We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Toronto Downtown/Entertainment District

Save
Share
255 Wellington St W, Toronto, Ontario M5V 3P9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
US$126
US$116
View Deal
SAVE US$10
Expedia.com
Booking.com
US$126
US$116
View Deal
SAVE US$10
Free cancellation until 07/02/21
Agoda.comUS$116
TravelocityUS$116
getaroom.comUS$126
View all 14 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (565)
Room & Suite (326)
Dining (32)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Toronto Downtown/Entertainment District
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 142 hotels in Toronto
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Conveniently located in the heart of the downtown entertainment district, near major businesses, restaurants and attractions. Steps to CN Tower, Ripleys Aquarium, Metro Convention Centre, Rogers Centre and the Bell Light Box. Residence Inn has perfected the extended stay experience offering 256 stylish, oversized studio, one or two bedroom suites with full kitchens and living areas. Enjoy a complimentary, full, hot buffet breakfast from 6:30-9.30am. Relax in the hot tub or pool area adjacent to the state-of-the art fitness centre.
Read more
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Evening entertainment
Kids stay free
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Safe
Iron
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 7 more
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
100Great for walkers
Grade: 100 out of 100
215Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
1,929Reviews49Q+A100Room tips
Traveller rating
  • 998
  • 664
  • 158
  • 59
  • 50
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Francisco A wrote a review Oct 2020
10 contributions
+1
Being a COVID-19 situation one would expect special attention in cleanliness. The room was dirty, specially the dishes. I reported it to the reception and nothing changed. The location can not be better and the size of the room is great.
Read more
Date of stay: October 2020Trip type: Travelled on business
Helpful
Share
Response from Raynusan Sriskantharajah, Guest Services / Front Office at Residence Inn Toronto Downtown/Entertainment District
Responded 4 Oct 2020
Dear Franciscoaca, We thank you for staying at the Residence Inn by Marriott Toronto Downtown hotel. We are extremely apologetic for the dirty dishes that you came across during your stay. The management team at the hotel have sent you emails citing this oversight, as well requesting an opportunity to make it right. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Read more
Jan De wrote a review Sep 2020
Niagara Falls, Canada10 contributions1 helpful vote
+1
Three of us spent two nights here. Check in was quick and the lady at the front desk was very nice and helpful. Upon arriving to our room, we found dirty dishes in the dishwasher and stains on the bed. The front desk staff was helpful with immediately getting us a new room. We found a baby toy in the new room, unfortunately these rooms are not cleaned well. Our hairdryer in the room did not work. I was also disappointed to have had both rooms be right near the elevators even though I specifically requested in my reservation that I didn’t want to be close to elevators. The rooms were spacious which was nice and I enjoyed that we were able to book a time for the pool. The complimentary breakfast was only from 7-9 which was unfortunate. I did however enjoy the location of this hotel, we enjoyed the Starbucks across the street, Sunset Grill for breakfast a little further down the street and it was not a far walk to attractions and stores. Front desk staff were very helpful and nice.
Read more
Date of stay: September 2020Trip type: Travelled with friends
Helpful
Share
Response from Shweta Naik, Guest Services / Front Office at Residence Inn Toronto Downtown/Entertainment District
Responded 30 Sep 2020
Dear jande0103, Thank you for your patience as some of our amenities are not available at this time due to Covid-19. We are following all the guidelines set in place by Ontario Public Health, City Of Toronto and Marriott for the safety of our employees and guest.
Read more
TravelGirl181747 wrote a review Aug 2020
Kitchener, Canada166 contributions108 helpful votes
4 of us stayed at this Beautiful hotel on a Monday during the Covid crisis. All of the staff we encountered were friendly and courteous. But in particular, Ray and Amir were exceptional. There was an issue with the wifi and we were immediately upgraded to a larger room with excellent internet access. The pool was all ours for an hour and the takeaway breakfast was welcomed. We will stay at this property again when in the city!
Read more
Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from Shweta Naik, Guest Services / Front Office at Residence Inn Toronto Downtown/Entertainment District
Responded 25 Aug 2020
Dear TravelGirl181747, We appreciate you choosing to stay with us during these unusual times. Your kind comments has been shared with Ray and Amir, thank you for recognizing their attentive service. We hope to serve you again whenever your travels bring you back to Toronto.
Read more
Jordan wrote a review Jul 2020
24 contributions7 helpful votes
Marriott branded hotels are normally top shelf hotels. My travel arrangements got me to the hotel early — while I didn’t expect my room to be ready. I was able to check my suitcase, and the front desk person told me he would call me at 1pm (it’s now around 11am) to let me know that my room was ready. I was happy to tour around downtown and such. 1pm came, no phone call. No problem, I was enjoying being out. I came back to the hotel at 3:20 and my room still wasn’t ready, and I asked why I wasn’t called as promised. The guy literally walked away, and another attendant came out from the back office (which is a mess and shouldn’t be viewable to the public). I was told I could wait in the breakfast area for my room. About 10 minutes passed and I was called over by another attendant and told that my room was ready. While pleasantly surprised I took my keys up and...they sent to me a dirty room! Bed wasn’t made, garbage in the room...all during COVID!!!! Came back down and was told they sent me to the wrong room...and that they misheard housekeeping. Not believable as 2003 and 2103 don’t really sound the same! Attendant (another one) said it’s because of COVID! Really? That’s the most lame excuse. Finally got up to my room with my “free item” from the marketplace...talk about the most disgusting freezer burnt ice cream bar ever tasted. And this was for my loyalty as an elite member...Wowsers. Room was ok. Not great. Bed and couch uncomfortable compared to most Marriott properties. This hotel is way out of date. And in need of major upgrades to furnishings at the very least. Oh well, just here one night. Come down for “breakfast” in the morning (the grab and go), and my bagel was stale, apple bruised to bits, low quality “juice product.” Now this issue with the grab and go is across Marriott brands (well, probably not the Ritz haha)...a premium brand like Marriott should be able to come up with a much better breakfast option. Spoke with the General Manager at check out (had to ask for him, after yesterday was told he’d call me). He gave me 50% off my room rate, which was nice. But having stayed here several times over the last 10 years, will not stay here again. This hotel is no where close to Marriott quality.
Read more
Date of stay: July 2020Trip type: Travelled solo
Helpful
Share
Response from Shweta Naik, Guest Services / Front Office at Residence Inn Toronto Downtown/Entertainment District
Responded 4 Aug 2020
Dear 95jordang, Thank you for taking the time to share your recent experience at the Residence Inn Toronto Downtown/Entertainment District with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting all of your expectations. As mentioned during check in, any request for an early check in is not guaranteed prior to 4pm which is our standard time, I apologize the Guest Service Agent did not call you at 1pm as your room was not ready at that time. After much complication, we are happy to see we were able to get you an upgrade suite prior to the check in time. City of Toronto was still in Phase two at the time of your stay which prohibited the establishment from serving hot buffet breakfast inside. To be compliant with Toronto Public Health and to maintain 2-meter physical distancing, we are serving Grab & Go breakfasts. As an Extended Stay hotel, our suites are equipped with full Kitchenette including a toaster, coffee maker, oven, plates and cutlery. But nonetheless, I apologize on behalf of the entire team, we will ensure to be more proactive with the feedback you have provided us with. Once again, thank you for your valued feedback and we hope to serve you again – perhaps when the safety measure are lifted.
Read more
BenLar137 wrote a review Mar 2020
Calgary, Canada13,271 contributions681 helpful votes
+1
Overall we enjoyed our one night visit at this well-located hotel, only a few blocks from Union Station, Billy Bishop Airport, and many entertainment venues. We are a fans of Residence Inns, and the decor throughout this hotel is gorgeous. All staff were very friendly. But we did have a problem with the loud noise from elevators in our 22 / top floor room. Also, the blackout curtains did not fit properly and let light in. We enjoyed the nice pool, but the hot tub was on the small / shallow side. We appreciated the elaborate breakfast food options, and staff there were equally friendly. Elevators are not by room key only, and while there were doormen, we didn't always see them as it was cold outside and they were inside the vestibule, not always convenient for guests. Security could be better...
Read more
Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Avoid highest floors due to elevator noise
See more room tips
1 Helpful vote
Helpful
Share
Response from kaykoot, General Manager at Residence Inn Toronto Downtown/Entertainment District
Responded 18 Mar 2020
Thanks to you BenLar137 for staying and posting your overall positive review. Apologies for the blackout curtains in your suite, although this is not something I have heard before! The hotel still offers Valet Parking and the Valet Attendants do wait in the entrance area and will open the door when they see someone coming in or departing. Unfortunately since the directives from Public Health on March 17th our Breakfast Buffet has been limited to Grab & Go continental only. hoping to welcome you back again, Stay well, Kay Koot, general manager
Read more
Previous
PRICE RANGE
US$140 - US$325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn by marriott toronto downtown / entertainment district hotel, residence inn toronto downtown, toronto residence inn
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / CityPlace / Old Toronto
NUMBER OF ROOMS
256
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Residence Inn Toronto Downtown/Entertainment District
Which popular attractions are close to Residence Inn Toronto Downtown/Entertainment District?
Nearby attractions include Ripley's Aquarium of Canada (0.4 km), CN Tower (0.3 km), and Come From Away (0.3 km).
What are some of the property amenities at Residence Inn Toronto Downtown/Entertainment District?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Toronto Downtown/Entertainment District?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Toronto Downtown/Entertainment District?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Residence Inn Toronto Downtown/Entertainment District?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Residence Inn Toronto Downtown/Entertainment District?
Conveniently located restaurants include Kit Kat, Pai Northern Thai Kitchen, and Michael's on Simcoe.
Are there opportunities to exercise at Residence Inn Toronto Downtown/Entertainment District?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Residence Inn Toronto Downtown/Entertainment District located near the city centre?
Yes, it is 0.4 km away from the centre of Toronto.
Are any cleaning services offered at Residence Inn Toronto Downtown/Entertainment District?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Toronto Downtown/Entertainment District?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Toronto Downtown/Entertainment District offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.