we would like to thank you for taking the time to evaluate us on Trip Advisor. We are very disappointed to learn that your stay with us has not met your expectations. Let us assure you that we take our customers' reviews very seriously as they help us know what we have done right and what we... More 

2 reviews
Reviewed 4 weeks ago

ageing facilities. the rooms did not match with photos.. inferior room was given. compulsory valet parking no self parking unless walk 5 minutes to park outside in city facility... it has a large yard that can accommodate 20 cars. only 3 were there and still made it compulsory valet... not comfortable to pay CND5 tips when pickup so had to... More 

Helpful?
Thank _v_v_v_ush
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

We are sorry to read that you did not fully appreciate your stay with us. Let us assure you that we read every customer review, as it helps us know what we have done right and what needs to be improved. First of all, we would like to precise that our pictures on our website are an example of a... More 

Duluth, Minnesota
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 October 2016 via mobile

The staff were wonderful the entire stay from recommending restaurants, providing large umbrellas, reserving cabs or giving directions. The large in room bathtub was fantastic along with the roof top spa. We loved every moment and slept fantastic. Might be a bit drafty in winter but it wasn't that cold while we were there. Definitely would stay again

Helpful?
Thank dragonflyfrisbee
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you so much for taking the time to express your satisfaction about our hotel. We are truly happy to learn that you fully enjoyed your stay with us. It is always a pleasure to know that our clients appreciated their experiences and that they would recommend us. In fact, we have a beautiful historical building in the heart of... More 

Bryn Mawr, Pennsylvania
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 October 2016 via mobile

Had to stay extra night because flight was cancelled. This hotel was $75 for one night. Great deal for what you got. I am used to more in a hotel but it was fine for one night. Room was very small but was clean and served its purpose. There is no gym or pool. The room i had was not... More 

Helpful?
1 Thank Donna F
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you for taking the time to evaluate us on Trip advisor. We are happy to know that you enjoyed your stay with us. Our hotels are located in century-old buildings, all our rooms are different and have their own unique and historical cachet. We are sorry to know that you disliked your room. However, it is true that we... More 

Stoney Creek
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 October 2016

Quebec City is absolutely beautiful and my husband and I enjoyed our two days there. The Hotel Acadia is perfectly situated, walking distance to all the attractions. The hotel is an older building and the room we had (511) was at the very top in the Acadia section. There are no elevators and the stairs are narrow in spots but... More 

Helpful?
1 Thank Caroline122
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you so much for taking the time to evaluate us on Trip Advisor. We are truly happy to know that you enjoyed your stay with us, but we are sorry to learn that your room has not met your expectations. As you said, it is true that we are perfectly located in the heart of the old city and... More 

Level Contributor
75 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 October 2016

Located just inside the gates of historic old Quebec city, 300 yr old building, new washrooms, some fine views of hotel Frontenac. very quaint, not modern interior but comfortable. small rooms, it is all about history and location

Helpful?
2 Thank Bill D
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you so much for taking the time to review our hotel on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us. It is always great to receive such positive feedback from our guests! To start, it is true that we are perfectly located in the heart of the Old-City, within a walking... More 

Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016

Decent spacious rooms -suites, very friendly staff who were helpful through out my stay It's within a Quiet environment and walking distance to most areas. Happy with my stay in Quebec . Highly recommend

Helpful?
2 Thank georgeyaombado
TommyBernier1, Public Relations Manager at Hotel Acadia, responded to this review

Thank you so much for sharing your satisfaction about your last experience with us! We are truly happy to see that you fully enjoyed your stay with us and that you recommend our hotel. It is always a pleasure to receive such positive feedback from our guests! In fact, our hotel is located in the heart of the Old city... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Acadia

Address: 43, rue Sainte-Ursule, Quebec City, Quebec G1R 4E4, Canada (Formerly La Maison Acadienne)
Region: Canada > Quebec > Quebec City > Downtown Quebec City
Price Range: €52 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Acadia 3*
Number of rooms: 40
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Also Known As:
Acadia Hotel Quebec City
Acadia Quebec City
Hotel Acadia Quebec/Quebec City
Hotel Style:
#37 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Acadia staff and other travellers.
9 questions
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Questions? Get answers from Hotel Acadia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower floors are noisier, but easier to get to”
 of 5 bubbles oceanbeaver, 15 Nov 2016 | Read review
“Get a room on the lower floors, especially if there are mobility issues.”
 of 5 bubbles Caroline122, 22 Oct 2016 | Read review
“no elevators so if you have trouble with stairs stay somewhere else”
 of 5 bubbles sillygirl938, 30 Sep 2016 | Read review
“Room 101 was wonderful”
 of 5 bubbles CEWinch, 9 Sep 2016 | Read review
“ask for a studio for a few dollars more.”
 of 5 bubbles lindagK2441GE, 7 Sep 2016 | Read review
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