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Comfort Inn City Centre

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Comfort Inn City Centre
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239 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Ontario, Canada
Reviewed 4 days ago NEW

I stayed at comfort inn for the first time because of price and location and was greeted by a staff member that actually cared and asked about why I was in the city, wished me luck on my interview. She was so friendly that when I got a call back I booked the same hotel! Best of all she was...

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Helpful?
Thank Sashasama
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Dear Sashasama, Thank you for taking time to post your review of your recent stay with us. We are very happy to hear that you enjoyed your stay and the amenities offered at our facility. It is always nice to hear that our staff was friendly and helpful. Thanks for the continued support and we hope to see you on...

Dublin, Ireland
Reviewed 2 weeks ago

Good central location. Staff were polite but not helpful. Modern design but not kept clean. Stains, cobwebs, hair in the drain and dust. When we first checked in we were given a twin room in the basement beside their laundry room so we asked to change and they did give us a different room. I didn't know basement rooms were...

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Helpful?
Thank Karyn S
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Dear Karyn S, Thank you for taking the time to write us a review. I am deeply sorry for the unacceptable cleaning service you have received during your stay and will make sure that our cleaners address your input. I assure you that this is not the norm you should expect from our hotel. Kind Regards, Guest Services

Colombo, Sri Lanka
Reviewed 3 weeks ago

2 mini grocery supermarkets available just opposite the hotel across the road. 10 - 15 minutes walk to the Eaton center. few food outlets, pubs are in the vicinity. 30 minutes away from the airport. Adequate amenities are provided in the room such as ironing facility, Hair dryer, cable TV, WIFI, Microwave, tea- coffee making facility ect.. Complimentary breakfast is...

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Helpful?
Thank Dhanushka W
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Dear Dhanushka W, Thank you for taking the time to send your review. Really appreciate all the great comments and so glad you enjoyed your stay with us. Thank you for your business and hope to see you in the future. Kind regards, Guest Services

Richmond Hill, Canada
Reviewed 4 weeks ago

Excellent value. 15 minute walk to the The Elgin Theatre. Comfortable room, quiet. Elevator really sloooow, breakfast area very small and wi-fi not accessable in that area. Staff very friendly and helpful

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Helpful?
Thank thecat51
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Dear thecat51, Thank you for taking time to write your review of your recent stay with us. We are glad to hear that you enjoyed your stay with us while attending the Elgin Theater and that you found the staff helpful and friendly. We are centrally located and just a short walk away from major attractions. Kind Regards, Guest Services

London, United Kingdom
Reviewed 4 weeks ago

I stayed at this hotel for 2 night over a weekend I LIKED: 1/good value for money 2/walking distance (20-30 mins) to Downtown and shops 3/grocery stores and public transport close to hotel 4/modern interior (rooms, bathroom) 5/ warm rooms 6/ complimentary hot breakfast 7/ friendly staff and early check in/late check out availability 8/ safe access to the hotel...

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Helpful?
Thank Anna A
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Dear Anna A, Thank you for staying with us recently and for taking the time to write a review of our hotel. I'm happy to hear you liked the modern look of the room and bathroom, the wonderful hot complimentary breakfast, and the friendliness of staff. I sincerely apologize for any inconvenience you may have experienced particularly with noise. We...

Halifax
Reviewed 8 December 2016

Not convenient for public transport. Street cars available 10 mins walk in either direction. Dundas St. slightly shady on walk to Eaton Centre. Gerrard St. closer to hotel and not shady at all. Aggressive panhandlers on Jarvis St. Ignore. Breakfast staff was very friendly. Front desk helpful even to former Torontonian.

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Helpful?
Thank Walter R H
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Dear Walter R H, Thank you for taking time to write your review of your recent stay with us. We are glad to hear that you enjoyed your stay with us and that you found the staff helpful and friendly. We look forward to having you stay with us again when you return to Toronto. Kind Regards, Guest Services

Ohsweken, Canada
Reviewed 7 December 2016

In November 2016 I attended a trade show at the Toronto Convention Centre, Toronto, Ontario, Canada. It was a last minute decision to go to this trade show, so finding a decent hotel was a challenge. I lucked out and found a room at the Comfort Hotel Downtown. I have to admit I was sceptical because I have stayed at...

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Helpful?
Thank MohawkEagle
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Hello MohawkEagle, Thank you for the 4 star review of your recent stay with us. We always value feedback from our guests. We are glad to hear you found our facilities to meet your standards and needs.We do hope you will choose to stay with us again when you return to Toronto. Kind Regards, Guest Services

Dublin, Dublin, Ireland
Reviewed 7 December 2016

This hotel is perfect location for shopping and restaurants. Room was a little small for 3 people but had everything you need. Staff were helpful. Breakfast had plenty of choice but the room is very compact. Lynn the assistant was a delight to see every morning.

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Helpful?
Thank Paula B
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Dear Paula B, Thank you so much for taking the time to post your review. We are very glad to hear you found our facility to meet your standards and the kind words regarding our wonderful breakfast attendant. We do hope you will choose to stay with us again when you adventures bring you to Toronto. Best Regards, Guest Services

Canada
Reviewed 26 November 2016 via mobile

Room was clean, bed, sheets, and pilliws very comfortable! In room coffee excellent. Nice hot walk-in shower, good water pressure. Towels were fluffy, but they kinda smelled funny. Check in attendant great, overnight attendant at front desk not so much. He was sleeping and rude when i woke him up to ask what time beakfast was. Had to physically go...

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Helpful?
Thank SugarLaLaLa
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Dear SugarLaLaLa, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased to hear the cleanliness, sheets, pillows, and check in staff were great, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings...

canada
Reviewed 17 November 2016 via mobile

Very basic amenities. Not clean to the point that I though room service would dirty the room more. Splashes of " I couldn't guess what" on the walls. Yes on the wall. The neighborhood is sketch and crowded with homeless and sex workers. I would not walk out after dark. But, location is good as distance to other attractions and...

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Helpful?
Thank Lily Z
GuestServicesComfort, Guest Relations Manager at Comfort Inn City Centre, responded to this review

Thank you for taking the time to write us a review. I am deeply sorry for the unacceptable cleaning service you have received during your stay and will make sure that our cleaners address your input. I assure you that this is not the norm you should expect from our hotel. I have searched your name in our records and...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Newly renovated hotel in the heart of downtown Toronto. Short walk to the Eaton Centre and minutes from most downtown attractions. ... more   less 

Additional Information about Comfort Inn City Centre

Address: 321 Jarvis Street, Toronto, Ontario M5B 2C2, Canada (Formerly Ambassador Hotel Toronto)
Region: Canada > Ontario > Toronto > Downtown
Price Range: €75 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn City Centre 2.5*
Number of rooms: 48
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn City Centre staff and other travellers.
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Questions? Get answers from Comfort Inn City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is slow so take the stairs!”
 of 5 bubbles Sashasama, 17 Jan 2017 | Read review
“Ask not to get the basement if that would bother you.”
 of 5 bubbles KarynS242, 6 Jan 2017 | Read review
“Rooms away from the street are quieter.”
 of 5 bubbles MohawkEagle, 7 Dec 2016 | Read review
“cannot imagine there are any decent rooms in this place.”
 of 5 bubbles citysuburb, 15 Aug 2016 | Read review
“Within walking distance (ten minutes) to Dundas and Yonge”
 of 5 bubbles larryw591, 16 Jun 2016 | Read review
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