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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    1/10/2017 2/10/2017
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$88/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$146
    US$78
    SAVE US$68
    US$112
    US$111
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
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    Overview
    • Excellent12%
    • Very good27%
    • Average30%
    • Poor17%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (424)
    There are newer reviews for Hotel Universel Quebec
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    111 - 115 of 198 reviews

    Reviewed 3 October 2014

    Outside front door there is a 3 star sign for this hotel and really that's all it is. The room I had was very large and had a spa bath but the room was very dark. Not very good lighting, everything was painted dark brown,...More

    Thank kayza3
    Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 6 October 2014

    Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. First, it is true that our guests appreciate our indoor pool and spa, especially during fall and winter, since it is colder outside....More

    Reviewed 2 October 2014

    This hotel was filthy! Service was mediocre, hallway and rooms were very dirty.stayed 1 night although had originally booked for 3! I don t know how this hotel got it s four stars because i wouldn t give it one.Asked for directions at reception and...More

    3  Thank rosyposyrocks
    Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 6 October 2014

    Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. We are sorry your stay did not meet your expectations. We can assure you that follow-ups will be done in order that your...More

    Reviewed 24 September 2014

    Stayed here 1 night. Our room was very comfortable and clean. We also had dinner downstairs in the bar area and it was especially good. Our waitress, Virginique was lovely and looked after us very well. The only problem was a mix up with breakfast...More

    Thank carmel255060
    Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 26 September 2014

    Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. First of all, we are glad you enjoyed your stay. Also, we are pleased you found your room comfortable and clean, since we...More

    Reviewed 22 September 2014

    Checked into this hotel as part of a tour group!! What an experience Upon arrival at the hotel we were assigned two rooms both with two double beds (couples) 1 of the allocated rooms had a hole in the wall next to the air conditioner...More

    3  Thank BUTTER5
    Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 25 September 2014

    Thank you for taking the time to share your review. First, we would like to precise that your case has already been communicated to our management team. Our business director will soon contact you and your tour operator to follow up that case. This situation...More

    Reviewed 7 September 2014

    The hotel web site has pictures of the swimming pool and seems to be a resort. As soon we arrived there, it looked more like bad motel than a hotel. It is an aged motel and the carpet leading to room is a mess and...More

    2  Thank Faisal L
    Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 9 September 2014

    Thank your for taking a moment of your time to share your review with us. We are sad to hear that our hotel has not met your expectations. Our guests’ comments are important as they give us the opportunity to improve our services. We take...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$78 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Hotels.com, Priceline, TravelClick, Cancelon, Hotwire, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Universel Quebec Quebec City
    Add Photo Photos
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
    Dining (7)
    Hotel & Grounds (98)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Danika A
    29 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    8 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    8 July 2015|
    AnswerShow all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "go somewhere else , allez ailleurs ;)"
    Read review
    "Ask to see the room. They are not egal."
    Read review
    "DO not be fooled by the pretty pictures of the tropical garden, this place is a dump"
    Read review
    "Top floor (4th)"
    Read review
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