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Hotel Le Crystal

1,830 reviews
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Traveller (466)
Room & Suite (625)
Storyboard
Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot tub”(119 reviews)
“bell centre”(135 reviews)
“la coupole”(46 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star Hotel
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Offers from Hotel Le Crystal
Special Offer: Package Deal
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,830)Write a Review
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381 - 385 of 1,427 reviews
A TripAdvisor Member
Quebec city, Quebec. Canada
216
Reviewed 5 March 2017

Hotel Crystal is the perfect place to stay if you are looking for high quality, class, comfort and amenties and feel welcome, you will love Le Crystal. The rooms are beautiful, the hotel has the best service and its well located.

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Eric_Hamel-GM, General Manager at Hotel Le CrystalResponded 20 March 2017

Thank you so much for recommending us on Tripadvisor, we truly appreciate! Sincerely, Eric Hamel - GM

Reviewed 4 March 2017

I was staying for business. Great use of space and some nice little extras - I liked the welcome cookies. I would definitely stay there again. The staff went out of their way to assist me. I wish I could've stayed longer!More

Review collected in partnership with this hotel
Thank 864erinl
Response from Eric_Hamel-GM, General Manager at Hotel Le CrystalResponded 20 March 2017

Bonjour 864erinl, It is always good to hear from our business travel guests, so I thank you for taking the time to post a review. I'm very happy to read you appreciated the welcome cookies, liked the suite layout and most of all that you...More

Reviewed 3 March 2017

Excellenr desk staff. Excellent concierge. Fantastic service. Room was clean. Both sinks backed up and drained slowly. Lighting in living area was woefully inadequate. It's impossible to read at night. At least ONE lamp or ceiling light should have been bright enough for night reading....More

Review collected in partnership with this hotel
Thank GolfProEatingPro
Response from Eric_Hamel-GM, General Manager at Hotel Le CrystalResponded 20 March 2017

Bonjour GolfProEatingPro, We appreciate that you took the time to share your comments on Tripadvisor. We cherish our guests' feedback as it helps us continuously improve. I found it very rewarding to read how please you were with our excellent staff,m service and cleanliness. As...More

Reviewed 3 March 2017

The check in was slow but okay to my monthly stays at various Montreal office. Room as average. Location was great, There was an extra room night charged and large confusion. Also parking but I didn't have one. Parking was resolved. Also the following day...More

Review collected in partnership with this hotel
1  Thank manfredl49
Response from Eric_Hamel-GM, General Manager at Hotel Le CrystalResponded 21 March 2017

Bonjour manfredl49, Thank you for sharing your comments with us. I'm very sorry that we delivered such bad service. Your comments will help us to improve our Crystal service. Please accept my apologies for the inconvenient. Eric Hamel - GM

Reviewed 2 March 2017 via mobile

Overall, my experience here was positive. My suite was spacious and came with a nice view. My room request was accommodated and the service (valet etc.) was good (I particularly appreciated Mr. Jacob by the valet desk). The pool and gym area (with outfit hot...More

Thank AMJ92
Response from Eric_Hamel-GM, General Manager at Hotel Le CrystalResponded 21 March 2017

Bonjour AMJ92, Thank you for taking the time to share your experience with us. It's very important for us to read your comments so we can act on it. Our gym is closing at 10pm but we can always make sure to give you access...More

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17576777879286
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$193 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Montreal
#4 Business Hotel in Montreal
#4 Spa Hotel in Montreal
#7 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#10 Luxury Hotel in Montreal
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$193 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Montreal
#4 Business Hotel in Montreal
#4 Spa Hotel in Montreal
#7 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#10 Luxury Hotel in Montreal
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (466)
Room & Suite (625)
Pool & Beach (39)
Dining (31)
Amenities (59)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the
Downtown area, its nexus of commerce and
commercialism. A suffusion of luxury hotels, flagship
stores, high-end restaurants, and corporate
headquarters characterize the neighborhood, which by
nightfall transforms from a business district into a
youth-culture hotspot, with hip bars, clubs, and
restaurants heavily peopled by students and young
...More
Questions & Answers
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Amanda H
4 January 2018|
AnswerShow all 2 answers
Response from Kathy A | Reviewed this property |
It was open during the week when we were there. It was freezing cold and yes it was open. Beautiful few of the city as well.
0
Votes
Rob B
26 June 2017|
AnswerShow all 6 answers
Response from Eric_Hamel-GM | Property representative |
Hello Rob B, Yes we do have 2 Tesla chargers and 2 universal chargers. There is no extra charge for the connection. We do offer Valet parking with in-out privilege for 24 hrs at 39$ Eric Hamel - GM
0
Votes
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Room Tips
"The rooms facing Boul. Renee Lesveque are right across the street from an office building, so there is a..."
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"Few rooms have a balcony. Not every room has a bath. Choose wisely."
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"Corner king suites are excellent for families"
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"Ask for a higher room with a view"
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