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Chateau Fleur de Lys - L'HOTEL

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480 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Louisville, Colorado
Reviewed 1 week ago

We stayed on the top floor in the Yves St. Laurent room, and it was lovely. The historic property has been painstakingly upgraded, preserved and lovely modern touches have been added. The light fixtures alone are worth the stay. Olivier was tremendously friendly and helpful as he sat with us and helped us prioritize where to go and what to...

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Thank lilliancraze
San Diego, California
Reviewed 2 weeks ago

My family and I visited between Christmas and New Year's 2016. It was an unforgettable stay! The hotel is beautiful, warm, inviting, and close to shops and restaurants. The rooms are very modern and the beds and pillows are very comfortable. We enjoyed breakfast in the sitting room each morning — there was a full spread of croissants, tea, cheeses,...

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1Thank RoxyDog01
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thanks a lot for your recent stay and for your very positive and nice review on Tripdvisor. We are very pleased to read that you have enjoyed staying with us during the christmas time and that we have contributed to make memorable and fantastic your stay in Quebec City. Thanks also for the very positive feedback about the...

Charlotte
Reviewed 2 weeks ago

When choosing a hotel we all look for comfort and value among other criteria. Most importantly we simply want to get what we paid for. Chateu Fleur de Lys - L-HOTEL delivered in a spectacular way and I wanted to share with all of you considering this great property. Here are a few of our highlights: 1. Location You simply...

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Helpful?
Thank Matthew P
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Matthiew... Wow....what a review. Thank you, thank you so much for all these compliments about our property, our staff and services. It is a real treat for each of us. We don't know what to add, may be just that we are looking forward for your next stay. Warmest regards, Olivier & Romuald

Oakville, Canada
Reviewed 2 weeks ago via mobile

My husband and I just spent New Years weekend here and our stay was nothing short of superb. The cost was very reasonable. This boutique hotel was designed so tastefully. The staff paid very close attention to detail on everything, and more care and attention than one would expect. Audrey and Naomi made us feel very much at home and...

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Thank Jacqueline B
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Jacqueline, Thanks a lot for your recent stay and for your very nice words on TripAdvisor. We are very happy to read that you have truly enjoyed staying with us and have appreciated the level of services provided by Audrey and Noemi. You are right they are simply fantastic. Looking forward for your next stay, Warmest regards, Olivier &...

Saint Johnsbury, Vermont
Reviewed 2 weeks ago

Lovely hotel with warm welcome. Convenient location and easy parking situation. Staff are kind, warm, and helpful. Breakfast was filling, varied, and tasty --the croissants were our fav. Wifi reception was in and out in our room so late night reading was troublesome. Bring a book and be old skool. View from our suite's window was excellent of park, river,...

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Thank Susan O
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Susan, Thank you so much for your nice review and for staying with us during the boxing week. Even if we are very pleased to read that you have appreciated your stay, we really sorry to learn problem of connexion you have encountered with our Wifi. Usually it works perfectly. Please accept our sincerest apologies for this issue. We...

Reviewed 3 weeks ago via mobile

My boyfriend and I came to the Chateau Fleur de Lys at the end of December 2016, and we were so happy with the experience. We stayed in a standard room which was a bit small (only enough room for a bed and a bathroom) but everything else was perfect - the service was great, the room was spotless and...

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Thank Melisa D
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Melissa, Thanks again for your recent stay and for your comment on TripAdvisor. We are delighted to read that you have appreciated your stay and that you could come to visit us again in the future. For your next stay, you should choose one of our larger category of rooms, Superior rooms, Junior Suite, or Suite, they all offer...

Reviewed 3 weeks ago via mobile

Thanks to Audrey and Oliver for making our stay comfortable and memorable! Our room was lovely and the shower was fabulous! Close to everything and warm and inviting Would recommend to couples looking for a nice retreat

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Thank Kate M
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Kate, Thanks a lot for your recent stay and for this nice review on TripAdvisor and please accept our best wishes for 2017. We hope that you have started well the year and that we will welcome you again in a near future. Best regards, Olivier & Romuald

Rockford, Illinois
Reviewed 3 weeks ago

The staff couldn't have been more helpful with every question or detail. Bed was super comfortable and fine quality bed linens. Beautiful staircase and I didn't mind the lack of elevator at all. It is located within easy walking distance of good places to eat and shop. Very clean and comfortable.

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Thank Christine D
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Christine, Many thanks for your recent stay and for your nice words on TripAdvisor. We are delighted to read that you have appreciated our services, our location, as well as the quality and the confort of our bedding. We are looking forward for your next stay, but in the meantime we wish you a Happy New Year. Warmest regards,...

Reviewed 3 weeks ago

I can't make this stuff up. Upon arriving at the hotel, the desk receptionist shows me to the room, opens the door and with a big smile she proclaims "Your have the Chanel room!" It turns out that I booked the Coco Chanel room complete with photos of the room's namesake all over the walls, an original piece in a...

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Thank Peter T
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Peter, First of all let us wish you a Happy New Year and thank you for your stay and for this review on TripAdvisor. Your review amused us, and honestly we can understand your surprise when your arrived in our Chanel room...actually you have been the first single to stay in this room...with women the reactions are pretty different...

San Jose, California
Reviewed 4 weeks ago via mobile

This boutique hotel was nothing short of exemplary. The hosts could not have been more welcoming. We arrived late and the hosts left very clear instructions which facilitated entry and parking because we called them at 8 to let them know we were arriving late. They saved us a parking spot on the other side of the building so we...

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Thank BabyBirdie1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thank you so much for your recent stay and for this very detailed and positive review on TripAdvisor. Such comment are very important for us to evaluate the different dimensions of services we provide. We are also very pleased that you have chosen our hotel to accomodate the guests of your wedding, and are really looking forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the very heart of the Old Quebec city, at the corner of the Governors' garden, facing the Chateau of Frontenac, the Dufferin Terrace and the Saint Lawrence river, the Chateau Fleur de Lys - L'HOTEL is a Victorian style house from the 19th century. Recently purchased in 2014, the hotel is evolving everyday to offer better comfort to its guests: all rooms have now an all new set of bed linen (4 star hotel standard sheets, quilt and quilt covers) and bathroom towels of high quality, free WIFI, hairdryer, and a up-to-date fire safety system. By summer, all rooms will be equipped with flat screens with cable television (over 40 channels). Thanks to its great location, you can access the most popular attractions by foot in just a few minutes : Quebec Parliament, Quebec Convention Center, Plains of Abraham, the Citadelle. If you are looking for theatrical entertainment, the Capitol Theater and Quebec's Grand Theater are also within walking distance. The hotel is dedicated to travels and guests seeking a key position to visit the city for business or pleasure with the quaintness of a garden. ... more   less 

Additional Information about Chateau Fleur de Lys - L'HOTEL

Address: 15, avenue Sainte-Genevieve, Quebec City, Quebec G1R 4A8, Canada (Formerly Chateau Fleur de Lys)
Region: Canada > Quebec > Quebec City
Price Range: €69 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Fleur de Lys - L'HOTEL 3.5*
Number of rooms: 17
Reservation Options:
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Also Known As:
Au Chateau Fleur De Lys Hotel Quebec City
Chateau Fleur De Lys - L'HOTEL Quebec/Quebec City
Hotel Style:
#7 Family Hotel in Quebec City
#9 Best Value Hotel in Quebec City
#12 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Fleur de Lys - L'HOTEL staff and other travellers.
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Questions? Get answers from Chateau Fleur de Lys - L'HOTEL staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Each room has an individual European fashion theme. We ended up in the Hermes room. Absolutely fantastic.”
  • Wintry view from our room with the Frontenac in the background.
 of 5 bubbles matthewp309, 5 Jan 2017 | Read review
“The White Suite, facing street, was very quiet. You must be able to climb stairs for this hotel.”
 of 5 bubbles 48susano, 2 Jan 2017 | Read review
“It seems to me there are only good rooms - Only tip would be if you have a hard time walking stairs - ask for a first floor room.”
 of 5 bubbles LPuffer4, 31 Oct 2016 | Read review
“All rooms were quiet,some have lovely views of the Chateau Frontenac; once you park forget your car until you depart. A REAL GEM..”
 of 5 bubbles henryconnolly, 30 Oct 2016 | Read review
“It appears that rooms are on three floors with a winding staircase to access upstairs rooms - ask for ground floor when you book.”
 of 5 bubbles ejbirdie, 24 Oct 2016 | Read review
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