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Hotel Plaza Quebec

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Traveller (191)
Room & Suite (196)
Pool & Beach (57)
Overview
  • Excellent26%
  • Very good39%
  • Average16%
  • Poor11%
  • Terrible8%
Travellers talk about
“murphy bed”(14 reviews)
“privilege room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)
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187 results
Traveller rating
56
68
30
14
19
Traveller type
Time of year
LanguageEnglish
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56
68
30
14
19
Show reviews that mention
All reviewsmurphy bedginger restaurantprivilege roomspace saverballoon animalsbalcony facing the poolfamily oriented hotelparis grillnice indoor poolpierre laporte bridgevery nice hotelpretty hotelbusiness triplarge mallspoke englishsainte foyshopping and restaurants
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1 - 5 of 187 reviews
Reviewed yesterday

This was our second stay at a Jaro Hotels and once again quite disappointing... First, the check-in: the valet came rushing to our car with a "faux-condescending" approach - I told him that we didn't need help, but he insist and say: "this is our...More

Thank Curious_Canucks
Reviewed 3 days ago via mobile

As someone with sensitivity to dust and mold (allergies), I warn you about this hotel. The decor / furniture was modern. However, our room had a tub that didn't drain, and a shower with moldy caulking. The air conditioner is self contained in the room...More

Thank saturnfan32x
Reviewed 2 weeks ago via mobile

Booked this hotel for first time and am staying in room 708. Checked in late and all was ok till I saw the condition of washroom. Mold growing ( see pictures). Went to see the reception and told them that I have booked two rooms...More

Thank moshimonkey
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Plaza QuebecResponded 1 week ago

Bonjour moshimonkey, We are sorry to read your recent experience at Hotel Plaza Québec was not up to our standards. As spoken with a member of the management, we can assure you that all the necessary follow-ups have been done with our team in order...More

Reviewed 3 weeks ago

It was my fault for not reading that the balcony rooms were around the pool. It was very noisy and not a good place to stay if you are tired. The 5:00 check in is inconvenient if you have traveled a good distance and are...More

Thank Peggie F
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Plaza QuebecResponded 2 weeks ago

Bonjour Peggie, We are sorry your experience did not meet your expectations. Indeed, all our rooms with balcony are located in our indoor garden overlooking our swimming pool. However, we are happy you appreciated the comfort of our beds, the shower as well as the...More

Reviewed 3 weeks ago via mobile

First day Hotel hallways were littered with debris ie not vacuumed But better the following days Second day got back to the room after 6pm and room had not been cleaned. The bathtub has black dirt quite visible: bleach would take care of this. The...More

Thank Dadulo
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Plaza QuebecResponded 3 weeks ago

Bonjour Dadulo, We were happy to welcome you during your recent stay at Hotel Plaza Québec and thank you for taking time to rate our property. We are sorry to hear your experience did not meet all our cleaning standards. Please note all the necessary...More

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About
Description
Located at the city entrance through the bridges, within close proximity to Sainte-Foy's shopping centres - Laurier Québec, Place de la Cité and Place Ste-Foy - and only 10 minutes away by car from ...More downtown Quebec City, Hotel Plaza Québec welcomes guests in a modern and Victorian inspired setting. Aside from its castle-like architecture and decor, the hotel features 233 cozy rooms equipped with memory foam mattresses, wooden floors and children's bed, for some. A unique indoor garden with swimming pool and palm trees, a wellness centre, the very trendy Ginger restaurant in which musical shows are presented many times a week, and free indoor and outdoor parking lots are also featured at the hotel. A great combination of style and convenience awaits at Hotel Plaza Québec! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (191)
Room & Suite (196)
Pool & Beach (57)
Dining (39)
Amenities (21)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lilj1
10 May 2017|
Answer
Response from Ramandeep T | Reviewed this property |
I think they do serve gluten free but not 100% sure.
0
Votes
kcameron500
20 January 2017|
AnswerShow all 2 answers
Response from Les_Hotels_JARO | Property representative |
Hi, We recommand that you use Google Maps in order to see the distance and rates for cabs between our hotel and the train station and from the hotel to Old Quebec. Without traffic, we are about a 10 minutes drive to the... More
0
Votes
Google Translation
r0bertp548
6 June 2016|
Answer
Response from Les_Hotels_JARO | Property representative |
Yes. We do have pool towels. You can also bring your own. Each room has a coffee pot. If you want to see the list of things that are in each room, please visit our official Website. Have a great day!
0
Votes
Google Translation
Room Tips
"do not stay here or any Ja-ro Hotels."
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"Unless you have kids and like noise, don't get a balcony room."
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"Room with a balconey overlooking the pool looked interesting"
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"Just be aware if you ask for a double room one bed is a Murphy Bed and in the small rooms there is no much..."
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