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Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
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3,849 Reviews from our TripAdvisor Community

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Showing 2,948: English reviews
Toronto, Ontario
Reviewed yesterday NEW

A long overdue review of an iconic property, where I stayed during a conference last Fall. This was my second stay at the Chateau, the first time being way back in 2010 during another conference. At that time, I had some issues with my stay, and reported them to management as part of a follow up survey conducted by Fairmont....

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Helpful?
Thank CdnMtnGal
Marin County, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This is not the first time at Chateau Frontenac, and it certainly won't be the last! Such an amazing hotel. Everything about it is great, absolutely stunning hotel, with a historic feel reminiscent of Old Québec. Located above the St. Lawrence, the hotel has breathtaking views of the river, the ile d'Orleans and also old town Québec and the city...

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Helpful?
2Thank Nanci C
About Hotel's Favourite Review
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Nanci C, We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We hope to welcome you again in a near future. Sincerely, Patricia Carré Rooms Division Director

Utica, New York
Reviewed yesterday NEW

Spent 10 days at Fairmont Le Chateau Frontenac during the recent PeeWee tournament and Carnaval de Québecl. The fantastic location of the hotel is equally matched by the accommodations and phenomenal staff. The staff at the hotel is second to none and there are a nearly unlimited number of places to shop, eat and drink within walking distance. Just staying...

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Thank amjs13501
Fort Lauderdale, Florida
Reviewed 2 days ago NEW

From the moment we arrived with a very warm welcome outside and entering thru the main entrance to a beautifully adorned architectural kept lobby, we approached the highly polished brass ornate elevators to the 14th gold level check in. We were greeted warmly in French and they already knew who we were! They explained everything to a tee and showed...

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Thank Richard G
San Miguel de Allende, Mexico
Reviewed 3 days ago NEW

The hotel is a beautiful historic building, the surroundings of the hotel are just a magical winter wonderland, if you go in the winter they have a toboggan and is fun fun fun, my husband and I went there every evening we were like kids. The service, the decoration, the ambiance is fantastic. A lovely hotel to create many lifetime...

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Thank PattyFirenze5
Caledon, Canada
Reviewed 4 days ago NEW

It was nice to see a Heritage piece of Canada. A little piece of Europe in Canada. Old stone buildings, stone walk ways, intricate details, even the kids LOVED it here. Chateau Frontenac was just STUNNING. The kids were afraid to go in because they didn't think we were allowed because it was so GRAND in appearance. All the polished...

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Thank cbot2ni
Toronto, Ontario, Canada
Reviewed 5 days ago NEWvia mobile

We just finished a 3 night stay here. The Chateau is one of the most impressive hotels we have ever stayed in. You have to do lunch at Sams overlooking the St. Lawrence River. Romantic and relaxing. Old Quebec City is beautiful and stoked with history.

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Thank Jas R
Reviewed 6 days ago NEWvia mobile

This hotel was very nice and centrally located above the old city. It is huge and feels like you are staying in a castle. The bar was great and so was the customer service throughout the hotel. If you like history and exploring a beautiful building this is the place for you. The internet is not free and nether is...

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Thank Ryan F
Montreal, Canada
Reviewed 6 days ago NEWvia mobile

A real chateau by all means. Friendly staff, pleaseant stay. Not to miss ! Situated in the middle of old Quebec, near restaurants, overlooks the river and the city. Close to a snow slide for kids. Will certainly go again.

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Thank ghadaselim23
Denver, Colorado
Reviewed 1 week ago

Classy hotel on the St Lawrence Seaway. Beautiful old hotel with great friendly service above the waterway and a small quaint village. It is very relaxing and wonderful. Great getaway....on my bucket list. Winter carnival made it interesting...lots of ice sculptures,and small events

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Helpful?
Thank fakelley
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear fakelley, We are honored to be on your bucket list and that you chose to stay with us. We are thrilled that you had such an amazing experience. Thank you for taking time to post feedback and we hope to welcome you again. Best regards, Patricia Carré Rooms Division Director

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: €159 - €527 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
56 questions
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gold level is worth the extra money”
 of 5 bubbles C4483FWrichardg, 18 Feb 2017 | Read review
“river view is best...get room with Floor 14 amenity”
 of 5 bubbles fakelley, 13 Feb 2017 | Read review
“Higher floors offer the best view either city or river.”
 of 5 bubbles Richard3450, 10 Feb 2017 | Read review
“Before going, sign up for the Fairmont President's Club online - you get free WiFi!”
 of 5 bubbles kdbskier, 8 Feb 2017 | Read review
“Ask for renovated room”
 of 5 bubbles jgyankee, 8 Feb 2017 | Read review
5 of 5