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Hotel Plaza Quebec

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Hotel Plaza Quebec
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262 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Reviewed 1 week ago via mobile

Was disapointed for the pool temperture , was not heated !! The jacuzzi was very hot and was not confertable to stay .The food could't eat there was with the family, but had a choice of a snack bar with coffee . Would go back any time .

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Helpful?
Thank Sylvain G
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Sylvain G, Thank you for taking the time to write a review. The hotel's indoor swimming pool is heated. You can adjust the temperature of the hot tub. If necessary, the front desk team or the lifeguard can show you how. The hotel's restaurant, Ginger, offers a restaurant and a bar section. The restaurant part is designed for families....

Houston, Texas
Reviewed 2 weeks ago

The hotel in general is in good condition, the room we got was surrounded by noises, but general ok. Receptionist really gentil, Mr. Raphael made our stay really welcoming at the front desk, really profesional, also the Concierge, giving good tips for knowing the city.

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Helpful?
Thank Traveler4theworldmx
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Traveler4theworldmx, Thank you for staying at Hotel Plaza Québec and for taking the time to write a review. We are pleased that you enjoyed the service offered by the front desk as well as by our concierge. We will share your good comments with them. Thank you and have a wonderful day

Sacramento, Ca
Reviewed 4 weeks ago

PROS This is an upscale hotel and the rooms are spacious and well appointed, with comfortable beds. Unfortunately, they have gone the, "comforter" route on the beds which are much too HOT! (How do you say blanket in French?) They have a nice restaurant and the food is good and reasonably priced. A block away there is a McDonald's and...

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Helpful?
Thank SacramentoCalGal
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear SacramentoCalGal, Thank you for having stayed atHotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed the dimensions of our hotel rooms and their amenities. Hint: it is possible to take a bus to go directly to the Old Quebec. The bus stop is located in front of the hotel entrance. By...

Montreal, Canada
Reviewed 29 October 2016

We stayed 2 nights in october 2016. And everything was wonderful. The hotel is very modern. Our room was super clean. The pool is clean with lots of towels. The lobby staff is really nice. There is plenty of free parking. Every was great.

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Helpful?
Thank poulin150
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear poulin150, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed the hotel design, its cleanliness and our team. We hope to welcome you again on your next visit to Quebec City. Have a wonderful day

Ottawa, Ontario
Reviewed 28 October 2016

Found the room rather small ,especially with Murphy bed opened. Knocked our legs a few time on the corner of that bed. No hand towels - needed to ask the staff .Free wi-fi limited to one day only, had to pay after the first day - that is cheap! Obviously behind in modern conveniences: no coffee/tea Keurig machine and microwave....

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Helpful?
Thank denisr443
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear denisr443, Thank you for having stayed at Hotel Québec Inn and for taking the time to write a review. We are glad you enjoyed the facilities of the hotel and our team. Basic Internet is free during your entire stay. However, you must reconnect to the network after 24 hours. No charge. All our hotel rooms have a coffee...

Montreal, Quebec, Canada
Reviewed 28 October 2016

Stayed here for a one night getaway just for fun. The hotel room was beautifully decorated and modern. The beds are very comfortable and the balcony overlooking the garden was really special. There is a small playroom for kids and a few arcade games. The pool area is beautiful but the pool is a little small and the hot tub...

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Helpful?
Thank Tara L
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Tara L, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed the decor, the comfort of your hotel room and the pool area. The jets in the hot tub stop after a while. There is a sign next to the hot tub explaining where to...

uk
Reviewed 18 October 2016

I stayed in this hotel last week, i was on my business trip to Quebec, service was good but front desk staff were not very helpful, restaurant staff was great and you can get a decent selection of menu there, a good choice for short stay.

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Helpful?
Thank lionuk
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear lionuk, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed the service and the dishes of the Ginger restaurant. We will share your review with employees of the front desk. Thank you again for your review. We hope to welcome you again during your next...

Saint John, Canada
Reviewed 13 October 2016

I work customer service for over 30 years, my daughter and ! stayed at the Plaza Hotel the first week of October. It was booked solid, 3 cruise ships were docked with bus loads of tourists. We travel a lot and have the ability to raise or lower our expectations accordingly to the price of the place, something that the...

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Helpful?
Thank Dragonfly985
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Dragonfly985, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write such a detailed review. We are very pleased that experienced travelers such as you have enjoyed our hotel. Thank you for your comments about the decor, rates, cleanliness and comfort. We hope to welcome you again during your next stay in Quebec...

Ottawa, Canada
Reviewed 30 September 2016

First impressions at lobby were positive. However room was on top floor - something was banging on roof starting in early hours of morning and continued throughout the remainder of a stormy night. Emailed the administrator regarding th terrible night - never got a response or apology etc. Obviously public relations is not a priority. Paid well for a good...

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Helpful?
Thank tmkeon
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear tmkeon, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed our new lobby. We recently completed its renovation. Contrary to what you write, our team takes the time to read all comments received. However, when there is a problem during your stay, we recommend that...

Montevideo, Uruguay
Reviewed 24 September 2016

I travel on business several times a year, many of which include Canada and I had never had such a terrible experience. It feels like they spent all their budget on the weird flamboyant Venice carnival decoration. The Internet quality is terrible, super slow, impossible to have a video call on Skype, they charge 5 dollars a day for high...

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Helpful?
Thank alinadelossantos
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear alinadelossantos, Thank you for having stayed at the Hotel Plaza Québec and for taking the time to write a review. We find that your disappointments could have been avoided if you had visited our official website when planning your trip. We post a lot of pictures and information relative to the design of our hotel and the services offered....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located at the city entrance through the bridges, within close proximity to Sainte-Foy's shopping centres - Laurier Québec, Place de la Cité and Place Ste-Foy - and only 10 minutes away by car from downtown Quebec City, Hotel Plaza Québec welcomes guests in a modern and Victorian inspired setting. Aside from its castle-like architecture and decor, the hotel features 233 cozy rooms equipped with memory foam mattresses, wooden floors and children's bed, for some. A unique indoor garden with swimming pool and palm trees, a wellness centre, the very trendy Ginger restaurant in which musical shows are presented many times a week, and free indoor and outdoor parking lots are also featured at the hotel. A great combination of style and convenience awaits at Hotel Plaza Québec! ... more   less 

Additional Information about Hotel Plaza Quebec

Address: 3031 Boulevard Laurier, Quebec City, Quebec G1V 2M2, Canada
Region: Canada > Quebec > Quebec City
Price Range: €99 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Plaza Quebec 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Plaza Quebec Hotel Quebec City
Plaza Quebec Sainte Foy
Hotel Plaza Quebec Quebec City
Hotel Style:
#7 Spa Hotel in Quebec City
#10 Luxury Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza Quebec staff and other travellers.
4 questions
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Westborough, Massachusetts
Westborough, Massachusetts

See all questions (4)

Questions? Get answers from Hotel Plaza Quebec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a very good senior discount plus a Sunday, Monday discount.”
 of 5 bubbles SacramentoCalGal, 6 Nov 2016 | Read review
“Rooms with a balcony over the swimming pool can be a nuisance at time to some people. The higher the room the better it is.”
 of 5 bubbles denisr443, 28 Oct 2016 | Read review
“Choose a balcony over the pool area, it feels like you are at a destination resort.”
 of 5 bubbles TaraL564, 27 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles tmkeon, 30 Sep 2016 | Read review
“Room that overlook the pool are extremely dar and noisy, you will never rest well in these.”
 of 5 bubbles alinadelossantos, 24 Sep 2016 | Read review
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