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Shangri-La Hotel Toronto

1,321 reviews
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Traveller (524)
Room & Suite (673)
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Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby lounge”(54 reviews)
“room ipad”(15 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel Toronto
Special Offer: Romantic Getaway
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,321)Write a Review
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11 - 15 of 1,252 reviews
A TripAdvisor Member
11
Reviewed 1 week ago

The hotel provides a great atmosphere from hotel lobby to meeting rooms to bedrooms. All in all, superior service and comfort. I would recommend this hotel if you are looking for a posh hotel in downtown Toronto.

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
Response from Julian D, General Manager at Shangri-La Hotel TorontoResponded 2 days ago

Dear Anonymous, Thank you for choosing Shangri-La Hotel, Toronto for your stay. We are delighted you enjoyed both our services and facilities. We look forward to welcoming you back soon. Kind regards,

Reviewed 1 week ago

This hotel knows how to deliver excellence - the rooms are lovely, food excellent, spa and pool area serene and relaxing and a great location. Plus they couldn't do enough for me during my stay. A wonderful experience worth the price.More

Review collected in partnership with this hotel
1  Thank kim2ews
Response from Julian D, General Manager at Shangri-La Hotel TorontoResponded 1 week ago

Dear Kim2ews, Thank you so much for taking the time to write a review of Shangri-La Hotel, Toronto. We are delighted to hear you enjoyed our services and our facilities. We are so thrilled you enjoyed your experience with us. We look forward to welcoming...More

Reviewed 2 weeks ago via mobile

The hotel looks great. The rooms decorated nicely But the rooms are so uncomfortable in every way. The bed sagged like a fiend. Very bad sleep. If anyone can understand The light switches please let me know. The temperature too hot or too cold. The...More

1  Thank Vanps3
Response from Julian D, General Manager at Shangri-La Hotel TorontoResponded 1 week ago

Dear Vanps3, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. We value your feedback as it continuously helps us improve the level of service and amenities we offer our valued guests. I sincerely apologize about your most recent experience...More

Reviewed 2 weeks ago via mobile

This was a quick two day getaway with my boyfriend - what a hotel! What a treat! Such attention to detail! Service was impeccable from start to finish. Every employee we encountered seemed intent on making us feel special. It is a little pricey, so...More

1  Thank travellingsooncanada
Response from Julian D, General Manager at Shangri-La Hotel TorontoResponded 2 weeks ago

Dear travellingsooncanada, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. We are delighted you enjoyed your time at our hotel with both our services and our facilities. We are very fortunate to have some of the best employees. We...More

Reviewed 2 weeks ago

Nice hotel. Had several service and amentiy issues - room service order went astray, various items in room not working - that detracted from experience and led me to conclude that i was better off at the ritz carltonMore

Review collected in partnership with this hotel
1  Thank DHM2006
Response from Julian D, General Manager at Shangri-La Hotel TorontoResponded 2 weeks ago

Dear DMH2006, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. I sincerely apologize about your recent experience with us. If you are able to contact us at Social.slto@shangri-la.com, I would be interested to learn more about your stay. As...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$347 - US$599 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#5 Spa Hotel in Toronto
#6 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$347 - US$599 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#5 Spa Hotel in Toronto
#6 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
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Traveller (524)
Room & Suite (673)
Pool & Beach (39)
Dining (27)
Amenities (36)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
Sas_foodie
7 October 2017|
AnswerShow all 4 answers
Response from kcrow1959 | Reviewed this property |
no you can either use the train or taxi. we used the train on the way in to toronto, its about 5 minutes walk from the station
0
Votes
msdas
27 July 2017|
Answer
Response from Enna S | Reviewed this property |
either $ 15 or $20 a day and it's valet parking
0
Votes
Keisha O
16 July 2017|
AnswerShow all 6 answers
Response from Mike D | Reviewed this property |
714
1
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Room Tips
"find another hotel"
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"Go for the one bedroom suite if your budget approves"
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"Deluxe one-bedroom suite with corner bathroom and views of the CN Tower - awesome!"
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"The corner suites offer very nice views of downtown Toronto."
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