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About
#4 of 34 hotels in Windsor
Location
Cleanliness
Service
Value
BEST WESTERN PLUS Waterfront Hotel is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include breakfast buffet (additional cost), complimentary local phone calls and complimentary Wi-Fi access. Easily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Car park
Wifi
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, French, Spanish, Arabic
Location
96Great for walkers
Grade: 96 out of 100
48Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
Contact
277 Riverside Dr W, Windsor, Ontario N9A 5K4 Canada
Getting there
Car HireSee all Windsor car hire
1646Reviews30Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Our stay at the Best Western Plus Waterfront Hotel in Windsor was absolutely wonderful! We came in to meet with family and picked the hotel for the quality of the amenities and location to my Mom. The room was clean and beautiful with a great view of the Detroit Skyline. The staff was courteous and friendly but we were especially blown away by the quality of the restaurant (the River Room). We hadn't made reservations at another restaurant in Windsor for this particular Saturday night and found ourselves out of luck at most places which were booked up, but we then looked at the hotel restaurant which accommodated us at the last minute. The view of the river and Detroit was fantastic but the food and service was phenomenal. Our server Samrah was just a joy and very attentive to our needs, especially my kids. The food was delicious; we had the lamb, chicken, spaghetti and fillet entrees with most of the tapas pintxos to start. Very impressed! We also got to meet Voula who is the restaurant manager in the morning when we went to the hotel again for breakfast. She was very warm and conversational and we just loved her. I am going to make plans to return to this hotel in the future based on our experiences here. Thank you Best Western Plus team!…
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Review collected in partnership with Best Western
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
The panoramic queen room is just fantastic. The view is amazing especially on the high floors. You can watch the ships come and go, see all the water activity, The night lights across the river are certainly stunning.The curtains they have on the huge window are room darkening, so you can sleep late without the sun waking you.For the value you certainly get your money's worth. Plus breakfast is included.
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Review collected in partnership with Best Western
Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from BEST WESTERN PLUS WATERFRONT HOTEL Downtown Windsor, General Manager at Best Western Plus Waterfront Hotel
Responded 9 Sep 2021
Dear SallyT, Thank you for the kind review. We always appreciate hearing back from our guests, and we are so happy you had a wonderful stay. We too enjoy being able to see all those big ships come and go, and the nighttime views are just wonderful. We look forward to welcoming you back again. Yours in Hospitality, Sheila Szusz Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room with the panoramic view was definitely worth it! I loved the proximity to restaurants, galleries, the Riverfront trail, and even Caesars. Downside was that breakfast is no longer included in the rate and parking is an extra cost.
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Review collected in partnership with Best Western
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The lake view is exceptional from our King bed suite. The room was super clean, the bedding was very comfortable, and the room was very quite. Would definitely return when we come back to Windsor again.
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have stayed in the BW Waterfront many times over the last 20 years, since we have family in Windsor. We haven’t been since the pandemic and we’re very disappointed with how run down it has become. The room was rather shabby and tired looking. We didn’t even want to use the bathtub for shower or bath. We stayed in a pet friendly room so perhaps that accounts for the shabbiness and is where they now put guests with a dog. Room amenities like Kleenex were missing and the Keurig machine didn’t work. Breakfast was not longer available, although that was not mentioned when we booked our room online. The pet fee was nightly, rather than for the stay. This did not make sense since the room was not cleaned daily. We were told it was for guests with allergies but we were on a floor designated for pets. The one perk was being able to walk on the waterfront trail system however, we encountered a number of homeless individuals using the treed areas for sleeping. It was the first time visiting here where we did not feel safe walking outside.…
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Front desk staff were knowledgeable, personable and professional. The room was clean and had a beautiful view of the Detroit River and the Ambassador Bridge. We enjoyed using the pool, which was the same depth (3’5”) all around. The parking set up was a bit unusual, felt like parking offsite but I suspect there were no other options. Room seemed small compared to other hotels. Gift/snack shop was limited.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Check dining times before heading to second floor restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I really expected more for the price. After seeing lots of dirty and dust in areas of the home I questioned the actual cleanliness. Not a good nights rest after all of that. Not sure if I will return to this location.
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Review collected in partnership with Best Western
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just stayed there a few days ago. I booked it specifically because I had been there a few times before and I knew they had a hot tub. Well, to my surprise the hot tub was gone. Replaced with yet more lounge chairs. That, and finding out that breakfast wasn't included in the price. And having not one but two repairmen show up to repair our door because both of them thought no one was occupying the room... well... I won't be rebooking.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is on the waterfront just minutes from the Casino for a fraction of the price. We went with a group and all the rooms had a view of the River. The Staff are just awesome. Everyone is so pleasant and eager to help, we really felt welcomed. The restaurant is well situated with modern decor and a full view of the River. I would highly recommend this hotel to anyone visiting Windsor.
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Review collected in partnership with Best Western
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Almost perfection. If the much newer DoubleTree by Hilton wasn’t right next door, I would have ranked Best Western higher. I stayed here while on a train trip around Eastern Canada. I needed to do laundry and was directed by the front desk to go next door to the DoubleTree and show my Best Western room key. The staff next door escorted me to one of the laundry rooms and unlocked the door. I put my items in and then was taken back down to the lobby to wait. Drying my items was the same. I was escorted up and down. Other than that, Best Western was great. My room had a side view of the Detroit River. I grew up in Detroit and spent my childhood wondering what my life would be like, if I ever made it to the other side. Thank you, Best Western Plus Waterfront Hotel!
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Lots of good nearby restaurants. The hotel is also a short walk to the Casino. Just don’t try...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$109 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton windsor hotel windsor, hilton hotel windsor, windsor hilton hotel
FORMERLY KNOWN AS
Waterfront Hotel Downtown Windsor
LOCATION
CanadaOntarioWindsor
NUMBER OF ROOMS
305
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Frequently Asked Questions about Best Western Plus Waterfront Hotel
Which popular attractions are close to Best Western Plus Waterfront Hotel?
Nearby attractions include Windsor Riverfront (0.05 km), Adventure Bay Family Water Park (0.2 km), and Panache Restaurant and Ultralounge (0.3 km).
What are some of the property amenities at Best Western Plus Waterfront Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Best Western Plus Waterfront Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Waterfront Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at Best Western Plus Waterfront Hotel?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Best Western Plus Waterfront Hotel?
Conveniently located restaurants include Mazaar Lebanese Cuisine, The Keg Steakhouse + Bar - Windsor Riverside, and The Loose Goose.
Are any cleaning services offered at Best Western Plus Waterfront Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Waterfront Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Waterfront Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Best Western Plus Waterfront Hotel?
Many travellers enjoy visiting The Ford Piquette Avenue Plant (5.8 km), Motown Museum (6.3 km), and Willistead Manor (2.6 km).
Does Best Western Plus Waterfront Hotel have any great views?
Yes, guests often enjoy the harbour view available here.