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Quality Suites Downtown Windsor

04/06/2017 05/06/2017
1 room 2 adults 0 children
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156 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Georgetown, Canada
Reviewed 25 February 2013

I travel to Windsor on business quite a lot and always stay here. The rooms are very large and are set up like a mini apartment making you feel right at home. The beds and pillows are so comfortable. I would recommend this place to anyone wanting to stay in the downtown area.

Thank Tlaidlaw
Ontario's Highlands, Canada
Reviewed 24 February 2013

Checked in after having dinner. There was a party down from our room. The staff came around and made them leave. Then they came by our room and also made us leave. We couldn't even stay in our room with the door shut. PLUS she made us put on bracelets before we could leave our room or we weren't allow...

3Thank saigem5
Mimico, Ontario, Canada
Reviewed 22 February 2013

I travel frequently to Windsor on business. My employer recently changed hotels and so, at first, I was critical of the "new place". I was wrong. It's actually very nice. The rooms are large and clean. The suite idea is a sweet idea! Each room has a separate bedroom area. Dark and quiet at night. The rooms have two TV's...

Thank Dale P
Lenox, Michigan
Reviewed 30 December 2012

We spent one night at the Quality Suites. It is in a good location and is close to the casino. However, the room we had was in desperate need of remodeling. The carpet was stained not just in one spot, but pretty much everywhere. Not just little spots, but big stains. There was a plastered spot on the bathroom door...

1Thank smvkmv
Reviewed 19 November 2012

Lets start from the beginning , I'm excited to arrive in Windsor and enjoy my night . I walk into quality suites with a smile and wasn't greeted. I had to say hello first and there first words were, Are u checking in ? No hello , good evening , how are you? Welcome to quality suites.... Nothing. I had...

4Thank Missright01
General M, General Manager at Quality Suites Downtown Windsor, responded to this review

Thank you for staying with us recently. I'm surprised and disappointed to read of the issues you experienced while our guests. This is certainly not indicative of our usual high standards of quality and service. Please accept my apologies for any inconvenience and kindly respond to the message I sent you requesting details so that I can follow-up. Thank you...

Niagara Falls, Canada
Reviewed 9 October 2012

I have stayed here twice now and find the property very nice. The staff are most accommodating and the hotel is walking distance to many eatery's and the riverfront. My company used to stay at the Radisson and most recently the Hilton. For those that frequent the area you will know the Rad is now an independent and the Hilton...

Thank marinerbay
ChristineMelnyk, General Manager at Quality Suites Downtown Windsor, responded to this review

Thanks for taking the time to post your review following your first couple of stays. It's great to hear that our team members have been treating you well and that you enjoy the convenience of our location and spacious suites. I want you to know that we plan to upgrade our televisions to flat screens and that I've provided our...

willowdale ontario
Reviewed 14 August 2012

Second time this year staying at the Quality in Windsor this year. Stayed in June and July of 2012,both for 2 nights. Found the check in staff very friendly and accomodating,had no problems whatsoever. Stayed on the 7th floor in a deluxe room,fridge M/W coffee maker iron and all accesories.including cooking utensils and 2 tv's separated by a separate room...

Thank prpev
ChristineMelnyk, General Manager at Quality Suites Downtown Windsor, responded to this review

Thank you for staying with us in June and July and for taking the time to post your comments. I appreciate your positive feedback and will share it with our team. Hope to see you again soon!

Stratford, Ontario, Canada
Reviewed 12 August 2012

For the price, 5 blocks form the Casino, shuttle available. We love having a suite with a little kitchenette, with dishes - we can reheat our leftovers. Room had a kitchen table and 4 chairs, pull out couch and chair, 2 tvs and a separate bedroom. The carpet is ready to be replaced and the TVs are old, bathroom is...

Thank Jenny P
ChristineMelnyk, General Manager at Quality Suites Downtown Windsor, responded to this review

Thanks for taking the time to report on your stay with us. It's good to know you enjoyed our hotel. Televisions are slated to be replaced with new flat screens and we plan to completely refurbish select suites. Sorry to hear about your chicken - I'm a regular and have never had a bad meal. I'll share your comments with...

Glenview, Illinois
Reviewed 30 July 2012

The price was right, but you certainly get what you pay for. Everything a bit dirty with large sticky stains on the couch and staining on the carpet. And our non smoking room smelled of smoke. Decent bar off lobby and the staff was helpful with questions. $10 to park in garage overnight.

1Thank GNAS02
ChristineMelnyk, General Manager at Quality Suites Downtown Windsor, responded to this review

Thank you for staying with us and for taking the time to post your comments. I'm disappointed to learn of the concerns with your suite and I apologize for the conditions as it appears it did not meet our usual high standards. We are preparing a capital improvement plan which will address replacement of older furnishings. I hope that you...

Reviewed 28 July 2012

We were in a non-smoking room but the entire room (and even the lobby) smells like cigarettes- the kind of smell in a smoker's house, car, or on their clothes- The odor of long-term smoking. As a non-smoker, it was disgusting. The pull out couch bed was awful- it was a very thin mattress, had visible stains, and sagged in...

Thank Nicki P
BenmillerGM, General Manager at Quality Suites Downtown Windsor, responded to this review

Thank you for staying with us recently. I appreciate your feedback and apologize for the condition of your suite. We are preparing a capital improvement plan which will address replacement of worn furnishings. I'm sorry to hear that your suite was smoky. This certainly shouldn't have been the case, especially if it was designated as non-smoking. We will do our...

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Suites is Windsor's only all-suites hotel, located in downtown Windsor, near riverfront walking trails with sculpture garden, dozens of restaurants and clubs, art gallery, theatres and Caesars Windsor casino. Spacious suites with french doors separating the bedroom from living room feature a wet bar, two televisions, phones & closets. Some suites sleep up to 6 guests and mini kitchen suites are perfect for longer stays. Enjoy free internet access, 24 hour lobby coffee, tea and chilled water. Our on-site restaurants feature two concepts: Eggsmart for delicious breakfast & lunch options and Superstar Bar & Grill for dinner and evening, with a spacious patio, bar area and several screens to watch the game. Why rent a standard hotel room when for the same price you can spoil yourself with a suite? ... more   less 

Additional Information about Quality Suites Downtown Windsor

Address: 250 Dougall Ave, Windsor, Ontario N9A 7C6, Canada
Region: Canada > Ontario > Windsor
Price Range: €65 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites Downtown Windsor 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Quality Suites Downtown Windsor Hotel Windsor
Quality Inn Windsor
Quality Hotel Downtown
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Downtown Windsor staff and other travellers.
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Questions? Get answers from Quality Suites Downtown Windsor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the first floor where you have quick access to friendly staff”
haymanconstruction, 17 Feb 2017 | Read review
“our room faced the parking lot .. not great alot of fighting at night outside and we had a child with us.. but other wise it was ok..”
  • the couch bed
, 31 Jul 2016 | Read review
“Book the "essential room"”
451arianer, 21 Mar 2016 | Read review
“Ask for room on west side looking at Ambassador Bridge”
BridgetD710, 15 Feb 2016 | Read review
“Request river view on a higher floor”
763averys, 30 Oct 2015 | Read review
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