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Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
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3,966 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Le Chateau Frontenac
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Showing 3,039: English reviews
Perth, Australia
Reviewed 2 weeks ago

We absolutely loved the Fairmont when we stayed there for one night for our wedding anniversary. Appreciated the small little touches - like the upgrade to the Deluxe suite and the little macarons to celebrate. We haven't found anywhere else with such dedicated attention to service. But we actually came to Quebec for one thing...Daphnie! And the staff bent over...

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Helpful?
Thank Calebface
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Calegface, Congratulations on your wedding anniversary! We are so honored you chose to celebrate this special occasion with us and that we were able to make it so memorable. Thank you for taking time to share your appreciation about our canine concierge Daphnie. Our teams work hard to make each guest stay special and it is truly rewarding to...

Augusta, Maine
Reviewed 2 weeks ago

It's the location. We stayed in one of the less expensive rooms in the off-season. The beds were very comfortable, similar to a Hampton Inn bed - cushy, with great pillows. The staff were wonderful. Nice and helpful, and had a great sense of humor - encouraging our French. So nice. The concierge helped us with figuring out some good...

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Helpful?
Thank travveller95
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear travveller95, Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review, we sincerely appreciate it. Best regards Patricia Carre Front Office Manager

Gloucester, Virginia
Reviewed 2 weeks ago via mobile

This trip was amazing!!! We stayed on hold floor ( you must do this- worth every penny) the concierge service is beyond outstanding- truly treated like gold! The maid service was top notch. I'm just going to say I can not think of anything wrong with this hotel- if you are even slightly considering this place stop what you are...

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Helpful?
Thank mchendricks
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear mchendricks, We are delighted you enjoyed your recent stay and specifically the Fairmont Gold experience. Thank you for taking time to post a review and we look forward to your next visit. Best regards, Patricia Carre Front Office Manager

Custer, South Dakota
Reviewed 2 weeks ago via mobile

Wonderful room amazing building. You need to visit and eat in restaurant even if you can't stay here. Surrounded by lots of history. Great service and wonderful room. Good food in Champlain room. $250 per night for our upgraded room

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Helpful?
Thank Mountainman827
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Mountainman827, Thank you for this great review of your recent stay at the Château and dining experiences at the Champlain. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review, we sincerely appreciate it. Best regards, Patricia Carre Front Office...

Reviewed 2 weeks ago via mobile

My husband and I spent the last week at the Frontenac for both business and pleasure and found the staff went above and beyond to make our stay most enjoyable. We ate several meals at the hotel that were delicious and presented beautifully. The Fairmont is always a pleasure!! Thank you for your exceptional standards! Jake and Sharon Wolters

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Helpful?
Thank Sharon W
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Sharon and Jake Wolters, We are thrilled you enjoyed your recent experience at the Chateau. We will share your great feedback with our teams. Thank you for taking time to post a review of your stay and dining experiences and we look forward to your next visit. Sincerely, Patricia Carre Front Office Manager

Saint Louis, Missouri
Reviewed 2 weeks ago

This grand old hotel presents breathtaking decoration in the public areas of the accommodation. Staff is welcoming and well-trained to make the guest's stay memorable. Will make it back to this delightful hotel situated on Fleuve St. Laurent.

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Helpful?
Thank lauriestlaurent
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear lauriestlaurent, We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future. Sincerely, Patricia Carre Front Office Manager

Bangor, United Kingdom
Reviewed 2 weeks ago

I booked this as a bit of luxury to treat myself for my birthday. I got one of the cheapest rooms, being a student and having no one to share the cost with. Even the cheapest rooms are luxurious. Such a comfortable bed! Great little toiletries, they smelled great and I had a very pampering shower with them! Everything was...

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Helpful?
Thank ameliagrace94
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear ameliagrace94, Thank you for this great review of your recent stay at the Château for your birthday. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review, we sincerely appreciate it. Best regards, Patricia Carre Front Office Manager

Reviewed 2 weeks ago

Stayed there recently for a business convention. I must admit it is a spectacular Canadian treasure that we should all make a point of seeing. The rooms are smaller as expected for s century hotel yet updated and very comfortable. The corporate rates and restaurant fares are also to be expected and on the high side. Luxury does come at...

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Thank Travel1ngJeff
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Travel1ngJeff, Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering and deliver a memorable experience for each guest. We hope to have the pleasure of welcoming you again. Warm Regards, Patricia Carre Front Office Manager

Glasgow, United Kingdom
Reviewed 2 weeks ago

I spent 5 days here for business meetings and on a location scout. The hotel is bang central to everything in the City and you can walk to many good bars and cafes in the evening. Our rooms were very comfortable and the hotel services were everything you would expect from a Fairmount Hotel, I am happy to recommend this...

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Helpful?
Thank Willy W
Patricia C, Director of Rooms at Fairmont Le Chateau Frontenac, responded to this review

Dear Willy W, Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your experience and we hope to see you back in Quebec City soon! Thank you for taking time to post a review, we sincerely appreciate it. Best regards, Patricia Carré Director of Rooms

Reviewed 3 weeks ago

If you like history and castles, Fairmont Le Chateau Frontenac is a must stay. We booked 2 suites facing the water... newly appointed. Fairmont had a welcome package for our dog... lotion, pet food and a special food & water tray. Our son lost his tooth while we were there and Fairmont staff made it special by leaving a tray...

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Helpful?
Thank 111gracep
Patricia C, Director of Rooms at Fairmont Le Chateau Frontenac, responded to this review

Bonjour 111gracep, Thank you for sharing your experience with us, it's a pleasure to read about your stay. We hope to see you back shortly Warm regards, Patricia Carre Director of Rooms

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: €189 - €547 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No need to pay extra for a view, just walk outside and the view is amazing.”
rbwriter, 28 Apr 2017 | Read review
“Upper floors if you want a view.”
ParkerSturbridge, 24 Apr 2017 | Read review
“All views are good but you can get a river view for an extra C$70/night.”
StinkyStan123, 21 Apr 2017 | Read review
“Rooms with views to the river”
kartikmexico, 19 Apr 2017 | Read review
“Ask for the 18 th floor!!”
781catha, 19 Apr 2017 | Read review
5 of 5