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Fairmont Le Chateau Frontenac

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Traveller (3279)
Room & Suite (948)
Dining (222)
Overview
  • Excellent72%
  • Very good18%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“gold floor”(124 reviews)
“iconic hotel”(98 reviews)
“chateau frontenac”(456 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Fairmont Le Chateau Frontenac
Special Deal: Save CA$125 on select meals
Offers from Fairmont Le Chateau Frontenac
Special Deal: Save CA$125 on select meals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,448)
Filter reviews
4,140 results
Traveller rating
2,913
746
294
117
70
Traveller type
Time of year
LanguageEnglish
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2,913
746
294
117
70
Show reviews that mention
All reviewsgold flooriconic hotelchateau frontenacchamplain restaurantle samriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citythe location is perfectlower townvalet parkingconciergeturret
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1 - 5 of 4,140 reviews
Reviewed today via mobile

Had an issue at check in and the staff went above and beyond to correct the issue and then to follow up and make sure everything was satisfactory. Outstanding property, lots of history and so much to see directly on the property itself let alone...More

Thank Michael H
Hotel's Favourite
Reviewed 23 May 2018

I am so glad we stayed at Le Chateau, it really completed the trip to Quebec City. I felt like I was staying in the middle of an enchanted village. The location can't be beat as a simple ride on the Funiculaire will take you...More

3  Thank Mary G
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 24 May 2018

Dear Mary G., Thank you for this great feedback. What else can I say, we are thrilled when our guests tell us they had a magical experience. We hope to welcome you again soon. Sincerely, Patricia Carré Rooms division director

Reviewed yesterday

immaculate service, perfect location and the best service we've ever experienced,the most enjoyable staff courteous well mannered and knowledgeable, I have to mention Sonia from the private reception area, incredible,such a pleasure,also Sams bar best oysters ever

Thank Beata N
Reviewed yesterday

We stayed in this beautiful hotel on July 7th and 8th. We arrived a little later than expected on Saturday and there was no one at front desk checking people in. It was around 8:45pm. We waited for a good 15 minutes before someone came...More

Thank Alina B
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded yesterday

Bonjour Alina B, What a delight to read your review. We are so pleased you enjoyed your stay, Thank you for these wonderful comments and we look forward to your next visit. Sincerely, Patricia Carre Rooms Division Director

Reviewed 2 days ago via mobile

This stay was one on the best of my life. The staff was fabulous, the H.R. department should congratulated. They anticipate your needs with a smile and you truly feel you are a highly respected guest. The room was perfect, everything worked and was very,...More

Thank Marc U
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded yesterday

Bonjour Marc U, We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$376 - US$623 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$376 - US$623 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3279)
Room & Suite (948)
Dining (222)
Pool & Beach (49)
Amenities (58)
Business Centre & Event Rooms (36)
Family and Play Areas (14)
Questions & Answers
Ask a question
Elizabeth H
24 May 2018|
AnswerShow all 3 answers
Response from Chatham | Reviewed this property |
When staying on a "Gold" floor, the continental breakfast is quite large...oatmeal, eggs, yogurts, meats, cheeses, fruits, pastries, etc. Offered in a very pleasant atmosphere, it is well worth it! Enjoy!
0
Votes
Elizabeth H
24 May 2018|
AnswerShow all 5 answers
Response from Patricia C | Property representative |
Bonjour Elizabeth, All the rooms on the Gold Floors were updated. Breakfast is also really complete and is served on the 14th floor. Have a nice day!
0
Votes
Google Translation
TXSusie
14 May 2018|
AnswerShow all 4 answers
Response from | Reviewed this property |
They are right at Old Town. Not sure about a shuttle to the airport, as we took the train from Ottawa. The train station is close by and we took a cab to the hotel.
0
Votes
Room Tips
"river view is a must"
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"All the rooms are good!"
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"We stayed on the 18th floor with a city view. Felt like a princess in a castle!"
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"Ask for room with a view"
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