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One King West Hotel & Residence

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#26 of 131 Hotels in Toronto
Certificate of Excellence
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691 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Owen Sound, Ontario
2 reviews
Reviewed yesterday NEW

The hotel staff was friendly and welcoming, the room was very clean, the bed was extremely comfortable and our view was amazing! Loved being on the 30th floor as there was no street noise at all. Would definitely return again.

Review collected in partnership with this hotel

Helpful?
Thank Angela V
Woodstock, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

The location was perfect and the historical feel of the hotel was good but the staff seemed cold and unwelcoming. The rooms were impressive with all necessities. There was no sleep to be had because you could hear everything in the hallway and people were partying from midnight until at least 2 am. When I booked the two room for... More 

Helpful?
Thank Yvonne B
mississauga
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

I stayed at the One King West for two nights over the past week. My experience?!: The One King West is the most underrated hotel in the City and best bang for your buck:) I have stayed numerous times at both the Thompson and Shangrila in the past year and the rooms in The One are quite comparable! Service is... More 

Helpful?
Thank ChantalleSawision
London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW

We travelled to Toronto from Niagara Falls (Canadian side of course) by car. The hotel is easy to find if you pay attention to your sat nav - Toronto's street layout may be a little confusing for some. The hotel has very limited parking, which was made clear beforehand. We paid for valet parking which was effective and efficient. The... More 

Helpful?
Thank Marcus P
Santiago Metropolitan Region, Chile
Level Contributor
3 reviews
Reviewed 4 days ago NEW

Maintains an excellent boutique feel about it in spite of being a large modern hotel. Very good value for money in central Toronto. Very good location for almost all business needs, and connected to the Path underground walkwaysystem.

Helpful?
Thank JerryP2048
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear JerryP2048, Thank you for your feedback and for choosing One King West. I am pleased to hear that our historic opulence and warm hospitality, as well as our prime downtown Toronto location were instrumental in making your stay an enjoyable one. Our location is definitely one of the things we are very proud of about our hotel. We are... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We chose this hotel for the location. It is perfectly situated in the centre of all that you need downtown. I went in the valet door as the crowd for TTC had the King Street door blocked. What a lovely place. We were out and about and the TTC entrance is literally in front of the door. After dinner out... More 

Helpful?
Thank trishanthony
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear trishanthony, Thank you for your feedback and for choosing One King West. I am pleased to hear that our prime downtown Toronto location, as well as our attentive staff were instrumental in making your stay an enjoyable one. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to... More 

Whitby, Canada
1 review
Reviewed 6 days ago NEW

We stayed on the 45th floor of the hotel tower.Views of the city were just spectacular! During the night the whole city was transformed into a magical light show with all the street lights .During the day ,you can view planes coming to a landing at Porter airport.Mesmerising views that will make you fall in love with a Toronto all... More 

Review collected in partnership with this hotel

Helpful?
Thank Irina B
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Irina B, Thank you for your feedback and for choosing One King West. I am pleased to hear that our stunning city views, our attentive staff, as well as our modern home-inspired suites were instrumental in making your stay an enjoyable one. As we are one of the tallest residential buildings in Canada, we offer our guests a truly... More 

Burlington, Canada
1 review
Reviewed 6 days ago NEW

We had a nice view of the lake & buildings from 18th floor. Hotel was clean, bed was comfortable and the staff were accommodating. My only issue was the wait for the elevators only 2 working. I found out later that there was an accident (death) the week prior so 2 elevators were down.

Review collected in partnership with this hotel

Helpful?
Thank 656tk
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear 656tk, Thank you for your feedback and for choosing One King West. I am pleased to hear that our modern home-inspired suites, as well as our attentive staff were instrumental in making your stay an enjoyable one. I truly believe that our staff are responsible for making us one of the leading hotels in Toronto, and it's a pleasure... More 

Toronto, Canada
1 review
Reviewed 6 days ago NEW

Room was small. TV was not working. Hair Blow dryer was not working. Refrigerator was not cold and most of the appliances in the room were old and outdated. For a luxurious hotel located in the heart of downtown Toronto I was very surprised by all of these setbacks. I also felt discriminated against based on age, gender, and race.... More 

Review collected in partnership with this hotel

Helpful?
Thank faiveng
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear faiveng, I appreciate you taking the time to provide us with such candid feedback of your stay and am disappointed to hear that you did not enjoy your time spent at One King West. I understand the issues concerning the said appliances would be an inconvenience and apologize. In the future, kindly let our staff know of any issue... More 

Lakefield, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

Amazingly comfortable and unique facility combined with superior discrete service. Right in the heart of downtown Toronto. A classic find in the grand tradition. With facilities, catering and quality of food to get you to want to return.

Review collected in partnership with this hotel

Helpful?
Thank John K
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear John K, Thank you for your feedback and for choosing One King West. I am pleased to hear our unique and historically charming atmosphere, as well as our mouth-watering dining offerings were instrumental in making your stay an enjoyable one. It's our goal to be the hotel our guests call home so it is always rewarding to hear that... More 

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro on King
Bistro on King
Cuisines: Canadian, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Immersive and inspiring, One King West Hotel & Residence invites you to a uniquely vibrant place to stay. Enjoy the genuine warmth and gracious service at this unique oasis of hospitality. Indulge in architectural grandeur, sophisticated comfort and personalized service at One King West. Connect yourself to the city’s core business, entertainment and shopping districts from this premier address. Come and see why One King West is a hotel to call home. ... more   less 

Additional Information about One King West Hotel & Residence

Address: 1 King Street West, Toronto, Ontario M5H 1A1, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: €123 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — One King West Hotel & Residence 4*
Number of rooms: 330
Reservation Options:
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Also Known As:
One King West Hotel And Residence
1 King West Hotel & Residence
One King West Toronto
Suites Toronto
King Suites Toronto
One King West Hotel Residence
Suites 1 King West
Hotel Style:
#19 Luxury Hotel in Toronto
#27 Romantic Hotel in Toronto
#32 Family Hotel in Toronto
#35 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from One King West Hotel & Residence staff and other travellers.
32 questions
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Ontario, Canada
1 month ago
6 months ago
Melbourne
over a year ago
Newmarket, Canada
over a year ago

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Questions? Get answers from One King West Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little more and stay in the upper tower”
 of 5 bubbles JerryP2048, 1 Dec 2016 | Read review
“Fix the door locks!”
 of 5 bubbles jacobles, 24 Nov 2016 | Read review
“Make sure to ask for a room with a view or you will be looking at other buildings”
 of 5 bubbles B893CJangelam, 23 Nov 2016 | Read review
“Higher floors have better views. The new section goes much higher than the historical part.”
 of 5 bubbles 234tracyi, 23 Nov 2016 | Read review
“Tower premium rooms are fab. Fave!”
 of 5 bubbles LynneKnowlts, 19 Nov 2016 | Read review
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