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Novotel Montreal Aeroport

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445 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Elmira, Ontario, Canada
Reviewed 8 April 2014

Stayed November 2013. Hotel was very clean and staff were very friendly. We would stay here again. Hotel is very close to the airport, but a bit tricky to get to, however driving around Montreal in general is a bit tricky.

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Helpful?
Thank disneyflexfamily
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Guest, thank you for taking the time to share your recent stay with us. We are very pleased to hear your positive feedback about our staff and hotel. We thank you for choosing to stay with us and we look forward to seeing you again in the near future! Best regards, Leslie Major General Manager

Montreal, Canada
Reviewed 1 April 2014

This Hotel has a lot of nerve i tried recently to make a reservation for a 3 month stay , first a woman in sales said she can give me a rate that is a little bit expensive but i can manage it so i accepted it, I called back today to make the reservation for sure .I Spoke to...

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Helpful?
1Thank sebastian h
Northern NJ
Reviewed 29 March 2014

Arrived here on business for a two night stay. Seemes like a nice hotel, and the room was nice, however, my first encounter with snippy staff was at check-in. Very unfriendly and this orrcured when I went back a few times and at checkout, with different people at the desk. All very unfriendly and not hospitable. Breakfast buffet at the...

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Helpful?
Thank SammySeal
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Sammyseal, thank you for sharing your recent stay with us. I apologize if your stay was not to your satisfaction. We are sorry to hear of your comments regarding our staff, in fact our hotel prides itself on strong customer guest needs and positive guest interaction, and we are sorry if we gave you any negative perceptions of the...

Kingston, Canada
Reviewed 14 March 2014

We normally stay at holiday inns but choose this hotel as it was listed $45 cheaper. First its further away from airport and they only have one shuttle that needs to be booked. Forced to pay $25 dollars for a taxi. Then forced to either wait for 45 minutes on return or pay for another taxi. Breakfast isnt served till...

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Helpful?
2Thank costasfromkingston1
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Guest, thank you for sharing your comments. We apologize if you had to wait longer than anticipated for our hotel shuttle. The hotel itself is a short distance from the airport. We are sorry if the experience was not to your satisfaction as we pride our self on strong customer service. Again thank you for your comments. Best regards,...

sussex
Reviewed 8 March 2014

Have stayed at this hotel a number of times and find the rooms appealing and well priced for the amenities. The restaurant meals are fairly expensive as in a burger or sandwich costing $15 to $18, but the food was nicely prepared and hot. Too bad the waitress has to do everything on her own from serving to cleaning tables...

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Helpful?
Thank Phil S
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear psellers, thanks for your review. We are pleased to hear that you stayed with us again and we appreciate your comments. We apologize if the service received was slower then usual, and we will share your comments with our team. Hope to see welcome you back again. Best regards, Leslie Major General Manager

Montreal, Canada
Reviewed 4 March 2014

First hand, the night I arrived, there was a party in full swing and it was difficult to hear the desk clerk. She didn't acknowledge my arrival right away - thumbs down. I was however impressed by the very clean environment, the bathroom and room were very modern - nice great big shower! The downside to the room was that...

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Helpful?
Thank Melanie L
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Melanie, thank you taking the time to comment on your recent stay. Our apologies if we didn't officially welcome you to the hotel or gave you the wrong impression. We are glad to hear to hear that you enjoyed our hotel and your room and will share your comments with our team. Thanks again, and hope to see you...

dartmouth , nova scotia , canada
Reviewed 3 March 2014

I booked this hotel for my son and I last week because of an early morning flight and that it had come up on expedia as and airport hotel. Well the shuttle ride to the airport took at least 15-17 minutes. Once there the hotel seemed to be quite nice, beds were a little hard and pillows even harder but...

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Helpful?
Thank wellsey60
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Wellsy, thank you for your comments. We are close to the airport with an average distance of around 10-15 minutes. We will share your comments with our team and hope to welcome you back. Best regards, Leslie Major General Manager

Montreal, Canada
Reviewed 26 February 2014

Check in has been quick and efficient. Room was clean and up to Novotel standards. Wifi was fast and easy to connect. I ordered a pizza from room service which I highly enjoyed. Check out has been without any issue and receptionist assisted me in order to catch the shuttle. Will return to this hotel anytime I am in the...

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Helpful?
Thank Olivier80766
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Guest, thank you for staying with us, and sharing your opinion . We are pleased to hear that you enjoyed your stay and we hope to welcome you back again. Best regards, Leslie Major General Manager

Halifax, Nova Scotia
Reviewed 22 February 2014

We needed to stay in Montreal over night while travelling from NYC to Halifax due to weather related cancelled flights with Air Canada. Fortunately we had purchased Travel My Way travel insurance for $25 which paid off for us in this case. We were given a choice of two hotels and we were pleased we chose this one. We were...

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Helpful?
1Thank prayinforsun
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Guest, we thank you for taking the time to comment on your recent stay. We are very pleased to hear your positive feedback on the hotel, and glad you enjoyed your stay with us. Looking forward to welcoming you back upon your return to Montreal. Best regards, Leslie Major General Manager

Toronto, Ontario, Canada
Reviewed 3 February 2014

If you have business in the West Island this hotel provides a convenient location while being right at the interchange (easy to travel east or west on the highway). The hotel has a modern decor, the rooms are stylish, although the double beds in the room leave little space to comfortably work at the desk. The room rates are on...

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Helpful?
Thank Tino R
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Tino, We thank you for staying with us and we appreciate your comments. We appreciate your business and hope to see you again in the very near future. Best regards, Leslie Major General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Montreal is located in the heart of the Montreal Technoparc, just 10 minutes from Pierre E. Trudeau International Airport and 15 minutes from the city centre. The hotel offers 120 superbly decorated standard and executive rooms with 1 king size bed or 2 queen beds. All rooms feature a plasma screen television, wireless high speed internet access, a bar fridge and a safe. The hotel also offers room service, an indoor swimming pool, a gym, a bar, a restaurant and seven meeting rooms. ... more   less 

Additional Information about Novotel Montreal Aeroport

Address: 2599 Boulevard Alfred Nobel, Montreal, Quebec H4S 2G1, Canada
Region: Canada > Quebec > Montreal
Price Range: €97 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Montreal Aeroport 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Novotel Montreal Aeroport Hotel Montreal
Novotel Saint Laurent
Novotel Hotel Saint Laurent
Novotel Montreal Airport
Saint Laurent Novotel
Hotel Style:
#32 Luxury Hotel in Montreal
#47 Family Hotel in Montreal
#48 Business Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Montreal Aeroport staff and other travellers.
6 questions
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Hillsboro, Kansas
8 months ago
Chicago, Illinois
10 months ago
Pennsylvania
over a year ago

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Questions? Get answers from Novotel Montreal Aeroport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We faced the front and it was very quiet.”
 of 5 bubbles 811colinr, 10 Sep 2016 | Read review
“Make sure you get a room with AC as you cannot open the windows so it's room will rise in temperature hotter than outside ”
 of 5 bubbles jay155019, 12 Aug 2016 | Read review
“Nice breakfast”
 of 5 bubbles truballer, 11 Jun 2016 | Read review
“It's too far from everything. Including the airport.”
 of 5 bubbles nwilliams191, 25 May 2016 | Read review
“two queen beds with sofabed”
 of 5 bubbles torontocaroline, 23 Sep 2015 | Read review
5 of 5