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One King West Hotel & Residence

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#26 of 131 Hotels in Toronto
Certificate of Excellence
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698 Reviews from our TripAdvisor Community

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Showing 650: English reviews
Sterling Heights, Michigan
Reviewed 2 days ago NEW

Very Nice Room Had a refregrator, Microwave, Coffee pot, Nice new Flat Panel TV. Bathroom had a soaking tub and a separate shower. Did not a view except for the building next door. Good Buffet Breakfast a little pricey

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Helpful?
Thank Randy B
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Randy B, Thank you for your feedback and for choosing One King West. I am pleased to hear that our vast array of in-suite amenities were instrumental in making your stay an enjoyable one. As we strive to be the hotel our guests call home by providing modern accommodations, as well as warm hospitality, it is an honour to...

Montreal, Canada
Reviewed 4 days ago NEW

I was in the historic suite side of the building and the room size was fine, the reading corner was nice however no light around to access. The service starting from the front desk to the bar service was with a smile and care.

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Helpful?
Thank barolo20162016
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear barolo20162016, Thank you for your feedback and for choosing One King West. I am pleased to hear that our attentive staff were instrumental in making your stay an enjoyable one. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Every member of our team works hard each and every day...

Toronto, Canada
Reviewed 4 days ago NEW

Staff are rude and snobby. Thwy are not helpful or welcoming. I took my wife there for her birthday. Ive been wanting to go to this hotel for years as i have worked in the financial district for quite some time. Never again though. Rhe hotel is nice the rooms are nice. Butthe staff are mean rude and not at...

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Helpful?
Thank 571husseinr
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear 571husseinr, I appreciate you taking the time to provide us with such candid feedback of your stay at One King West. Although we have been in contact, I would like to reiterate that I am deeply apologetic for your less than satisfactory experience, especially as you and your wife were celebrating such a special occasion. I understand our Front...

Montreal, Canada
Reviewed 5 days ago NEW

Very central location, right in front of Subway station, minutes from restaurants and shopping. Really beautiful lobby and clean comfortable rooms - kind of Hollywood regency meets modern. I did not have the chance to eat there on this occasion, but i remember enjoying the breakfast on my last stay. Would definitely return!

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Helpful?
Thank kikaa650
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear kikaa650, Thank you for your feedback and for choosing One King West. I am pleased to hear that our prime downtown location, as well as our historically charming atmosphere were instrumental in making your stay an enjoyable one. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to...

St. John's, Newfoundland and Labrador
Reviewed 5 days ago NEW

I always stay here when in Toronto as I know what to expect. I would never choose another hotel in the area. They are close to everything such as the Air Canada Centre and you do not have to walk far for other major sites

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Helpful?
Thank patrick942
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear patrick942, Thank you for your feedback as well as staying at One King West again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. As a returning guest, I’d like to remind you of our Frequent Guest Program,...

Toronto, Canada
Reviewed 5 days ago NEW

The location is excellent, the room decor is ok, but in need of an upgrade, it's getting tired. Worste of all (and arguable the actual purpose of a hotel) - the kitchen fan/vent is one 24/7 and it is so loud that I got zero sleep all night. I mentioned this to the front desk staff the day prior, but...

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Helpful?
Thank romant195
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear romant195, Thank you for your feedback and for choosing One King West. I am disappointed to hear that the issue regarding the A/C unit occurred as our hotel strives to provide our guests with a comfortable and relaxing environment. I understand that this was a great inconvenience and have let maintenance know of your concerns. Please email me directly...

Newcastle, Australia
Reviewed 6 days ago NEW

Perfectly located, One King West is a very good value hotel. We stayed in the Pinnacle suite for some extra space, views from the 45th floor were more than amazing in every direction. There is one bathroom with a spa tub, a kitchenette including washer/dryer, and two bedrooms. Great study area in the living room. Staff at the bar were...

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Helpful?
1Thank Denise2300
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Denise2300, Thank you for your feedback and for choosing One King West. I am pleased to hear that our spectacular feature suites, as well as our attentive staff were instrumental in making your stay an enjoyable one. The Pinnacle is our most celebrated suite as it is the only two-bedroom suite in the hotel and features stunning north-facing city...

Owen Sound, Ontario
Reviewed 6 days ago NEW

The hotel staff was friendly and welcoming, the room was very clean, the bed was extremely comfortable and our view was amazing! Loved being on the 30th floor as there was no street noise at all. Would definitely return again.

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Helpful?
Thank Angela V
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Angela V, Thank you for your feedback and for choosing One King West. I am pleased to hear that our attentive staff, our plush king-sized beds, as well as our stunning city and lake views were instrumental in making your stay an enjoyable one. As we strive to provide a comfortable and relaxing environment for our guests, it is...

Woodstock, Canada
Reviewed 6 days ago NEW

The location was perfect and the historical feel of the hotel was good but the staff seemed cold and unwelcoming. The rooms were impressive with all necessities. There was no sleep to be had because you could hear everything in the hallway and people were partying from midnight until at least 2 am. When I booked the two room for...

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Helpful?
Thank Yvonne B
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear Yvonne B, Thank you for your feedback. Firstly, I'd like to wish your daughter a Happy Birthday and I thank you for choosing One King West to celebrate such an exciting milestone. I am happy to hear that you enjoyed our prime downtown location, as well as our historically charming atmosphere. I understand that the noise level of others...

mississauga
Reviewed 6 days ago NEW

I stayed at the One King West for two nights over the past week. My experience?!: The One King West is the most underrated hotel in the City and best bang for your buck:) I have stayed numerous times at both the Thompson and Shangrila in the past year and the rooms in The One are quite comparable! Service is...

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Helpful?
Thank ChantalleSawision
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this review

Dear ChantalleSawision, Thank you for your feedback and for choosing One King West. It is truly great to know that you enjoyed your stay and that our attentive staff, as well as our modern home-inspired suites were instrumental in this. I am glad to hear that our staff were there to help make your stay even more pleasing and I'm...

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro on King
Bistro on King
Cuisines: Canadian, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Immersive and inspiring, One King West Hotel & Residence invites you to a uniquely vibrant place to stay. Enjoy the genuine warmth and gracious service at this unique oasis of hospitality. Indulge in architectural grandeur, sophisticated comfort and personalized service at One King West. Connect yourself to the city’s core business, entertainment and shopping districts from this premier address. Come and see why One King West is a hotel to call home. ... more   less 

Additional Information about One King West Hotel & Residence

Address: 1 King Street West, Toronto, Ontario M5H 1A1, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: €121 - €278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — One King West Hotel & Residence 4*
Number of rooms: 330
Reservation Options:
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Also Known As:
One King West Hotel And Residence
1 King West Hotel & Residence
One King West Toronto
Suites Toronto
King Suites Toronto
One King West Hotel Residence
Suites 1 King West
Hotel Style:
#19 Luxury Hotel in Toronto
#27 Romantic Hotel in Toronto
#32 Family Hotel in Toronto
#35 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from One King West Hotel & Residence staff and other travellers.
32 questions
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Ontario, Canada
1 month ago
6 months ago
Melbourne
over a year ago
Newmarket, Canada
over a year ago

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Questions? Get answers from One King West Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“need to have a room on King Street”
 of 5 bubbles barolo20162016, 6 Dec 2016 | Read review
“Pinacle Suite”
 of 5 bubbles Denise2300, 4 Dec 2016 | Read review
“Pay a little more and stay in the upper tower”
 of 5 bubbles JerryP2048, 1 Dec 2016 | Read review
“Fix the door locks!”
 of 5 bubbles jacobles, 24 Nov 2016 | Read review
“Make sure to ask for a room with a view or you will be looking at other buildings”
 of 5 bubbles B893CJangelam, 23 Nov 2016 | Read review
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