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Shangri-La Hotel Toronto

Traveller (583)
Room & Suite (684)
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188 University Avenue, Toronto, Ontario M5H 0A3 Canada See on map
Free Wifi
Air Conditioning
Non-Smoking Hotel
Airport Transportation
5 Star accommodation
Additional information
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Special Deal: Free breakfast with your stay
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,453)
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All reviews lobby lounge bosk restaurant university avenue room ipad health club one bedroom suite bathroom mirror beautiful hotel room service nespresso machine five star hotel turn down service in room dining pleasure of staying cn tower steam room hotel experience
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1 - 5 of 1,376 reviews
Reviewed today

From the room, to the amenities, bar, lounge and location. Anywhere else is inferior. There are also many restaurants within walking distance. The rooms are best in class. Best bed, TV, Closets and bathrooms. The service is impeccable including the room service. The food is...More

Review collected in partnership with this hotel
Thank chrisrG3842NA
Hotel's Favourite
Reviewed 14 January 2018

We live in Toronto and make a point of staying at different downtown hotels from time to time for mini staycations. Honestly it will be hard not to just always come back here. What we loved... Room - modern, clean and quality furnishing. Lobby -...More

4  Thank Princess_Patty2
Response from Julian D, Director of Operations at Shangri-La Hotel TorontoResponded 16 January 2018

Dear Princess_Patty2, Thank you for your kind review of Shangri-La Hotel, Toronto. We are delighted that you tried our hotel and enjoyed the services and facilities. We are very fortunate to have a central location. We look forward to welcoming you back. Kind regards, Julian...More

Reviewed today

The hotel itself was not as expected as a five-star quality, although I would say that it is well maintained and clean in general. Still our stay was memorable and blithe. But what makes our experience good and pleasant was the interactions we had from...More

Thank Marijoy P
Reviewed 2 days ago

Generally a nice hotel, but we were treated shabbily enough by the manager, in the lobby, to spoil our stay. In the absence of any response by the hotel to remedy or acknowledge this situation, I would doubt ever staying in a Shangri La property...More

Review collected in partnership with this hotel
2  Thank Karimah D
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded today

Dear Karimah D, Thank you for sharing your feedback and observations concerning your recent Lobby Lounge experience. It is with great regret to learn that your recent experience fell below your expectations. It is very important to us to provide all of our guests with...More

Reviewed 3 days ago

We stayed in a suite and got upgraded to a deluxe suite which was very nice. The staff were very professional and helpful and were able to help us in all ways. the location of the hotel is excellent and within walking distance of many...More

Review collected in partnership with this hotel
1  Thank Kandiah R
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded today

Dear Kandiah R, Thank you very much for your kind review of Shangri-La Hotel, Toronto! Thank you for your kind comments regarding our guest rooms, location and service provided by our staff. I was delighted to read your positive feedback and I will be sure...More

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This 202-room luxury hotel is situated in a new 66-storey tower on University Avenue at Adelaide Street. Shangri-La Hotel, Toronto occupies the first 17 floors of this development, which incorporates the historic "Bishops Block"- one of the oldest remaining buildings in Toronto.

Hotel Amenities
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Free Parking
Breakfast included
Hotel class
Awards & Recognition
Certificate of Excellence
Contact Information
Hotel website
E-mail hotel
Luxury, Romantic, Business, Great View
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
US$394 - US$693 (Based on Average Rates for a Standard Room)
CanadaOntarioTorontoDowntown West
Traveller (583)
Room & Suite (684)
Pool & Beach (47)
Dining (29)
Amenities (36)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
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Questions & Answers
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harin k
23 May 2018|
AnswerShow all 2 answers
Response from azohunvey | Reviewed this property |
I think so
7 October 2017|
AnswerShow all 4 answers
Response from kcrow1959 | Reviewed this property |
no you can either use the train or taxi. we used the train on the way in to toronto, its about 5 minutes walk from the station
27 July 2017|
Response from Enna S | Reviewed this property |
either $ 15 or $20 a day and it's valet parking
Room Tips
"higher floors give you a better view of Toronto's downtown towers"
4 weeks ago
Read review
"Corner suites have better views. book afternoon tea."
16 Sep 2018
Read review
"Highly Recommend Booking a Suite"
10 Sep 2018
Read review
"choose higher floor with city views"
24 Aug 2018
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