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Hotel Chateau Laurier

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Hotel Chateau Laurier
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1,309 Reviews from our TripAdvisor Community

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Showing 743: English reviews
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Reviewed 1 week ago via mobile

I was expecting a 4 to 5 star because of the name. The hotel is not fancy. The indoor salt water pool is small and shallow. There are 2 hot tubs outdoors which was pretty crazy to run to them in -20 weather! It was exhilarating. The staff is wonderful, welcoming and accommodating. The beds are large and the tub...

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Helpful?
Thank Vacationwithb
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Vacationwithb, Thank you for such a detailed review of your visit to the hotel, happy to read you enjoyed your stay. We hope you will return. JCaron

Arlington, Massachusetts
Reviewed 1 week ago

We have stayed in the Chateau Laurier the last several years on a ski trip to Quebec City. One couldn't ask for better experience in a great location. The staff is very friendly, and the rooms and hotel quite high standard with al the amenities you need including a wine dispensing machine, a coffee machine, room refrigerators and coffee, a...

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Helpful?
Thank MikeBarry657
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour MikeBarry657, Humble and joyful to get your stamp of approval! The happiness of our visitors is most important to us and it remain our goal after 40 years in business. Your 5 star rating is a source of motivation for the entire team. We look forward to your next visit. JCaron

Montreal, Canada
Reviewed 2 weeks ago

We did spend two days (one night) in Quebec City last weekend. Everything was perfect and the service was top notch! Fantastic room in the lovely hearth of Grande Allée street. Very nice restaurants near by and many things to do!

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Helpful?
Thank Michel L
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Michel L, Thank you so much for a positive review of your visit at the Hôtel Chaâteau Laurier Québec. Our main objective is to provide each customer with a superb experience. We hope you will visit us again. JCaron

Toronto
Reviewed 3 weeks ago

Am always so very happy to stay here .... walking distance to everything .... Grande Allee, ,,, old Town .... Basse Ville .... and the St Hubert next door... very comfortable place to have dinner alone .. the hotel is truly welcome to conferences ... and my friends have been impressed with the amazing electronic wine bar .... which allows...

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Thank Carolyn B
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Carolyn B, We are happy to hear that you are satisfied with our hotel every time you stay with us. We strive to offer great service consistently. We hope you will visit us again maybe for a pleasure trip! Jcaron

Uxbridge, Canada
Reviewed 3 weeks ago

We had a lovely weekend stay at the Hôtel Château Laurier Québec. It is ideally located in the heart of Québec City, on Parliament Hill. It is a 1 block walk to the Old walled City of Québec and just around the corner from fabulous restaurants on the lively Rue Grande Allée street. A MUST-EAT Dining experience. The hotel is...

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1Thank debrakgrose
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour debrakgrose, Thank you for taking the time to share your satisfaction to us and especially to our future guests. It is so gratifying to learn that we met your expectations and we hope you will visit us again. Jcaron

Land O Lakes, Florida
Reviewed 3 weeks ago

Hotel Chateau Laurier is a beautiful hotel that has a very friendly and helpful staff that wants to make your trip with them a pleasurable one. The hotel is located near many restaurants that are walking distance. It also is walking distance to downtown Old Quebec, which is beautiful. The room was comfortable and very clean with lots of drawers,...

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Helpful?
Thank JenC1977
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour JenC1977, We would like to take the time to thank you for a very positive review of the Hôtel Château Laurier Québec. We are always pleased when people share their experiences and opinions on our establishment. We hope you will visit us again. Jcaron

Reviewed 4 weeks ago via mobile

We stayed for couple nights during Quebec Carnaval. Very convenient location. Close to everything. Is a big plus. Used a pool, which was a very small and water was cold. Didn't liked room service. Had to wash jacuzzi by my self. And during our stay haven't noticed floor cleaning. Stuff on reception was very pleasant. Morning buffet was good as...

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Thank Iryna S
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Iryna S, Thank you for providing us with a detailed review. The Carnival is the highlight of the winter season, our location in the heart of the festivities in addition to a full occupancy during 10 days and so many visitors walking by the lobby it is not an easy task to keep all the public areas clean at...

Portland, Maine
Reviewed 4 weeks ago

We stayed at the hotel for winter carnaval and loved the location as it was directly across from one event area and a quick walk from other main attractions. We walked outside the door to XC ski in the Plains D' Abraham park too. Our room was spacious and the electronic wine vending machine in the hallway was a bonus!...

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Thank DavidNE2017
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour DavidNE2017, Thank you for your positive review of our establishment. We hope you will return. Jcaron

Dublin,
Reviewed 19 February 2017 via mobile

Our stay was great. The location can't be beat to easily walk to Old Quebec. The staff was extremely friendly. My only complaint is the awful wooden rails that surround the beds. We have bruises and bloody knees and shins from bumping into the rails constantly. (Honestly - no exaggeration). The rails extend approximately 4 inches past the mattress. We...

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Thank Betsy G
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Betsy G, Thank you for your feedback following your visit at the hotel. Happy to read you enjoyed the location, very sorry about your knees. We hope you will visit us again. Jcaron

Los Angeles, California
Reviewed 16 February 2017

We travel frequently, and have yet to encounter a concierge service that equals this hotel. Michel gave us wonderful recommendations for self-guided and organized tours, and for restaurants, a hot chocolate shop (Erico's), and possibly the oldest market in North America (J.A. Maison) that made for truly memorable eating and drinking. The hotel manager, Michelle, was also extraordinarily genial and...

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Helpful?
Thank Greg2G
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Greg2G, Thank you so much for your wonderful review, we are very fortunate to have a fabulous operation team who enjoy making guest happy. We hope you will visit us again. Jcaron

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Region: Canada > Quebec > Quebec City
Price Range: €90 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Chateau Laurier Quebec/Quebec City
Hotel Style:
#6 Spa Hotel in Quebec City
#18 Business Hotel in Quebec City
#29 Family Hotel in Quebec City
#37 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chateau Laurier staff and other travellers.
16 questions
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Hampton, New Hampshire
over a year ago
Edmundston, Canada
6 months ago
11 months ago

See all questions (16)

Questions? Get answers from Hotel Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“part of the hotel is renovated ... parts not ... ask for a room in the renovated part ....”
 of 5 bubbles carolynb416, 2 Mar 2017 | Read review
“We stayed in the Green Section on the 2nd floor.. very quiet.”
 of 5 bubbles debrakgrose, 28 Feb 2017 | Read review
“High floor, facing the Plains of Abraham”
 of 5 bubbles Greg2G, 16 Feb 2017 | Read review
“Rooms are Grand Alle are noisier but great if you don't want to freeze to see the parade”
 of 5 bubbles mishcasey, 15 Feb 2017 | Read review
“Excellent location. Right on Grande Allee and minutes to Old Quebec.”
 of 5 bubbles jennydN5916OT, 5 Jan 2017 | Read review
5 of 5