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Executive Hotel Cosmopolitan

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Executive Hotel Cosmopolitan
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724 Reviews from our TripAdvisor Community

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Showing 686: English reviews
A TripAdvisor Member
Reviewed 5 days ago NEW via mobile

My wife and I stayed here in August for two nights as a mini get away for our aniversary. The hotel itself is located. Just off of Young St within walking distance to many attractions such as St Lawrence market the waterfront and world class sporting venues and the CN tower. Young St also has its own mix of shops... More 

Helpful?
Thank A TripAdvisor Member
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for taking the time to write a review and for your feedback! I am pleased to hear that you enjoyed our great location, and spacious suites. I will pass your praise of our bell staff to them. The team at the Cosmo take great pride in the service they provide to our guests. We look forward to welcoming... More 

Calgary, Canada
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago via mobile

I was here a month ago and it was ok. The room was clean and the people at reception were nice and helpful. This time I'm pretty turned off. Those people weren't there anymore. This was a business trip and I brought my husband. It started with my late checkin. I contacted the hotel ahead of time, like I did... More 

Helpful?
Thank Princessa77
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review, 24 Nov 2016 Thank you for your honest feedback for your most recent visit with us. Please accept my sincere apologies. I am extremely disappointed that we were unable to exceed your expectations on this stay. Please rest assured that we are reviewing your concerns with service to... More 

London, United Kingdom
1 review
Reviewed 1 week ago

The staff at the hotel are very nice and helpful, they just dont say no to anything, all our5 silly request were answered promptly, the location and mix of facilities are good, food at Wildfire was great, cant wait to go back :)

Helpful?
Thank mmathew2016
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you so much for your review! I am pleased to hear that you enjoyed your stay with us and had the opportunity to also enjoy a meal at Wildfire. We look forward to welcoming you back in the near future! More 

Halifax, Canada
Level Contributor
140 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 week ago

I stayed in a Tranquility Suite1 Bdr-Premium which was quite nice. The kitchen didn't have a ton of stuff in it, but I could call down to get more things to do cooking. The bed was comfortable enough, but not what I would consider super comfortable. The low points of my stay involved the sloppy housekeeping (rooms and corridors) and... More 

Helpful?
Thank David W
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for the review and your feedback. I have reviewed your review with our team so that we can better service our guests. Please rest assured that we strive to provide outstanding guest service and clean, comfortable accommodation. We hope to see you again in the near future! More 

1 review
Reviewed 1 week ago

Stayed here for three nights, the room comes with a kitchenette, which was great. Room was very spacious and clean - you can tell its dated but maintained well. Excellent location for walking to sightseeing, and easy access to transportation as well.

Helpful?
Thank Maria M
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for the review! I am pleased you enjoyed your stay with us! Our guest enjoy our central location and spacious suites. We look forward to seeing you again in the near future! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

To put it briefly, it was the worse hotel we have ever stayed in and we have stayed in hotels in more than 30 countries. I would recommend to not check in there even if you have to sleep on the street as street would be much better than this place. I'm have sent an email to Gina and still... More 

Helpful?
1 Thank Aamna Z
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for your honest feedback for your most recent visit with us. Please accept my sincere apologies. I am extremely disappointed that we were unable to exceed your expectations on this stay and for lapse in service you described. Please rest assured that we are reviewing your concerns with service to the team. Our goal is never to accuse... More 

London, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

I had the worst hotel experience of my life when I arrived at the Cosmopolitan after 9 on a Thursday night to find my reservation cancelled. Despite my confirmation saying that check-in was between 3-midnight, my reservation was cancelled when I did not show up before 6 p.m. I had booked with expedia and it seems as if the credit... More 

Helpful?
Thank Tracy I
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for your review and feedback. I am sorry to learn about the old credit card used to guarantee your room with us. A valid credit card is a requirement for a room guarantee or "hold" and should one not be provided, we release the guest room at 6pm. This is a standard practise in the hotel industry. As... More 

Cobourg, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

I have stayed here several times and am always happy to return. It is located near the Eatons Centre and many other attractions. You certainly can't beat the view and the price! The rooms are spacious and modern and I am able to move around in my wheelchair pretty easily.

Helpful?
Thank jazzycarolanne
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for your feedback and review of our stay with us. We are so glad to know we exceeded your expectations and the trip was well worth it. We know that our property is a hidden gem with spacious rooms and fantastic associates who care about our guests and appreciate your patronage and word of mouth on all that... More 

Wembley
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

This is the second time that I have stayed here. Can't say enough about the place. The staff are friendly, helpful and efficient. The restaurant is excellent. For me the location is great. Very central. Lots of things to do in the area when not on business. I did not have a car or use the spa, so cannot comment... More 

Helpful?
Thank Michael L
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for the review! I am happy to hear you enjoyed your repeat visit with us! I will pass along your praise of our wonderful staff! They take great pride in delivering outstanding service! Looking forward to seeing you again soon! More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Great hotel with very friendly staff. Location is perfect for shopping and sightseeing. Rooms are spacey and comfortable some with small balcony. Just a 5 minute walk to a large shopping mall lots of restaurants nearby.

Helpful?
Thank A TripAdvisor Member
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for the review! I am glad to hear you enjoyed our spacious suites and balcony! We are one of the only hotels in Toronto with balconies and our guests love it! Looking forward to seeing you again soon! More 

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
An urban oasis in the heart of Toronto's financial district, the Cosmopolitan Toronto Hotel & Spa is a leader in the newest trend in lifestyle hotels and is recognized for its exceptional design concept, service and ambiance. A stay at the Cosmopolitan is the ultimate in intimate, modern comfort. With only 5 suites per floor, the amenities are generous and include windows & balconies that open to spectacular views of the city and Lake Ontario, hardwood floors, full kitchens, washer/dryers, 32 inch flat screen televisions. ... more   less 

Additional Information about Executive Hotel Cosmopolitan

Address: 8 Colborne St, Toronto, Ontario M5E 1E1, Canada (Formerly Cosmopolitan Hotel Toronto)
Region: Canada > Ontario > Toronto > Downtown
Price Range: €130 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Executive Hotel Cosmopolitan 4*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Priceline, Travelocity, Odigeo and HotelsforEveryone so you can book your Executive Hotel Cosmopolitan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmopolitan Toronto Hotel
Hotel Style:
#22 Spa Hotel in Toronto
#35 Luxury Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Executive Hotel Cosmopolitan staff and other travellers.
3 questions
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ARNPRIOR
over a year ago
Perth, Canada
over a year ago

See all questions (3)

Questions? Get answers from Executive Hotel Cosmopolitan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother. This hotel should be avoided altogether. One King West is far superior in every way.”
 of 5 bubbles 234tracyi, 23 Nov 2016 | Read review
“Book early!”
 of 5 bubbles Evbudd, 11 Nov 2016 | Read review
“Get room three (on whatever floor) if you can, that's supposed to be one of the top two room layouts.”
 of 5 bubbles Wolfy81, 6 Nov 2016 | Read review
“Upgrade to the Premium One Bedroom Suite possibly better view plus a balcony.”
 of 5 bubbles BudgetJunkie, 25 Oct 2016 | Read review
“Book as a 3 star equivalent hotel, not a 4 star.”
 of 5 bubbles ryanw337, 4 Oct 2016 | Read review
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