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Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
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3,907 Reviews from our TripAdvisor Community

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Showing 2,993: English reviews
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Yarmouth Port, Massachusetts
Reviewed yesterday NEW

This hotel is nothing short of amazing. The entrance is welcoming and impressive even during terrible weather. There are lots of doormen, bellboys and valets. After arriving in a forceful winter storm, we were calm, tidy and cozy in our room a couple of minutes later. This hotel is immense and we paid extra for a river view (and I...

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Thank Jim M
Cheshire, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017 via mobile

Being the most photographed hotel in the world, I saved up for a few years to experience the hotel and Quebec city at Christmas.. It was worth every penny and is affordable to normal working class people which is great STUNNING HOTEL, BEAUTIFUL ROOMS STAFF EXCELLENT, FOOD WAS PERFECT Staff go beyond expectations to make your stay memorable We upgraded...

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1Thank Gill D
About Hotel's Favourite Review
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Gill D, Congratulations on your 50th birthday anniversary! We are so honored you chose to celebrate this special occasion with us and that we were able to make it so memorable. Thank you for taking time to share this great feedback with us and we hope to welcome you again soon. Sincerely, Patricia Carre Rooms Division Director

Newtown, Pennsylvania
Reviewed 3 days ago NEW

My husband, daughter and I recently stayed for 6 nights at the Chateau Frontenac. It was our first trip to Quebec, and to be honest, we almost stayed somewhere else, but changed to the Chateau at the very last minute....and after checking in, we spent 6 days thrilled that we'd made the change. When we checked in, we were graciously...

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Thank sheri010
Vermont
Reviewed 3 days ago NEW

Gorgeous old hotel--castle!! Have stayed in 8 Fairmont hotels. My favorite are the castles!! So beautiful and detailed. Luxury and quality. Service is top-notch. Not disappointed. Had to leave early and it was not a problem.

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Thank valligrl
Steamboat Springs, Colorado
Reviewed 4 days ago NEW

Elegant, timeless, with all the modern amenities. We stayed on the concierge fllor but it was not even neccessary, the servcie was excellent across the property.Also super excited to learn of their green intitive (they plant a tree for every guest who skips the daily room clean.

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Thank lewisjacquie
Ontario
Reviewed 5 days ago NEWvia mobile

My daughter and I had a truely wonderful visit. The hotel is beautiful, historical and with all the modern conveniences. The conceirge arranged tours and provided excellent suggestions for activities. We recommend a stay here.

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Thank Star-Framily
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Star-Framily, Thank you for this wonderful feedback, we are delighted you and your daughter enjoyed their stay. We hope to welcome you again on your next visit to Quebec City. Best regards, Patricia Carré Rooms Division Director

Mercersburg, PA
Reviewed 5 days ago NEWvia mobile

This is a really fine hotel with a staff that delivers exceptional service. The concierge was very knowledgeable and gave us great advice on selecting some activities and booking them. The bell staff is very involved and active. The hotel has three restaurants and they range from very good to exceptional. It's a very luxurious, relaxing place. Highly recommend it.

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Thank JEO_1973
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear JEO_1973, We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We hope to welcome you again in a near future. Sincerely, Patricia Carré Rooms Division Director

Uxbridge, Canada
Reviewed 5 days ago NEW

My husband and I are loyal fairmont patrons. Where ever we travel, if possible, we choose to stay at a fairmont. We enjoy the high standards of this brand of hotel. The location in the old town is the best. Beautiful views of the water and old town. We opted for a deluxe king room with city view. Not much...

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Thank Gillandjp
Jean-François V, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Gillandjp, Thank you for taking time to share feedback. We were sorry to read that some aspects of your stay did not meet your expectations. Given the unique architecture of the hotel, our rooms do come in many shapes, sizes and view - it is part of the Chateau experience. We look forward to welcoming you again on your...

A TripAdvisor Member
Level Contributor
13 reviews
3 hotel reviews
1 helpful vote
Reviewed 6 days ago NEWvia mobile

So glad we decided to stay at Le Chateau Frontenac. Perfect location to be able to walk everywhere in Old Quebec. The most friendly staff we've ever encountered , from bell hops, to house keepers, valet staff and front desk. Le Sam restaurant was excellent for a late dinner. We would stay here again in a second! The Family Suite...

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Thank A TripAdvisor Member
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear guest, We are thrilled you enjoyed your recent experience at the Chateau. We will share your great feedback with our teams. Thank you for taking time to post a review of your stay and dining experiences and we look forward to your next visit. Sincerely, Patricia Carré Rooms Division Director

Reviewed 6 days ago NEW

This is an experience to remain in our souls forever! My review is about my stay in the Gold room type, which offers the clients a unique tailor made service. You'll feel like a Lady Di friend all the time. Grade ten to all the servers who unfolded themselves to make our stay unforgettable!

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Thank Sylvia G
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Sylvia G, What a delight to read your review and know we were able to create such a memorable experience for you. Thank you for taking time to post a review and we hope to welcome you again. Sincerely, Patricia Carré Rooms Division Director

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: €161 - €517 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for the river view -- it is amazing. Ask for a room with as many odd angles as possible.”
 of 5 bubbles F1839WPjimm, 22 Mar 2017 | Read review
“Stay high with a city or river view”
 of 5 bubbles valligrl, 20 Mar 2017 | Read review
“Ask for an upgrade at the front desk”
 of 5 bubbles lewisjacquie, 19 Mar 2017 | Read review
“Choose the Gold type or higher! It's worth each dollar invested!”
 of 5 bubbles 743sylviag, 17 Mar 2017 | Read review
“Ask for an upgrade; rooms have new furniture & larger. Better view the higher your floor.”
 of 5 bubbles CindyG619, 17 Mar 2017 | Read review
5 of 5