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The Hotel Universel is located in front of the Laval University, aproximately a 15 minute drive to Old Quebec. For a warm and very relaxing getaway in Quebec, Hotel Universel offers you the best with its exotic Atrium and Scandinavian Spa. Our 160 stylish rooms and suites will please both business people and tourists alike, in their quest for commodity, comfort and leisure.
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Good to know
2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5 Canada
Nice hotel, clean and well maintained and very friendly staff. We recieved an upgrade to a king room with jacuzzi tub and walk out to the pool area was really nice. 15 minute drive to old Quebec city. Has a restaurant attached but we didnt...More
Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 29 September 2018
We would like to thank you for writing this review on TripAdvisor! We are glad to see that you enjoyed your stay at our hotel and the friendliness of our staff.
We look forward to welcoming you again soon,
Ordinary room.....and the tv remote control and the room thermostat didn’t work, but were repaired quickly. Basic amenites, 2 small bars of soap, 1 shampoo and 1 washcloth, and somewhat shabby and rough towels. There was an indoor pool and spa. Staff at the front...More
Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 23 September 2018
Tout d’abord, merci d’avoir pris le temps de nous laisser un avis sur votre expérience dans notre hôtel. Nous...More
You pay for what you get. Definitely will not be staying at this hotel again. Very cheap looking. Beds were not comfortable at all. I asked for one king bed and got two queen beds. And the front desk lacked customer service skills.More
Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 18 September 2018
Hello, First of all, thank you for taking the time to leave us an opinion about your experience with us. We are sorry to hear that your stay with us did not meet your expectations and we assure you that your comments will be considered...More
If you are after an up market hotel, this is not for you, you will however have to pay a lot more for one.
First impressions good with light and airy lobby. Check in easy and quick. Staff helpful with info about the local buses....More
Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 16 September 2018
Thank you for taking a few minutes of your time to review us on TripAdvisor. We are happy to read that our location and the proximity to the city help you enjoy Quebec City. We assure you that we take notes of all your comments...More
I appreciate my weekend at Sainte-Foy and saw a lot of tennis matchs at Laval University. I will be back next weekend to the quarters-finals until the finals (September 14th to 16th). Let's hope that they're still hve good matchs to come!!More
Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 11 September 2018
Thank you for this great review on Tripadvisor, it is a pleasure for our team to see that you liked our facilities and hotel. Indeed, we are located just a few steps away from the Laval University, where several important sports matches take place every...More