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Sheraton Laval Hotel

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Traveller (111)
Room & Suite (54)
Pool & Beach (13)
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Overview
  • Excellent26%
  • Very good44%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“steam room”(7 reviews)
“club floor”(11 reviews)
“shopping mall”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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Traveller rating
70
110
48
26
14
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Time of year
LanguageEnglish
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70
110
48
26
14
Show reviews that mention
All reviewssteam roomclub floorshopping mallparking lotbiggest mallrestaurant food isextra towelsgreat poolnice propertybusiness conferenceflat screen tvbreakfast buffetonly stayed one nightwould stay againrooms were very cleanfree parkingbed was very comfortable
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71 - 75 of 268 reviews
Reviewed 30 October 2016 via mobile

We had a conference in the hotel. We were not able to get in on the block rate for the convention. I was quoted $275 for a suite but was actually billed $289 per night. It was noisy although we were on the top most...More

Thank Lee-Anne C
Response from 656MichaelF, Manager at Sheraton Laval HotelResponded 8 November 2016

Dear Lee-Anne, Thank you for taking the time to share your comments regarding your recent stay at the Sheraton Laval. We are sorry to learn that your experience was not up to your satisfaction. Please do not hesitate to contact us while in-house with any...More

Reviewed 17 October 2016

We were to attend a convention at this hotel. The special rate rooms were all sold out, so had to take a suite. I was quoted one amount on the phone but when we came to pay, it was $15 more per night to the...More

Thank Lelas10070
Response from 656MichaelF, Manager at Sheraton Laval HotelResponded 22 October 2016

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay at the Sheraton Laval. We are sorry that your experience was not up to your satisfaction. It is very important to us that our guests are comfortable and well...More

Reviewed 13 October 2016

Took a bit of time to check in but the overall experience was ok. I went out with my girl for the weekend out and we both loved the place, especially the bar. They had a great bartender and great background music. You can visit...More

Thank Rosanne S
Response from 656MichaelF, Manager at Sheraton Laval HotelResponded 22 October 2016

Dear Guest, Thank your for taking the time to share your comments regarding your recent stay at the Sheraton Laval. We are happy that you have enjoyed your stay and our bar facility and we hope to welcome you again soon.

Reviewed 13 October 2016

Sheraton has a good reputation for having clean, modern, classic hotel rooms. This property is no exception. Front-desk service was excellent. Staff were friendly and responsive. Everything was clean as expected. We were her for a large event. The banquet food was excellent. Tasty, well...More

Thank casper-sk
Response from 656MichaelF, Manager at Sheraton Laval HotelResponded 22 October 2016

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay at the Sheraton Laval. We are glad that you enjoyed our services and that our associates made the difference in your experience. We look foward to welcoming you back.

Reviewed 30 September 2016

Lackadaisical attitude in keeping guests waiting for the rooms. The rooms were not cleaned for 2 hours after the checkin time. This was done even for the club rooms which is on 2nd floor and costs almost 30% more than the normal rooms. The club...More

Thank vikasdo
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$137 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (111)
Room & Suite (54)
Pool & Beach (13)
Dining (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Phương L
23 June 2018|
AnswerShow all 2 answers
Response from Sunshine77777777 | Reviewed this property |
Yes, I believe all of those are available. The food was excellent. There were many options.
1
Vote
syou8
2 April 2018|
AnswerShow all 3 answers
Response from Robert S | Reviewed this property |
Sorry, they made arrangements for our large group.
0
Votes
Room Tips
"The doors at this hotel are incredibly loud. Ask for a room at the end of the hallway so you have fewer..."
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"my room faced the highway which may bother some people...i slept through it myself."
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"Rooms facing the mall may be quieter than those facing the highway."
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"Ask for room away from the elevator for the most quiet stay."
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