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Hotel Le Crystal

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#14 of 163 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hotel Le Crystal
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1,408 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Reviewed 30 January 2016

Brilliant hotel, with amazing rooftop hot tub. The rooms are brilliant and massive with all the facilities we needed. The Wifi was amazing, I could skype England daily on it. The location is great, only a short walk from both Dorchester Square and Mount Royal. The staff were extremely friendly and it is possibly the best hotel I have ever...

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Helpful?
3Thank William C
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello William C, Thank you for taking the time to share your experience at Le Crystal. We upgraded our WIFI technology a few months ago. We are offering the finest technology, a very fast debit and for free. WIFI is now so important. We listened our guests. See you soon, Eric Hamel - GM

Williston, Vermont
Reviewed 28 January 2016

No bed bugs you can tell right when you walk in how clean it is it so good. The food is great the staff are great clean beds easy to get in and out of. The rooms do not smell like smoke it is really nice!

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Helpful?
3Thank Kenzie W
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello kenzie W, Thank you for taking the time to review our hotel. I'm glad that you enjoyed the cleanliness of our suite. We are taking good care of the hygiene of the hotel. See you soon Eric Hamel - GM

New York
Reviewed 24 January 2016

We stayed over Christmas for a short break in Montreal and Hotel Le Crystal turned out to be an excellent choice. The room, which was actually a suite, was large, well appointed and very clean. It included a mini "kitchenette" with microwave, plates, cutlery, etc. The tub and shower were separate, and the shower had a lovely over-size shower head....

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Helpful?
1Thank Rockingham13
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Rockingham13, WOW, what a great way to celebrate Christmas in Montreal. I'm glad that you enjoyed your stay with us. The layout of our suites are perfect to feel like home. See you soon Eric Hamel - GM

Montreal, Canada
Reviewed 24 January 2016

We regularly visit Montreal for work and play and typically stay at a cheaper hotel or B&B. However, we were gifted an overnight stay at Le Crystal and -especially after reading the glowing reviews on TripAdvisor- expected quite a lot from the place. And this is probably where we went wrong: our expectations were simply too high. There is little...

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Helpful?
1Thank Earlybird6
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Earlybird6, Let me thank you for your time to review our hotel. Your feedback is always appreciate. It's with comments from our guests that we can improve. I did send you a communication to better understand what we can improve. Hope to have the pleasure to welcome you again Eric Hamel - GM

Abu Dhabi, United Arab Emirates
Reviewed 22 January 2016 via mobile

Every year tend to go here to celebrate birthday and another special event. This year was truly remarkable. We were upgraded to a diamond level suite and were amazed by the size and suite features. It was great service from start to finish. The paging/text service from front desk did not function but it wasn't an issue as we always...

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2Thank CanJAD
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello CanJAD, WOW, what a remarkable stay with us for the fourth time. I'm glad that you enjoyed the Crystal Club Suite - our top suites with special amenities and services. It's always a great pleasure to read comments like yours. See you in August Eric Hamel - GM

Reviewed 20 January 2016 via mobile

Exceptional hotel with exquisite service. Upon my arrival in my limousine a gentleman bellboy greeted me helping me take my bags to my penthouse suite. Immediately after swiping my key and entering the room I was blown away by the modern decor and marvelous view of the city. Only complaint is that the entrance was small, made it hard for...

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Helpful?
2Thank Kevin Nicholas D
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Nicholas D, WOW, I'm glad that you enjoyed your stay in one of our exceptional Penthouse on the 11th floor. Our Penthouse are very spacious with one or two bedrooms. It's like a large apartment. I will make sure to share your comments with our team. It's always a pleasure to welcome you See you soon, Eric Hamel -...

Wabush Newfoundland
Reviewed 19 January 2016

I stayed here for 3 nights and it was excellent! I had a studio king suite which was so spacious. The bed was the most comfortable bed I ever slept in, it was like a cloud. I have stayed in other hotels in Montreal but this was my favorite. There is a fridge, microwave, all the essentials including wine glasses....

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Helpful?
2Thank Kim270
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Kim270, I do agree with you... You have to stay here. We have the best location if you are planning to go to the Bell Center in town. I'm glad that you loved our new addition of the Starbucks Reserve in our lobby. Our guests are loving it. No need to go out anymore to get a great coffee....

Vermont, USA
Reviewed 17 January 2016

I stay often in Montreal and this was my second time at Le Crystal. Valet parking and Front desk staff both times were excellent. First time was in a premium king (to see Madonna at Bell Center across the street) for one night and this time was in a Deluxe King Suite for a 2 night weekend shopping/hair salon trip....

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Helpful?
1Thank CokaVT
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello CokaVT, WOW, thank you for providing such a detailed review. I do appreciate your feedback. Yes, we are selling more M&M... Please note, we are more then happy to offer the Ice service but there is also a ice machine, self serve on the 4th floor. We will share your comments with our team for review See you soon,...

London, United Kingdom
Reviewed 17 January 2016

We stayed over Christmas at this lovely hotel. Our 10th floor suite was spacious, with a nice bedroom, stylish bathroom and comfortable lounge with sofa, TV and soft lighting. The restaurant was well appointed, for breakfast and evening meals, serving locally-sourced produce and the staff very accomodating. The outdoor hot tub was the highlight, great in the evening, with the...

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Helpful?
1Thank Barry B
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello Barry B, Thank you for taking the time to share your experience at Le Crystal. I'm glad that you enjoyed your stay. It such a great idea to spend Christmas with us. See you soon Eric Hamel - GM

London, United Kingdom
Reviewed 16 January 2016

I had a room on the 8th floor with a very spacious bathroom but a small bedroom. 2 wardrobes 2 TVs, small kitchenette, living room area. Well furnished with style. The room had even ironing board and an iron. The air conditioner was a little bit noise but wasn't an issue for having a good sleep because the bed was...

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Helpful?
1Thank Desislav K
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello Desislav K, Thank you for taking the time to share your very nice stay with us. I'm glad that you enjoyed your stay and felt good. See you soon again, Eric Hamel - GM

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
ANNOUNCEMENT **Starbucks Store including the Reserve products** Visit our new Bistro Laurentien La Coupole. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 

Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: €189 - €387 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Hotel Style:
#1 Green Hotel in Montreal
#4 Business Hotel in Montreal
#4 Spa Hotel in Montreal
#9 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#11 Luxury Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Crystal staff and other travellers.
29 questions
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Questions? Get answers from Hotel Le Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“9th floor corner suites are amazing!”
411gabriely, 22 Apr 2017 | Read review
“Book on their website and you will probably get a better rate/ upgraded room.”
machater82, 10 Apr 2017 | Read review
“Corner suites are quieter and brighter”
759sj, 1 Feb 2017 | Read review
“back of the hotel not facing main street was less noisy”
761anng, 30 Jan 2017 | Read review
“Loved this King suite - had it all!”
PlattsburghNY, 23 Jan 2017 | Read review
5 of 5