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Best Western Plus Waterfront Hotel

Expedia.comUS$100*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Waterfront Hotel
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711 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Toronto, Canada
Reviewed 19 September 2016

Went with a large group and the hotel was very accommodating. The rooms are neat and modern. Breakfast was below average at best. Has a nice view of the river and the location is very convenient being right downtown.

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Helpful?
Thank Eric H
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you for sharing your feedback following your stay with us at our Best Western Plus Waterfront Hotel. We truly appreciate and value your feedback. I have shared your review our F&B Manager and we look forward to welcoming you back in the near future. Kind Regards, Moe Razak General Manager

Heath, Ohio, United States
Reviewed 19 September 2016

55th nurses reunion stay. Everything was absolutely great!! I had a room with a panoramic view of the river and Detroit skyline, and it was fabulous. My sister, who resides in Windsor, booked this exact room for her anniversary!

Review collected in partnership with Best Western
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Helpful?
Thank Joanne H
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

I would like to thank you for taking a moment of your time to post a review based on your recent visit to our hotel. I'm very happy to hear our location was ideal for your travel needs and you had a comfortable stay with us. Thank you, Moe Razak General Manager

Port Rowan
Reviewed 18 September 2016

We really enjoyed our stay here - the hotel/room were beautifully appointed. We had a room with a river view which was super. The décor of the room was fabulous; colours, drapes, bed linen, wallpaper pictures. It was very clean as was the whole hotel. The staff were very pleasant, welcoming and eager to serve, especially Stephanie who helped us...

Review collected in partnership with Best Western
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Helpful?
Thank Mobius48
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you for taking a moment of your time to write a review of our property on TripAdvisor. We are always happy to hear from our guests. Your feedback affirms our commitment to providing excellent service. Thank you, Moe Razak General Manager

Niagara Falls, Canada
Reviewed 17 September 2016

Focusing on the positives, this hotel is perfectly situated and has breathtaking views. The Windsor riverfront continues to improve and kudos to parks and rec for making it so beautiful and usable. This hotel has accommodating and friendly staff and a very generous breakfast. The suite I stayed in was large and comfortable but could use some refreshing. I liked...

Review collected in partnership with Best Western
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Helpful?
Thank Kerry P
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Dear Valued Guests, Thank you truly for your feedback following your stays with us. We truly appreciate and value your feedback. Thank you for appreciating our service, facilities and amenities, and we too acknowledge with sincere thanks for your Loyalty and Business to our Best Western Plus Waterfront Hotel. We certainly will look forward to welcoming you'll back!! Sincerely, Moe...

Louisville, Kentucky, USA
Reviewed 17 September 2016

We stopped in at this hotel on our way to Toronto. Great clean renovated room. The tv was not clear and the sound was bad. Need new TV. Great breakfast options and presentation. The eggs were cooked so dry and the bacon was way under-cooked.

Review collected in partnership with Best Western
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Helpful?
Thank robertlQ7029PW
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Dear Guest, We are pleased that you enjoyed the guestroom and our signature hospitality. We appreciate your compliments of our renovations and your recommendation of our hotel. We thank you for your business and look forward to welcoming you back to Windsor again soon. Moe Razak General Manager

Reviewed 16 September 2016 via mobile

I am writing this review while we are still staying at The B W Windsor .... The Good ; Most of the staff are wonderful Audrey and all the other staff in the kitchen go above and beyond to help make you feel comfortable in fact Audrey and I have become friends , any staff we met in the hallways...

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Helpful?
Thank jaxjaxbabyjax
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you for taking a moment of your time to write a review of our property on TripAdvisor. We are always happy to hear from our guests. Your feedback affirms our commitment to providing excellent service and I will look into the advertising mentioned in your comments. Thank you, Moe Razak General Manager

Oklahoma City, Oklahoma
Reviewed 16 September 2016

Beautiful lobby and rooms and elevators, Friendly staff and beautiful decor for a refurbished hotel. ( It used to be the Raddison,we had stayed there and had a pleasant stay at $100 a night) The beds must be the same ones only older and about as comfortable as sleeping in the car. Breakfast was good and lots of variety but...

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Thank Stephen S
Toronto, Canada
Reviewed 14 September 2016

Location was excellent. Right on the river front and close to downtown area. Parking across the street in garage was convenient but was an extra charge. We were not informed of the construction on the front of the hotel which caused some check in problems. There was a large wedding party at the hotel and they monopolized the breakfast area....

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Thank obsea
Canada
Reviewed 13 September 2016

First time stay at this hotel. Very impressed. Front desk staff were very helpful and check in was a breeze. Room was spotless and loved the added touch of a makeup wipe in the bathroom. Had a river view room with king bed and it was spectacular. We will be back.

Review collected in partnership with Best Western
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Thank Constance D
Toronto, Canada
Reviewed 12 September 2016

Nicely situated hotel, great views of the river, riverfront and Detroit. Staff are very friendly and helpful, but the free breakfast is awful. You deserve better, go buy breakfast somewhere else. Otherwise, nice place.

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Helpful?
Thank Phyllis B
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Dear Guest, We are delighted to know that you had a wonderful stay at the Best Western Plus Waterfront Hotel and we appreciate your review.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
BEST WESTERN PLUS Waterfront Hotel is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include complimentary free breakfast buffet, complimentary local phone calls and complimentary Wi-Fi accessEasily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport. ... more   less 

Additional Information about Best Western Plus Waterfront Hotel

Address: 277 Riverside Dr W, Windsor, Ontario N9A 5K4, Canada (Formerly Waterfront Hotel Downtown Windsor)
Region: Canada > Ontario > Windsor
Price Range: €83 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Waterfront Hotel 3.5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Hilton Windsor Hotel Windsor
Hilton Hotel Windsor
Windsor Hilton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Waterfront Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Waterfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For best value, ask for a view facing Detroit.”
matti856, 25 May 2017 | Read review
“Lake view!!!!”
jamiesC2976TP, 17 May 2017 | Read review
“The 11th floor offered the best view.”
Jake12242016, 16 May 2017 | Read review
“some rooms had the sink vanity separate from shower.”
sunchaserChicago_il, 15 May 2017 | Read review
“Likely the rooms facing Downtown Detroit”
  • I had good view of the river and also of the Ambassador Bridge not to Downtown Detroit. It was n
KrishnadasSanthosh, 17 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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