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24/12/2017 25/12/2017
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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
    Lowest prices for your stay
    24/12/2017 25/12/2017
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    Traveller (139)
    Room & Suite (54)
    Pool & Beach (11)
    • Excellent12%
    • Very good27%
    • Average30%
    • Poor17%
    • Terrible14%
    Travellers talk about
    “spa area” (10 reviews)
    “hot tub” (8 reviews)
    “nice pool” (3 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (444)
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    1 - 5 of 206 reviews

    Reviewed 1 week ago via mobile

    The rooms are big and the beds confortable. Everything was clean and nice bit the access to the pool is through coridors that pass in front of the doors that are verry drafty. You gotra walk through the loby in your bathing suit and towel...More

    Thank Jean-Raymond D
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 1 week ago

    Thank you for taking a few minutes to share your comments with us, we are happy to know that you appreciated our restaurant. However, we are sorry to see that you did not fully appreciate our atrium. Indeed, there are periods during the day that...More

    Reviewed 3 weeks ago via mobile

    Stayed for two nights, walls were paper thin. Didn’t sleep much the first night. Wifi was constantly on the fritz, no ppv. Our room wasn’t made up until 6:30 pm, even though we had left the room all day with the sign saying please make...More

    Thank Kayla D
    Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 3 weeks ago

    We are sorry to see that your stay did not meet your standards and that you did not fully appreciate our rooms and facilities. For all 2-night stay, the room is made only upon request, but we cannot guarantee a period within which it will...More

    Reviewed 4 weeks ago

    One night with grandchildren for a visit to the aquarium the next day. Clean, standard rooms (renovated section). The pool was a must for the kids before calling it a night! Boston Pizza is within the same building so that was the choice for dinner...More

    Thank Luz039
    Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 3 weeks ago

    Thank you so much for this great review, we are glad to know that you had a fantastic family time in our hotel. We are happy that our rooms and facilities met your expectations. We truly hope to have the pleasure to welcome you back...More

    Reviewed 24 October 2017

    What is unusual about this hotel is that the swimming pool and hot tub are inside the hotel near reception and you have to pass them on the way to your room or the Boston Pizza restaurant . Quirky but different. The rooms were ok,...More

    Thank Dave M
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 25 October 2017

    First of all, we would like to thank you for taking the time to review our hotel on Trip Advisor. We always read all the reviews we receive from our guests as your comments are essential to improve our services. With that being said, we...More

    Reviewed 16 October 2017 via mobile

    No sound proofing at all! Party in the hallway, in the parking lot, the sound coming in from the air conditioning, all that way past 11, more like up until 2 am. Bathroom the size of a closet. 2 days of the worst experience of...More

    Thank diane a
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 17 October 2017

    We are truly sorry to read that your experience at our hotel did not meet your expectations. We take our guests’ comments at heart and we will certainly assure a follow-up with our team. Please note that if there is any aspect that disturb you,...More

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    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$67 - US$177 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Priceline, Travelocity, Orbitz and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Universel Quebec Quebec City
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    Traveller (139)
    Room & Suite (54)
    Pool & Beach (11)
    Dining (7)
    Hotel & Grounds (106)
    Bathroom (15)
    Business Centre & Event Rooms (6)
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    Nearby Restaurants
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    SHAKER Cuisine & Mixologie Ste-Foy
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    Boston Pizza
    59 reviews
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    Nearby Attractions
    Chutes de la Marmite
    5 reviews
    1.46 km away
    Jardin Botanique Roger Van den Hende
    26 reviews
    1.36 km away
    Salle Albert Rousseau
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    Ask a question
    Questions & Answers
    Caton D
    8 December 2017|
    AnswerShow all 3 answers
    Response from Geneviève M | Property representative |
    Hi, to book a room, you must be over 18 and you will need a credit card. Thank you and have a great day!
    Danika A
    29 December 2016|
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    Google Translation
    8 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    Room Tips
    "Ask for a room in the renovated section"
    Read review
    "Stay above 1st floor for newer rooms"
    Read review
    "go somewhere else , allez ailleurs ;)"
    Read review
    "Ask to see the room. They are not egal."
    Read review
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