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Hotel Universel Quebec

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Traveller (171)
Room & Suite (71)
Pool & Beach (12)
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Overview
2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5 Canada See on map
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (493)
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1 - 5 of 228 reviews
Reviewed 2 days ago

Ordinary room.....and the tv remote control and the room thermostat didn’t work, but were repaired quickly. Basic amenites, 2 small bars of soap, 1 shampoo and 1 washcloth, and somewhat shabby and rough towels. There was an indoor pool and spa. Staff at the front...More

Thank avabro
Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded today
Google Translation

Bonjour, Tout d’abord, merci d’avoir pris le temps de nous laisser un avis sur votre expérience dans notre hôtel. Nous...More

Reviewed 1 week ago via mobile

You pay for what you get. Definitely will not be staying at this hotel again. Very cheap looking. Beds were not comfortable at all. I asked for one king bed and got two queen beds. And the front desk lacked customer service skills.More

Thank Stef R
Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 5 days ago

Hello, First of all, thank you for taking the time to leave us an opinion about your experience with us. We are sorry to hear that your stay with us did not meet your expectations and we assure you that your comments will be considered...More

Reviewed 1 week ago

If you are after an up market hotel, this is not for you, you will however have to pay a lot more for one. First impressions good with light and airy lobby. Check in easy and quick. Staff helpful with info about the local buses....More

Thank Steve-and-Andie
Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 1 week ago

Thank you for taking a few minutes of your time to review us on TripAdvisor. We are happy to read that our location and the proximity to the city help you enjoy Quebec City. We assure you that we take notes of all your comments...More

Reviewed 1 week ago

I appreciate my weekend at Sainte-Foy and saw a lot of tennis matchs at Laval University. I will be back next weekend to the quarters-finals until the finals (September 14th to 16th). Let's hope that they're still hve good matchs to come!!More

Thank gobeilserge1
Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 1 week ago

Thank you for this great review on Tripadvisor, it is a pleasure for our team to see that you liked our facilities and hotel. Indeed, we are located just a few steps away from the Laval University, where several important sports matches take place every...More

Reviewed 4 weeks ago

I forgot a swim suit in my room when I left. I called the same day of departure to ask if they could hold it for me. They gave me the run around and said the suit was not in my room. I know I...More

Thank pjs435
Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 4 weeks ago

1-I forgot a swim suit in my room when I left. I called the same day of departure to ask if they could hold it for me. They gave me the run around and said the suit was not in my room. I know I...More

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About
Description
The Hotel Universel is located in front of the Laval University, aproximately a 15 minute drive to Old Quebec. For a warm and very relaxing getaway in Quebec, Hotel Universel offers you the best with its ...More exotic Atrium and Scandinavian Spa. Our 160 stylish rooms and suites will please both business people and tourists alike, in their quest for commodity, comfort and leisure. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
160
Price range
US$78 - US$148 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Universel Quebec Quebec City
Location
Canada > Quebec > Quebec City
Photos
Traveller (171)
Room & Suite (71)
Pool & Beach (12)
Dining (7)
Business Centre & Event Rooms (6)
Nearby
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Questions & Answers
Ask a question
Caton D
8 December 2017|
AnswerShow all 3 answers
Response from Geneviève M | Property representative |
Hi, to book a room, you must be over 18 and you will need a credit card. Thank you and have a great day!
0
Votes
Danika A
29 December 2016|
Answer
Response from TommyBernier1 | Property representative |
Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
0
Votes
Google Translation
Grnevieve
8 October 2015|
AnswerShow all 2 answers
Response from TommyBernier1 | Property representative |
Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
0
Votes
Room Tips
"Find another hotel"
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"I would stay on the 2nd floor again, pool area a little loud"
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"Away from the main lobby which can be noisy."
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"Ask for a renovated room."
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